9th Local Government and Public Sector Building Maintenance and Facility Management Conference
 
Speaking Program
  • To view our Speaking Program click HERE (This provides a downloadable PDF)
Our 2019 Speakers and Topics are:
Kiam Yoong
Senior Manager Environmental Sustainability
Zoos Victoria
ZERO WASTE TO LANDFILL – MYTH OR REALITY?
 
When organisations make claims about Zero Waste or Zero Waste to Landfill we often think that these claims are unachievable. Zero Waste is often referred as a concept or principle and Zero Waste to Landfill as a specific target. With the magnitude and diversity of materials used today is this achievable or even viable? Is it myth or reality?
 
Zoos Victoria started off with a vision and strategy for Zero Waste as a concept in 2008. In 2017 we developed a target of Zero Waste to landfill by 2021. On 30th June 2019 we reached our target of 88% diversion rate. We have removed our landfill bins for visitors and substituted them with an organics and soft plastics bins while keeping our comingled bin. Our Single-Use Plastics Policy ensured we remove environmentally damaging and problematic plastics waste.
 
Zoos Victoria is an NCOS certified carbon neutral organisation and this initiative have reduced our greenhouse gasses significantly from waste diverted from landfill and in-vessel composting. External policies and bans have affected us but we continue to work on this vision ensuring we minimise our impacts on the environment and inspire others to follow us on this journey.
 
BIOGRAPHY
 
Kiam Yoong’s first professional work took him to South East Asia as a Civil Engineer, where he witnessed widespread devastation of the natural environment. His passion for the environment led him to pursue a Masters degree in Cleaner Production. After some years working as a consultant, he joined Sustainability Victoria in 2005 in the business team and in 2008 he joined Zoos Victoria (ZV) as their Senior Manager Environmental Sustainability.
 
 
 
Eaun Williamson
Strategic Coordinator Loddon Mallee
Sustainability Victoria.
LOCAL GOVERNMENT ENERGY SAVER – SUSTAINABLE ENERGY IN RESOURCE CONSTRAINED REGIONS
 
Sustainability Victoria is supporting the energy transition in regional and rural Victoria through the Local Government Energy Saver Program. The program is now in its final year, and 22 regional councils are launching into energy efficiency and renewable energy upgrades in council-owned buildings and community facilities.
 
Euan will share with us the context faced by cash-strapped local governments in country areas, the opportunity that exists in the sector, and how ambition can be fostered to support long term emission reductions.
 
Energy upgrades have now been contracted on 160 council facilities. The facilities include 24 civic centres, 14 community centres, 18 children’s centres, 15 council depots, 17 aquatic/leisure centres, 13 senior citizens’ centres, 8 arts/cultural centres, 8 halls, 15 libraries, 2 museums, 18 recreation and sporting reserves, and 8 tourism service sites. The energy efficiency and renewable energy improvements contracted to date on these council buildings and facilities have included LED lighting upgrades, VSDs, HVAC controls, 1.4MW of Solar PV and 94kWh of battery storage.
 
In his presentation Euan will highlight some of the most effective programs.
 
BIOGRAPHY
 
Euan brings extensive skills and knowledge built on over 20 years’ experience in sustainable energy. He has worked for business, government and community across Australia, UK, India and New Zealand. A former university lecturer in sustainable energy, he has directly supported over 8000 individual households, businesses and organisations.
 
 
 
Jason Theakstone
Manager of Engineering Services
Orange City Council
SIMPLE NOTIFICATION OF ASBESTOS IN THE LOCAL GOVERNMENT BUILDINGS OF ORANGE CITY COUNCIL
 
Clause 425(1) of the NSW WH&S Regulations 2017 require a person in control of a workplace to ensure an Asbestos Register is prepared and kept at a workplace. Clause 427 requires the Asbestos Register to be readily accessible to workers, H&S representatives and a person conducting a business who intends to carry out work at the workplace.
 
Orange City Council owns approximately 400 buildings or structures of various age that may contain asbestos and many people access these buildings for various reasons on a daily basis.
 
The Building Maintenance Staff at Orange City Council have developed a simple sticker that is placed at the entrances of its' buildings. This has a QR code that accesses Councils' Asbestos Register via a hyperlink and an Autodesk BIMS barcode that contains the building asset management number (AIMS number).
 
Safework NSW believe the stickers assist Council in satisfying its requirements pursuant to Clause 427 of the WH&S Regulations and the BIMS barcode can help with its asset management processes.
 
 
BIOGRAPHY
 
Jason Theakstone has worked in various roles within Local Government for 20 years. He currently works as the Manager of Engineering Services for Orange City Council and developed the stickers as the Manager of Building Services.
 
 
Raymond Tan
Head of Asset Management Intelligence Support
Auckland Council
RISK-BASED FACILITY MANAGEMENT PLANNING
 
Risk based approach to facility management has become increasingly significant for organisations with aging assets, facing financial constraints and greater exposure to different types of risks related to asset performance (e.g. asbestos), geotechnical issues (e.g. seismic), meteorological events (e.g. flood, drought, wind), etc.
 
