Time

Topic

12:00

Registration, Lunch, The Zone

12:30

Welcome

Pete Andrew, General Manager – NSW & Southern Region

12:35

How GHD Are Solving Digital Problems For Clients With The Power Of SAP HANA

Jorge Lizama, Data/BI Solutions Architect, GHD

As one of the major engineering services players in Australia, GHD understands the value that data can bring to their clients. As a result, the GHD management team made a strategic decision to enhance their engineering services to be able to support clients requiring new data and digital solutions. In this session hear how GHD utilised the power of SAP HANA, combined with internal engineering expertise, to develop a building movement sensitivity analysis model and a water network cost efficiency model, both with challenging data volumes and metrics calculations.

13:05

Unleashing the Power of Digital to Drive Value In A World Where The Customer Is In Charge

Dima Ceban, Head of Industry Value Engineering, SAP

Digital transformation takes on many shapes and forms, but regardless of how an industry or organisation defines it, its motivation is clear: the customer. In fact, research completed by CIO Magazine and SAP earlier this year found that 71% of ANZ business leaders are aiming to improve their customer experience with digital business transformation projects. In this session, Dima Ceban, SAP Head of Industry Value Engineering, will share insights on how organisations across ANZ are approaching their digital business transformation initiatives, as well as findings from the recently released 2016 Australian Digital Experience Report which investigates the correlation between digital experience and business outcomes, and what Australian consumers value most when interacting with brands digitally.

13:35

The Experience Zone / Journey Hub (10 mins)

13:45

SAP Customer Journey

Hear the journeys of customers like United Energy, Goodstart Early Learning, Ergon Energy and Cirque deSoleil.

14:15

Cut Through The Noise And Create Real Business Value By Corralling Your Unstructured Big Data

Clint Vosloo, SAP Mentor and Managing Partner at EV Technologies

In this session Clint will demonstrate how you can use tools and techniques to search, process, and analyse volumes of unstructured text based data to derive real-time valuable business insights. In this Live Demo intensive session discover how organisations are using HANA Text Analysis to create their own customised social sentiment analysis tools, and how you can take your data to the next level by using sentiment analysis and combining it with your internal data and location data to amplify impact.

14:45

The Experience Zone / Journey Hub (10 mins)

14:55

Hear How SAP HANA in The Cloud Allowed Approach Solutions to Take Advantage of a New Talent Model

Sandy Eastman, Founder, Approach Solutions

With on premise design most technologists work in silos and they rarely ask for the business usage, or try to understand the technical capability of the end user, they insist on a fully designed rigid solution, which is out of date, by the time it reaches fruition. In the Cloud we build differently, we design, build, test for usability, throw away, rebuild until we have a solution that is technically sound, with great usability and easy to support.

The SAP HANA Cloud Platform has enabled Approach Solutions to do in the moment processing that allows on the fly calculations of daily costing for shifts and billing; providing in advance crew optimisation, profitability and warning of pending fatigue situations. It is continuously in touch with your teams, using HANA’s mobile integration capability.

Hear how a completely new development team was formed from scratch and learned how to fully utilize in-memory technology with built in analytics. They’ve created easy to use, graphical, intuitive user interfaces that appeal to all types of users and enable in-the-moment decision making. You’ll also discover how Australian software companies/start-ups can gain access to seed funds to revolutionise other software market categories with the Hana Cloud Platform.

15:25

The Experience Zone / Journey Hub (10 mins)

15:35

Augment your Business Systems to Capitalise on Location Data with SAP HANA

Francisco Urbina, Manager - Alliances & Partners, Esri Australia

Learn how simplified native access and use of location data in SAP HANA provides powerful, transactional location data management and creation capabilities to support innovative modern real-time operational and analytic applications, opening a broad new range of use cases and workflows for both Esri and SAP users like Dong Energy and Centrepoint Energy.

16:05

The Experience Zone / Journey Hub (10 mins)

16:15

Demo Jam - Asadul Islam, SAP Innovation Center Network Team will Showcase Predictive Customer Insights

Dr Asdul Islam, Development Lead, SAP Innovation Center Network Silicon Valley

Predictive Customer Insights is a Big-Data application on the SAP HANA Cloud Platform for continuously monitoring and predicting the churn risk of customers, allowing businesses to retain customers before they churn. The solution mines, predicts, and captures known and unknown leading indicators of customer behaviour within the digital finger print of events and patterns (e.g. churn). This enables businesses to take proactive action either before, during, or after the customer interaction to improve customer experience.

16:25

Customer Innovation Roadmap

Ryan Blackwood, Director SAP HANA ANZ

As organizations begin their transformation to become a digital enterprise, the unequivocal and natural starting point and enabler is the core technology infrastructure upon which a company runs. The reason to begin at the core of your business is simple: organizations with a modern, digital enterprise platform will be more agile and responsive to their customers than their competitors. Ryan will provide an update on the key technologies making this possible: in-memory, big data, spatial, IoT and mobility. More importantly Ryan will outline the tools and services that can help make your next step an easy one.

16:45

Event Concludes with The Experience Zone / Journey Hub (15 mins)