Fitness Australia Pty Ltd ACN 131 422 403

Agreement
By agreeing to these Terms & Conditions you understand that you are registering to attend an Event managed by Fitness Australia Limited, you are 18 years and over and all fees associated with your participation at our event are payable in full as per Fitness Australia’s payment terms. You may register on behalf of others, however you are deemed to be liable for all associated fees for all Event participants you register.

Registration is solely for Event participation and does not include travel or accommodation.

Should you have any problems with registering for any Fitness Australia please contact the Industry Services Team on 1300 211 311. 

Registration Confirmation
On completion of your registration, a confirmation email will be sent to your nominated email address. Please check your registration carefully. Should an error have been made, please contact Fitness Australia’s Industry Services Team on 1300 211 311. To withdraw or amend your registration please do so by logging back into your registration dashboard quoting your ID code and personal information  Please refer to registration cancellation policy below if you wish to withdraw from the event.

Registration Payment Terms
Payment of your registration attendance is due on completion of your registration. A tax invoice will be emailed to you with confirmation of your registration. A copy of your tax invoice is available via your registration dashboard at any time. All fees are payable prior to any Fitness Australia paid Event to ensure admission, unless by prior arrangement.

Credit Card Payments
Fitness Australia prefers payment by Visa or Mastercard at time of registration. Credit card payments entered via your registration dashboard will be processed directly by Fitness Australia’s Credit Card Merchant. Your credit card details will not be stored by Fitness Australia.

Registration Cancellation Policy
Should your circumstances change and you are unable to attend an Event, you must contact Fitness Australia no later than 30 days prior to the commencement of the Event. Should you cancel less than 10 days prior to the commencement of the Event, no refund will be payable.

Refund Policy
Refunds are not payable if you simply change your mind, however if your circumstances change please contact Fitness Australia immediately via email events@fitness.org.au or phone 1300 211 311 to amend your registration or associated requirements. 

Fitness Australia will refund any fees paid to Fitness Australia as a result of amending your registration after taking into consideration the relevant cancellation policy, within 7 business days of receiving a refund request. 

Should an Event be cancelled or postponed due to unforeseen circumstances, Fitness Australia will endeavour to process a full refund within 90 days of such circumstances becoming known.

Refunds will only be processed to the credit card or bank account of the individual, organisation or institution from which the payment was received.

Privacy Policy
Fitness Australia appreciates the importance of protecting your personal information and recognises the trust placed in us when you supply your personal information to us. Fitness Australia will control the collection, security, quality, use and disclosure of personal information in accordance with the Privacy Act 1988 (Cth) (Privacy Act). This Privacy Policy explains in general terms how Fitness Australia protects the privacy of your personal information under the Australian Privacy Principles www.privacy.gov.au. 

Communications Policy
As a Fitness Australia registrant please be aware that as per the Fitness Australia registration terms and conditions, all event partners have permission to communicate once only with Fitness Australia registrants within two weeks prior or two weeks post the 2015 National Symposium. If you feel a Fitness Australia partner has not followed these rules, please contact the Fitness Australia Events Team directly. 

Image Policy
Your registration and acceptance of these terms and conditions provides your consent for your image to be taken at this event. Images may be posted on Fitness Australia’s digital channels, including website and social media. Your image will not be used as promotion for the event, unless further consent is sought and given.