Community Facilities has integrated risk management methodologies with its maintenance strategies by effectively identifying the different risks at a building level with the intention of not necessarily reducing risks but using the knowledge to appropriately balance asset performance against its life cycle cost. By having a better understanding of the risk exposures, asset expenditures and budgets can be optimised to maximise benefits and deliver added value.
 
Raymond will showcase some of the initiatives implemented over the last few years and those currently in development.
 
BIOGRAPHY
 
Raymond Tan heads the Asset Management Intelligence Support unit responsible for implementing an effective asset management information strategy. His unit is responsible for ensuring the appropriate asset performance information is captured and maintained in the AM systems that relates to risks, condition, functionality, fit-for-purpose, etc. Raymond is a certified ISO 55000 assessor and Chair of the NZ Chapter of the Asset Management Council.
 
 
Andrew Sun
Senior Manager, Asset Management
RMIT University Property Services Group
CASE STUDY: ALIGNMENT TO ISO41001 FACILITIES MANAGEMENT SYSTEM TO DRIVE SUSTAINABLE CHANGE
 
Facilities Management (FM) is currently one of the fastest-growing professional and operational disciplines worldwide. Frost & Sullivan has projected that by 2025 the global FM market of outsourced services will be worth $1 trillion.
 
Outsourced Facilities Management Systems are also being increasingly used to deliver complex services (Frost & Sullivan, 2016). 
 
Up until recently FM is understood to suffer from a general lack of consistent knowledge and awareness. ISO 41001:2018, the international Facilities Management Systems (FMS) Standard, was released in April 2018. This is the first FMS standard to be published by the International Organisation for Standardisation (ISO) to help facility management teams achieve optimum efficiency. For organisations outsourcing facility management, it will help in selecting providers who can demonstrate compliance with the standard.
 
This case study will demonstrate RMIT University's way of alignment to the international standard and how it draws on best practices and constitutes a benchmark for developing and driving an effective strategic, tactical, and operational facility management system.
 
BIOGRAPHY 
 
Andrew Sun leads the asset management team as their Senior Manager within Property Services, RMIT University. He is responsible for all things within the asset management space. He leads subject matter experts and leverages condition assessment methodologies, life cycle analysis, data modelling, regular asset information reviews and leading edge technologies. He has led the team to win a number of industry awards in 2017-18. He holds a Bachelor degree in Electrical Engineering, a Masters Degree in Maintenance & Reliability Engineering and a MBA. Outside of work his hobbies include bike riding, visiting wineries and hiking.
 
Rod Sheridan
General Manager – Community Facilities
Auckland Council
 PROJECT 17 - BENEFITS OF AN INTEGRATED MAINTENANCE CONTRACTS 2 YEARS ON
 
Community Facilities (CF) initiated a new maintenance delivery model in July 2017, replacing thirty-eight facilities management contracts delivered by twenty-nine suppliers to 5 main suppliers worth over $NZ 130 million per annum. CF overcame the challenges of rationalising different service level agreements (SLAs) and inconsistent key performance indicators (KPIs) to bring about alignment between the new operating model, new geographical and political boundaries without reducing the levels of service of an expanding asset base.
 
Adopting Council’s Smart Procurement Framework that enabled multiple outcomes in the procurement cycle (financial and non-financial results), the KPIs of these contracts not only track quality and timeliness of maintenance work, suppliers are also required to meet social/community and environmental outcomes. Examples of social outcomes include use of small local suppliers to deliver simple trade services, developing a community Workforce Development Plan such as targeted apprenticeship, training and employment opportunities. Examples of environmental outcomes include a reduction in agrichemical use or reduction of water and energy usage.
 
In this presentation Auckland Council will share some of its learnings and experiences for implementing an effective smart procurement framework for it maintenance delivery model.
 
BIOGRAPHY
 
Rod Sheridan leads the Community Facilities department responsible for $NZ 11 billion of community assets made up of over 2000 buildings and 4000 parks. With an operating budget of over $NZ 500m, Rod has set the vision of the department as being the leading local government provider of asset management solutions that incorporate a whole-of-life approach to optimise value for our stakeholders.
 
 
Brad Prezant
Chief Scientific Officer
VA Sciences
MANAGING MOISTURE AND MOULD – MINIMISING RISK TO OCCUPANTS AND PROPERTY
 
Water, when it gets into a built environment that is normally dry, triggers a tsunami of biological growth, including bacteria, fungi, mites, and other insects and eventually larger organisms. Much of that is taking place within wall cavities, sometimes where it is not obvious until it gets so pronounced that the visible mould breaks through to the occupied side.
 
That growth, both visible and hidden, creates biological particulate that accumulates indoors, and that has significant health consequences not just to sensitive persons with allergies but to all of us – we all experience an inflammatory response in our respiratory system to this mix of biological particulate, manifesting in cough, increased frequency of infection, and stuffy and runny noses.
 
To prevent this, when water is released indoors, it must be rapidly picked up before it has a chance to initiate this biological growth, not just the free standing water, but the water between building assemblies, and the water soaked into building materials, both organic (like wood products) and inorganic (like Besser Block or concrete).
 
This presentation covers the consequences of water release, and the proper methods and standards of care for managing water and mould. Case studies will be presented with reference to various commercial properties.
 
BIOGRAPHY
Brad Prezant is a Certified Occupational Hygienist, public health scientist and epidemiology expert with over 35 years of experience in the industry. He is the author of many internationally published technical articles addressing issues of mould, moisture and building contamination, and was chief editor of “Recognition, Evaluation and Control of Indoor Mold”, AIHA, 2008. He has a way of making complex scientific principles easy to understand.
 
 
Jack Mulholland
Metroaccess Community Development Officer
Maroondah City Council
SENSORY ROOMS 
 
Australian Building Standards – (AS1428) relate directly to the accessibility of the built environment for people with a disability. These standards focus on continuous accessible paths of travel and circulation spaces for people who use wheelchairs; access and facilities for people with ambulatory disabilities; and access for people with either hearing or vision impairments.
 
The building standards continue to lag behind changes in society. As a result, meeting Australian Building Standards doesn’t necessarily equate to providing an accessible building that meets community needs. Recently there has been a significant increase in community members diagnosed with Autism, as highlighted by the NDIS where 30% of approved plans are for people with Autism.
 
Autism is a lifelong developmental condition that affects, among other things, the way an individual relates to their environment and their interaction with other people. This condition can include sensory overload where every sense is heightened; every noise, colour and movement is intensified. As a result, both individuals and families can find places such as shopping centres, sporting stadiums and airports extremely challenging.
 
Sensory rooms are now being introduced to the built environment to help combat this allowing families to shop free of anxiety, attend football matches as a family and to experience travel for the first time.
 
This presentation will seek to highlight the need for sensory rooms, solutions, and various design approaches relevant to the building usage or purpose.
 
BIOGRAPHY
 
Jack Mulholland has an extensive background in project management with a particular focus on addressing gaps in the community and reducing social isolation of people with a disability and their carers. This includes award winning projects such as the Stroke a Chord Choir, Pathways for Carers and Changing Places Facilities.
 
 
Donald Macdonald
Director
Macdonald Lucas
Kanishka Atapattu
Chief Operating Officer
CAMS
A COLLABORATIVE JOURNEY ON THE ROAD TO INNOVATIVE LIFE-CYCLE MODELLING
 
Kanishka Atapattu a PHD student from RMIT’s School of Engineering and Donald Macdonald will present the journey from inception through to industry acceptance and adoption of RMIT’s award- winning asset management life cycle modelling tool CAMS.
 
As well as the roles of their two organisations they will touch on the other parties that have played a part in its evolution. They will also talk about how a truly collaborative and symbiotic relationship has been forged. One that sees the benefits for both parties adding up to more than just the development of a ‘best in breed’ software solution that is proven in the local council environment. These benefits include leveraging the capabilities of the education sector to subsidise research and development in FM as well as offering a robust pathway into the FM sector for technically qualified graduates and under- graduates.
 
This project perhaps provides a blueprint for addressing a conundrum facing each of these sectors. For FM, how to cost effectively meet the innovation challenge and for tertiary education it offers a route for students into industry.
 
BIOGRAPHY
 
Donald Macdonald has practiced in the UK, Australia and New Zealand in a wide variety of sectors including: local government, health care, state government, aged care, and education. Donald has presented, lectured and had articles published on FM Procurement, life cycle budgeting, best practice maintenance and FM in general.
 
Kanishka Atapattu is currently pursuing his Ph.D. Kaniska has a passion for innovation in the built environment. A Collaborative Journey on the Road to Innovative Life- cycle Modelling He has been key to the development and deployment of the CAMS life cycle modelling tool to eight council partners (including Hume and City of Melbourne) as well as the MAV(Municipal Association of Victoria).
 
 
Adam Luscombe - 2
General Manager
SA Aquatic and Leisure Centre
HOW TO MANAGE BAU (BUSINESS AS USUAL) WHEN FACILITY MAINTENANCE IS NEEDED?
 
The fear of business disruption can make the bravest Venue or Facility Manager nervous. In this presentation one will hear how to plan for reactive and preventive maintenance years in advance.
 
By planning one can:
  • Stage construction while maintaining access for visitors
  • Balance works vs Major Events
  • Schedule work through challenges
With over 9,600,000 visits in 8 years, $80 million of economic benefit due to hosting Major Events, being responsible for the High-Performance Swimming, Diving and Water Polo, the South Australian Aquatic and Leisure Centre has had to work. 
 
Running a normal business thorough planning ensures success. Tight timelines, legacy building issues and a facility performing above its expectations has led to a Facility Maintenance Methodology that is unique. Safety, customer comfort during rectification works and business continuity have become ingredients to support a busy State Facility.
 
BIOGRAPHY
 
Adam Luscombe is the passionate General Manager of Australia’s premier Aquatic and Recreation Centre. The South Australia Aquatic and Leisure Centre (SAALC) is owned by the State Government of South Australia and operated by the YMCA. In just on 8 years SAALC has; delivered $80 million of economic benefit via major Events to South Australia, welcomed 9,200,000 visitors in 8 years, programs normal Aquatic and Recreation Centre programs such Swim schools, gyms etc, runs the program that has produced 1 Olympic Gold, 2 Olympic Silver and 3 Bronze medals along with numerous Commonwealth Games and World Championship medals.
 
 
Adam Luscombe - 1
General Manager
SA Aquatic and Leisure Centre
WHEN THE ENERGY YOU USE 'BURNS’
 
Facilities are fast facing the facts that rising utilities bills could ‘burn a hole in their operational budgets’. Utilities can make up to 10 % of their turn over.
 
In an age where the impact of managing utilities can be confusing, how to circumnavigate the confusion is key. Failure to do so is the equivalent of writing a ‘ blank cheque’ or steering your business/ facility without a road map. And this is before a price has been placed on carbon trading.
 
This presentation will discuss practical ways to stay on top of:
  • Your energy bills
  • Consuming excessive utilities
  • The development of a strategic capital plan that can support consumption and cost stabilisation
  • The environmental and financial benefits of working on these items including:
    • Improved comfort and health outcomes for visitors
    • Maintenance
    • How to prepare for new technology that will support these aims 
BIOGRAPHY
 
Adam Luscombe is the passionate General Manager of Australia’s premier Aquatic and Recreation Centre. The South Australia Aquatic and Leisure Centre (SAALC), owned by the State Government of South Australia and operated by the YMCA. In just on 8 years SAALC has; delivered $80 million of economic benefit via major Events to South Australia, welcomed 9,200,000 visitors in 8 years, programs normal Aquatic and Recreation Centre programs such Swim schools , gym etc runs the program that has produced 1 Olympic Gold, 2 Olympic Silver and 3 Bronze medals along with numerous Commonwealth Games and World Championship medals.
 
 
Ujwal Lakra
Executive Project Advisor
MBMPL
BACK TO THE FUTURE – A UNSW CASE STUDY
 
Estate Management (EM), a business unit within UNSW and MBM, designed, planned and implemented a new service delivery model to overcome several risks associated with the previously ‘outsourced’ head contract maintenance model in not being able to meet UNSW 2025 Strategic Plan.
 
The successive ‘recycling’ of outsourced models had not allowed for effective planning, management and reporting of maintenance nor there been successful collaborative supply-chain undertakings to manage the estate. This has left EM unable to collate reliable data to analyse maintenance trends with which to achieve predictive and preventive maintenance, seen as an essential pre-requisite to progressing the 2025 Strategy.
 
EM therefore undertook a radical change to managing maintenance of the UNSW estate. A traditional outsourced approach would have hampered EM’s ability to meet new service levels, and agile mindset, required to align with the resilience and excellence requirements inherent within the 2025 Strategy.
 
The presentation will provide detail of the benefits and outcomes of the new service delivery and commercial model for the provision of building maintenance services for the UNSW estate, the challenges experienced and the lessons learnt.
 
BIOGRAPHY 
 
Uj (Ujwal) Lakra, has a bachelor of engineering (honours) and finance. He has ten years post graduate experience in property and facilities strategy and operational contract and performance management with specific knowledge in analysing maintenance and service contracts on a functional service delivery and quantitative basis. Uj provides advisory services related to facilities, asset, property and leasing management strategy and planning, asset life-cycle strategy and costing, outsourcing, procurement and contract tendering, functional and technical due diligence reviews and business cases to clients of MBM.
 
Phil Johnson
Sustainability Leader
Viridis
FORESEEABLE RISK: POSSIBLE LIABILITY EXPOSURE FOR FAILING TO ANTICIPATE HUMAN HEALTH RISK ARISING FROM EXTREME WEATHER EVENTS, INCLUDING HEAT WAVES
 
Buildings and public spaces, and our infrastructures, are designed for a mix of aesthetics, function, efficiency, reliability and safety. However, our designs are being tested by changes in climate and more frequent extreme weather events. These extreme weather events are also driving changes to both insurance risk profiles and ideas of insurability, along with the expectations for directors, trustees, officials and authorities to take appropriate care when addressing “foreseeable risk”. Design and planning are essential tools when planning for possible increased human health risk. But it is not only the extreme weather events that need to be considered. Unprecedented heat waves in Europe this year have seen attention focused on human health issues such as heat-stroke, dehydration and poor indoor air quality from building materials off-gassing “volatile organic compounds”. High ground temperatures in regional towns in North West Australia recently have resulted in water in cold water lines requiring cooling to be safe for human use. This presentation addresses the importance and role that maintenance and facility management can have in managing this risk, sharing insights Viridis team has acquired from working across sustainable buildings, occupational hygiene and disaster recovery.
 
BIOGRAPHY
 
Phil Johnson's career and experience spans 35 years in executive health management and leadership with 25 years as CEO or GM. Phil has been consulting since 1988 and has held numerous national specialist positions in government, tertiary education, secure supply chain (government), not-for-profits and commercials (including two multi-nationals). This includes primary care, aged care, mental health, e-health and related technologically complex environments. Phil became a Fellow of the Australian Institute of Company Directors in 2003, has been involved in numerous start-ups and has held numerous (non-executive and executive) positions on Boards.
 
 
Ken Fong
Senior Acoustics and WELL Consultant
Arup
CONNECTING BUILDINGS, PUBLIC HEALTH, AND WELL – EMERGING INSIGHTS FROM THE HEALTHY BUILDINGS’ MOVEMENT
 
The International WELL Building Institute (IWBI) is leading the global movement to transform our buildings and communities in ways that help people thrive. IWBI delivers the WELL Building Standard, the first to be focused exclusively on the ways that buildings, and everything in them, can improve our comfort, drive better choices, and generally enhance, not compromise, our health and wellness.
 
Launched in October 2014 after six years of research and development, the WELL Building Standard is a rating tool for buildings, interior spaces and communities seeking to implement, validate and measure features that support and advance human health and wellness.
 
The WELL Building Standard has experienced significant growth in Australia over the last 18 months. Australia is now the third largest user of the standard behind the USA and China, with close to 100 registered projects. A number of these projects come from the public sector, including the Victorian State Government, Queensland State Government, South Australian State Government, and the City of Melbourne.
 
In this presentation Ken will cover:
  • Public Health 101 - Why and how our buildings are a public health intervention
  • Development of the Standard
  • The Ten Concepts of the WELL Standard
  • Industry Adoption (including the factors that are driving adoption in Australia)
Further, Ken will present on the recently launched Country Briefs. These briefings, developed by IWBI, capture public health data from 14 different countries across the world, including Australia and New Zealand, and they outline the greatest public health issues at a community level. They clearly outline, for the first time, which of the avoidable risk factors are influenced by the buildings in which we live, work, and play.
 
BIOGRAPHY
 
Ken Fong is a WELL Accredited Professional, an Australian WELL Faculty member and also chair of the Wellness team in Arup Melbourne. Ken is passionate about creating intersections between the science of wellbeing, built environment design, operational procedures and organisational policies. Ken is also an acoustic consultant with over 10 years of experience in sectors including transportation, performing arts, commercial buildings and education. He is also currently leading the Melbourne Metro Station Acoustics design team.
 
 
Adrian Evans
Associate Director, Facilities and Services
Swinburne University of Technology
Belinda Illes
Contracts and Relations Coordinator
Swinburne University of Technology
Bonnie Shaw
Team Leader – Systems
Swinburne University of Technology
FEATURE PRESENTATION - 60 minutes
 
SWINBURNE’S JOURNEY INTEGRATING A NEW SPACE DATABASE AND STRATEGIC MAINTENANCE PROGRAM
 
This presentation will detail Swinburne’s journey integrating a suite of new programs incorporating a new Space Database, a paperless Work Order system including, and linked to a Strategic Maintenance Program (SMP) and an Asbestos Register.
 
At various milestones between 2011 and 2016, Swinburne University began several journeys to replace its aging space management program, work order system, strategic maintenance program and asbestos register.
 
Join us on a mystical journey as we searched for a replacement for Aperture, our then space management program. As this process unfolded and the scope increased, a decision was made to upgrade and integrate our work order system in order to maximise the benefits of both systems. With this decision, the journey became increasingly complex largely due to a number of reasons, mainly being our IT architecture and complex business process. While in a state of frustration, mayhem and never ending circles, we decided to “go for broke” and develop, in conjunction with a vendor, a purpose built and integrated strategic maintenance and asbestos register and develop a system that will stand with us in good stead for many years into the future.
 
Move forward to November 2018 and experience the release of stage 1; Space Central incorporating Maintenance Central. Space Central being the “Source of Truth” for space, space utilisation, people movement and Maintenance Central delivering a paperless work order system and saving hours monthly in paper shuffling.
 
Early 2019 will herald the introduction of Stage 2, with the rollout of the integration of the Strategic Maintenance Program and Asbestos Register into Maintenance Central. We hope to continue to improve our systems moving forward as time progresses.
 
BIOGRAPHIES
 
Adrian Evans has more than  four decades of experience  Beginning as an apprentice in the building industry at the age of 15, then teaching building studies in the 80’s. Adrian returned to university completing degrees education and special education. Adrian is currently the Associate Director of Operations and Services at Swinburne University.
 
Bonnie Shaw’s experience varies across different sectors before moving into Facilities Management. Bonnie comes to Swinburne with a broad range of customer-focused systems knowledge, specialising and implementing the systems for Swinburne’s Facilities and Services Group.
 
 
Belinda Illes has several years’ experience in the Facilities Management space, working across not-for-profit, retail and finance sectors. Before commencing with Swinburne 18 months ago, Belinda worked in Project Management for one of Australia’s largest retailers. Her focus was on the in-store experience where she developed and lead UX Design related case studies and research projects. Since moving into the Higher Education sector, Belinda has played a pivotal role in the launch of Swinburne’s new FM work order system and has recently developed and successfully implemented a new contractors induction.
 
 
Jonathan Dalton
Managing Director
Viridis
UNINTENDED CONSEQUENCES OF SUSTAINABLE BUILDINGS
 
The Domino Effect, where making one change triggers a series of other changes is a well understood principle, and when considered in advance, it can be put to great effect to multiply the potential benefits of a single action. But, with the rush to pursue Sustainability and reduce operating costs, Viridis are increasingly seeing that changes made to ‘be green’ are causing undesirable unintended consequences that are affecting human health, operating costs, property value and even the life expectancy of the building.
 
Sometimes problems are appearing in buildings that have been designed and constructed to the National Construction Code and Australian Standards, meaning the designer, contractors and builders have fulfilled their obligations. Yet, significant and persistent problems appear leaving the property owner, occupant or facility manager to resolve the problem, or manage the situation for the remainder of the properties life.
 
On other occasions, changes are made to existing buildings by occupants, trades and facility managers to either reduce energy consumption or improve indoor environment quality. However, these changes can sometimes be made without realising they interfere with the way the building was designed to manage air quality and moisture movement.
 
Jon and Mark will share our experience investigating air-quality, mould and moisture problems in buildings, and the common causes that Facility Managers, Building Owners and Occupants should be aware of.
 
BIOGRAPHIES
 
Jonathan Dalton has been delivering Sustainable Buildings for nearly 20 years – including achieving the first Green Star rated building in Australia at 8 Brindabella Circuit, Canberra. His sustainability expertise has been recognised by the administrators of various building/construction related sustainability tools, and he is an Auditor and Trainer for Green Star (since 2005), NABERS (2008), CBD (2012) and Infrastructure Sustainability (2012). Jonathan is particularly passionate about Indoor Environment Quality, and the impact it has on occupants. Jonathan is frustrated by a common perception that improving Indoor Environment Quality is at the cost of energy consumption – because in his experience, poor IEQ can actually indicate energy-saving opportunities. But what Jonathan enjoys the most, is making buildings work properly. In particular, identifying the band-aid fixes that may keep a building ticking, but prevent it from realising its full potential.
 
 
David Chokolich - 2
General Manager, Technical Services
HFM Asset Management
POMEC (Property Operation Maintenance & Energy Cost) AND BUILDING ANALYTICS
 
POMEC data has been used within the hotel industry for years to benchmark the building operations.
 
David’s presentation will provide an overview of two case studies to show how simple data can provide an accurate assessment of how well a building is being managed.   He will explain how this data was used to effect change management within both organisations.
 
David will also touch on other benchmarking tools available and the proliferation of big data and analytics and how these could be applied to the public sector.
 
BIOGRAPHY
 
David Chokolich is responsible for the management of all technical staff delivering projects such as energy & water procurement; energy tracking and improvement programs, building condition audits; building maintenance and life cycle planning and a broad range of energy and environmental reporting. With over 23 years’ experience within the Building Services design and Facilities Management, David has extensive experience in Building Operation, Maintenance and Energy Management, which is built on a strong working knowledge of a wide variety of facilities and this ensures the best applicable industry practice is evaluated and implemented for our Clients. David is the currently a National Board Director of the Facility Management Association of Australia (FMA).
 
 
David Chokolich - 1
General Manager, Technical Services
HFM Asset Management
AS/ISO 41000 – STANDARDS IN FACILITY MANAGEMENT
 
How will this affect service delivery?
 
With Australia recently adopting the ISO 41000, David’s presentation will provide a general overview of the new AS/ISO 4100 suite of standards concentrating on the following points:
  • History of the creation of the standard AS/ISO 41000 suite.
  • Overview of the various standards.
  • How the standard relates to ISO5500 – Asset Management.
  • Impact of the standards on your organisation whether you are on the supply or demand side.
 
BIOGRAPHY
 
David Chokolich is responsible for the management of all technical staff delivering projects such as energy & water procurement; energy tracking and improvement programs, building condition audits; building maintenance and life cycle planning and a broad range of energy and environmental reporting. With over 23 years’ experience within the Building Services design and Facilities Management, David has extensive experience in Building Operation, Maintenance and Energy Management, which is built on a strong working knowledge of a wide variety of facilities and this ensures the best applicable industry practice is evaluated and implemented for our Clients. David is the currently a National Board Director of the Facility Management Association of Australia (FMA).
 
 
John Brodie
Managing Director
Airius and VIM Sustainability
CASE STUDIES: USE OF AIR TURBINE FANS TO ACHIEVE TO EFFECTIVE AIR CIRCULATION AND DESTRATIFICATION AND SAVE ENERGY
 
In this presentation the speaker will demonstrate how to improve thermal comfort, save capital and energy costs and remove A/C ductwork in facilities and buildings by the use of unique air turbine fans.
 
Air movement provides up to 7 Degree C. comfort improvement on a 36 Degree C. Day. At 10% of the cost of an HVAC system! Conversely, in winter, thermal destratification ensures the lighter warm air wasted at the ceiling is pushed back to the floor, optimising comfort and saving 20-50% of your heating energy. The Airius Air Pear system allows winter temperatures to be balanced to within 0 – 3 degrees C. from floor to ceiling.
 
When the fans are used in an air conditioned space, the compressor will require less run time because the thermostat will be kept within its set range faster and for longer periods of time. As a result, a building’s cooling or heating or costs can be reduced by 10%-60%. Additionally the fans can be used to replace A/C ductwork, mixing and distributing the air, providing capital and running cost savings.
 
The speaker will illustrate how controllable, and directional, non-turbulent air movement and destratification can optimise summer comfort, significantly reduce heating energy in winter and replace A/C ductwork while improving the amenity in any type of facility.
 
In this presentation, several case studies including the Springfield State Library in QLD, Trinity Grammar Sports Hall in Sydney and the 99 Bikes Retail Facility in Perth, will be used to demonstrate how this was achieved.
 
BIOGRAPHY
 
John Brodie is passionate and committed to practical sustainable design in buildings. John is the MD of Airius Oceania P/L and also runs a boutique specialist sustainability consultancy VIM Sustainability. He has a Masters in Design Science (Sustainable Design) from USYD and his expertise is in natural ventilation, air flow and thermal comfort in buildings.
 
Ng Bee Keong
Managing Director
Innovative Polymers Pte Ltd, SINGAPORE
GREEN APPROACH TO SCALE REMOVAL FOR COOLING WATER MANAGEMENT
 
Facilities Managers are increasingly adopting more sustainable practices. This presentation will discuss the use of DeCaIon (DCI) technology to help reduce carbon emission/carbon footprint through efficient Cooling Water Management in energy, water, maintenance and chemical savings.
 
Modern HVAC systems can consume more than 60% of total power requirements in a building. For large buildings with cooling systems greater than 500 RT, a HVAC system by water-cooling tower system is recommended as it is more energy efficient. Cooling by evaporation equipment such as cooling towers increase the solid concentration and results in scaling and corrosion.
 
The Conventional Cooling Water Management method typically uses an eco-unfriendly 100% chemical approach. Scale deposits also still build up on heat exchanger tubes, pipes and cooling towers which then require environmentally unfriendly hazardous chemical cleaning and waste disposal. The blow-down containing chemicals from cooling tower pollutes the waterways. On the other hand, pseudo scientific Non Chemical Devices (NCD) yield unsatisfactory results.
 
 
 
This compromised situation cannot be solved by continuing the same practices. An eco friendly DeCaIon (DCI) System has been developed to circumvent the problems of the above approaches. DeCaIon (DCI) uses proven Electrochemical Technology to dissolve the existing scales from the pipe, cooling tower and heat exchanger and prevents further scale formation due to evaporation continuously. DCI removes the Dissolved Oxygen in water and creates an alkaline environment. The Oxidation Reduction Potential (ORP) is therefore reduced protecting the tubes/pipes from oxidation. Also, H2O2 forms a protective oxide layer and thus corrosion is further controlled. The DCI System also disinfects water to prevent bio- fouling, algae, heterotrophic and Legionella Bacteria.
 
BIOGRAPHY
 
Ng Bee Keong, Bachelor Degree in Engineering (Chemical & Material) from University of Auckland, New Zealand, has over thirty years of engineering and business experience. 
 
Cam Arullanantham
Manager Building & Facilities
Frankston City Council
Gerard Adams
Strategy and Business Development, Facilities Management
Ventia
THE ASSET MANAGEMENT JOURNEY AT FRANKSTON CITY COUNCIL
 
This presentation will share the journey that Frankston City Council embarked on to achieve best practise in Asset Management through aligning with ISO 55001. This journey has placed Frankston in a strong position of readiness for the local Government Act being legislated in 2019. It will be co presented by Frankston City Council and their Facilities Management Service Provider Ventia Pty Limited.
 
The presentation will commence with the story of Frankston’s journey from delivering FM with their inhouse team to delivering integrated services with a single service provider while utilising this partnership to understanding the asset condition. With Assets now captured and condition understood the focus is now moving to measuring the utilisation and functionality of community assets. The key ingredients to making this a success was a commitment to taking a best practise asset management approach though capturing good data, alignment of human resources and sensible approach to contract management. This journey was not without its challenges and the speakers will share their accounts of the mobilisation, the importance of a well-considered commercial terms, contractor management and of course implementing and interfacing technology.
 
Frankston and Ventia were able to navigate their way through these challenges successfully due to the commitment Frankston has made to pursue the ISO55001 as a benchmark. This along with Ventia’s knowledge and experience having achieved ISO 55001 accreditation on multiple projects around the country has forged a successful partnership in Local Government.
 
BIOGRAPHIES 
  
Cam Arullanantham has been the Buildings and Facilities Manager for the City of Frankston since 2012. Having worked as a Project Director and Civil Engineer in the private sector prior, he is a passionate advocate for the promotion of the Best Practice Facilities Management (Performance Base Contract) transformation and innovation as a way to modernise the way government engages with, and serves, its communities – an approach that is now more critical than ever in a global economy that affects everyone.
 
Gerard  Adams has 30 years demonstrated experience across a portfolio of approximately $6 billion in projects for the facility management (FM)/services and infrastructure sectors. His focus is on enabling clients to buy services from teams within Ventia to achieve technology enabled solutions.
 
 
Kirk Archibald
Efficiency and Sustainability Manager
Auckland Council
FROM ENERGY MANAGEMENT TO SUSTAINABILITY
 
In 2015 Auckland Council started an energy management programme with the Energy Efficiency and Conservation Authority. This programme aimed to reduce energy use and greenhouse gas emissions across Council Facilities. While the programme enabled 29 energy efficiency projects and $330,000 per year of savings it also revealed systemic issues with the way Utilities were being managed at Auckland Council.
 
In parallel, Auckland Council’s community facilities department started work to address these issues. Each of Auckland’s 4000 electricity water and gas accounts were interrogated, procurement processes improved, and utility management software updated. In combination with the energy management programme, these actions have reversed Auckland Council’s growing utility bill and are saving council $5.5 million per year.
 
Auckland Council are now developing science-based targets for greenhouse gas emission reduction and a plan to meet these. This includes transitioning the energy management programme into a wider emission reduction programme that will deliver on Auckland Councils greenhouse gas emission reduction targets. This plan will include phasing out gas heating systems, electrifying the Auckland Council’s fleets and increasing renewable energy generation.
 
BIOGRAPHY
 
Kirk Archibald is Auckland Council Community Facilities’ Energy Efficiency and Sustainability Manager. Kirks’ team are responsible for embedding Council sustainability strategy into the way Community Facilities and Utilities work. Kirk’s background is in managing renewable energy, energy efficiency and environmental projects.
 
 
Dr Claire Bird
Indoor Environment and Science Advisor
Litmas
ODOUR IN GOVERNMENT OFFICES – A NUISANCE OR A WORKPLACE HEALTH AND SAFETY ISSUE?
 
Odour is classed as a nuisance under regulation, as in itself it cannot be directly measured in a way that predicts adverse health outcomes. Odour is often the result of interacting gases from more than one source, and its intensity can vary with climatic conditions and a person’s response varies widely between individuals.
 
The mode of action of a gas at a concentration where we are able to detect it by smell relies on our olfactometry system sending a message along the olfactory nerve (CN1) starting in the nasal lining. The CN1 nerves are almost unique in running directly from their origin to our brain and having some ability to regenerate. The brain then recognises something that is either pleasant, or unpleasant. When we walk into a clean office, it may have several introduced odours from people’s perfumes to cleaning product, but they are registered as “Safe” as we are used to those smells being present in non-threatening situations. In many cases, these chemicals have been shown to be harmful to us, but we would not recognise the risk as our senses are operated by an automated neurological response, itself often based on outdated information. Bad smells are referred to as “malodours”.
 
Where smells are alien, or not as we would expect from a particular object, such soggy potatoes in the corner of a pantry, or rotting fish, or musty odours from mould or fire residue smells, we immediately identify a health risk and know we need to walk away. Our flight or fight response is triggered, and our bodies create responses to keep us safe. These often present as symptoms that effectively make us feel ill and keep us away from work. At this stage the odour has become a workplace health and safety issue, as physiological responses have resulted from an often, non-hazardous trigger.
 
Odours in a building can lead to an overwhelming sense of panic and concern, and we are quickly faced with the phenomena of absenteeism from the workplace and spread of fear between staff members. Health symptoms often follow the fear that was induced by the odour, even if the concentration of the odour source is up to a thousand times lower than a recorded concentration of health concern in the workplace. This can lead to substantial risk to the employer.
 
This presentation will examine two case studies conducted by the author in Government buildings where odour was a significant concern and looks at how those concerns were ameliorated by using scientific investigation. Treating concerns sensitively and with understanding that symptoms were most likely real, is crucial under these circumstances. Explaining the investigation process and clearly articulating the source of the issues and the solution, return to work was achieved. The odour issue was in each case then resolved, workers returned to their desks, and in once case over a million dollars saved in refurbishment costs by correctly identifying an odour source.
BIOGRAPHY 
 
Dr Claire Bird has an unyielding passion for the safety of people and the environment where over a three decade transglobal journey she has applied her wide-ranging scientific background to optimise building health performance and to track building health problems. Claire is now dedicated through her newly developed start-up organisation, Litmas Pty Ltd to advancement in Australian methods for inspection, testing, monitoring, and analytical services, to help improve indoor air quality and workplace health and safety. She is also responsible for providing technical input to the expansion of the NATA accredited COHLABS Pty Ltd asbestos laboratory facility into microbial and mould analysis. Claire is current President of the Australian Chapter of the global Indoor Air Quality Association and a reviewer for the International Society of Indoor Air Quality.