2018 AARFP Conference
 
THANK YOU TO OUR SPONSORS
GOLD SPONSORS
WHITE ICE COMMERCIAL
TRADE SHOW
 JET ICE
  
  
SILVER SPONSORS
BRONZE SPONSORS
    
   

DETAILED AGENDA

Sunday, April 15, 2018
AQUATICS
Maple Room
ARENA
Black Bear Room
BUILDING MAINTENANCE
Pine Room
SUPERVISORY
Ballroom - Mezzanine Level
PARKS
Cedar Room
LEADERSHIP
Lynx Salon
1:00 pm - 7:00 pmRegistration
Registration Desk - Lobby
3:00 pm - 5:00 pmYES: 13th Annual Fun Run and Walk
Registration Desk - Lobby
5:00 pm - 6:15 pmDINNER ON YOUR OWN (not provided)
On your own
6:30 pm - 8:00 pmOpening Ceremonies & Keynote Presentation: Putting Humor to Work for Less Stress and More Success!
Ballroom - Mezzanine Level
Michael Kerr, Speaker, Author, Researcher
Laugh as you learn what makes for a truly inspiring workplace with best-selling author and Hall of Fame speaker Michael Kerr. In this high-energy presentation, you’ll discover why laughter really is the best medicine when it comes to creating a great place to work. You’ll learn three simple R’s of using humour to manage stress and change at work, and you’ll discover why humor is one of the most powerful ways to communicate more effectively, build teamwork, spark creative thinking, boost morale, and offer more inspiring customer service!
8:00 pm - 11:45 pmHospitality: Wild Bill's Legendary Saloon
Wild Bill's Legendary Saloon - 201 Banff Ave, Banff, AB

Monday, April 16, 2018
7:00 am - 9:00 amRegistration
Registration Desk - Lobby
7:30 am - 8:30 amBreakfast
Ballroom - Mezzanine Level
8:45 am - 10:00 amInspiring Leadership – Creating the Kind of Workplace Where Everyone Wants to Work
Ballroom - Mezzanine Level
Speaker: Michael Kerr, Speaker, Author, Researcher
Great workplace cultures don’t just happen – you need to be intentional about building a great workplace, which means you need to be intentional about your leadership. In this session you’ll learn: What great leaders do to inspire their employees and build high-performing teams; four fundamental differences between being a leader and a manager; how inspiring leaders communicate effectively and 6 powerful Ps of employee motivation and engagement.
The Good, Bad and Ugly
Black Bear Room
Speaker: Dave Loverock, Vice President Technical, Jet Ice
Join Dave for this photo based presentation that is an overview of the North American arena industry with a serious tone on safety and the lighter side of the icemaking experience. Participants will come away thinking about what they saw and how it relates to their day to day operations at their facilities – thought provoking one could say.
10:00 am - 10:30 amBreak
Alpine Meadows
10:30 am - 11:45 amAQUATICS: Get 'ER" Done
Maple Room
Paula Thulin, Water Safety Ambassador, Canadian Red Cross
We will look at some case studies of what is hindering staffs ability to get their work done. Then through some facilitated group work we will see if we can identify the root the problem in each case study. From there we will work together to determine some great solutions and then finish off with some dynamic action plans that the group will walk away with to put into action back at their organizations.
10:30 am - 11:45 amARENA: Bull Session
Black Bear Room
Session Chairperson: Chris McKenna
10:30 am - 11:45 amBUILDING MAINTENANCE & SUPERVISORY: Recreation FAcility Management (RFAM)
Ballroom - Mezzanine Level
Speaker: John Tarantino, Vice President of Sales, Marmak
Recreation FAcility Management (RFAM) Public and Private recreational organizations regardless of their size need to inspect their recreation facilities throughout the year. These assets all pose risks to users if they’re not properly maintained and supervised. RFAM is a user-friendly web based hosted software application, which assist’s recreation facility professionals in the collection, inspection and maintenance of recreation facilities. RFAM is designed to simplify the day-to-day inspections and facilitate the management of work associated to inspections. RFAM eliminates the guesswork, empowering inspectors to work more efficiently while still maintaining detailed records. Simple and Straightforward • FUNCTIONAL SCALABILITY add features in the future as your needs expand • Collect and manage your comprehensive inventory • Create and Process an audit trail of inspections • Create, assigning and managing inspections on facilities and equipment • Manage work orders assigned to inspections • GIS integration • Custom reports Capabilities • Provincial wide standards • Attach a variety of documents including photos online • Generate Dynamic reports • Geo-locate inspection locations • Add comments to the inspection forms • Prioritize conditions while they are found on the field. • Manage level of service • Email notification
10:30 am - 11:45 amPARKS: Tree Pruning
Cedar Room
Speaker: Arnold Heuver
Tree Pruning – The Why and How: Pruning is one part of managing our Green Infrastructure and essential for healthy trees. In this session we will discuss pruning in general along with how often to prune, when and why. You will also learn the proper pruning cuts along with the use of the proper Pruning Tools. You will also learn why it is important to prune trees in the early stages in the life of trees as we do not want to end up with problem trees later on.
10:30 am - 11:45 amLEADERSHIP: Responsive Leadership and the Right Use of Power
Lynx Salon
Jeff Couillard, Founder, Attainability Group
Responsive Leadership and The Right Use of Power operates within the scope of strengths and value based principles, providing a moral and ethical leadership foundation that is simple, practical and immediately operational in practice . The workshop highlights the importance of a relational and strengths based approach for building up and getting the best out of all staff team members. The seminar offers many practical tools for utilizing a variety of worker-responsive assessments, communication and action planning strategies for enhancing the capacities of great staff and approaching and effectively responding to “difficult" and/or “challenging” workers/situations.
12:00 pm - 1:00 pmLunch
Ballroom - Mezzanine Level
1:15 pm - 2:30 pmAQUATICS: Bull Session
Maple Room
Session Chairperson: Cheryl Wauthier
1:15 pm - 2:30 pmARENA: Safe Ice Resurfacer Operations
Black Bear Room
Russ Treadwell
1:15 pm - 2:30 pmBUILDING MAINTENANCE: Facility Cleaning
Pine Room
John Greer, President, W.E. Greer Ltd.
Hunches and intuition have their place, but when it comes to budget, knowing the facts leads to smarter decisions. In this session John is going to talk about how long should really take you to clean your facility and how different tools such as Info Clean, ATP quality control can help you to achieve better results.
1:15 pm - 2:30 pmSUPERVISORY: Mindful Work - Increase Focus and Manage Stress
Ballroom - Mezzanine Level
Trish Huston, Speaker and Yoga and Meditation Teacher, Self-Employed
Taking place inside your meeting space, this interactive presentation will teach participants about the powerful research behind mindful practices, the benefits they can receive, and tangible takeaways to practice better focus in your workspace. Participants will feel empowered to reduce workday stress, increase energy and positivity, and become more efficient with their time. Trish will share the transformative benefits of simple mindful practices: from being more focussed and efficient in our work, kinder in our relationships, to experiencing less stress and burnout on a daily basis.
1:15 pm - 2:30 pmPARKS: Community Tree Planting, Tree Maintenance and Hanging Baskets
Cedar Room
Speaker: Arnold Heuver
To grow trees successfully we must use proper planting techniques and maintain plants until they are well established in the new landscape. Learn about the planting depth, watering on a regular basis and the supply of nutrients. These need to be part of any Community Tree Planting Program. Whether it is big or small trees, potted stock, hanging baskets or planters.
1:15 pm - 2:30 pmLEADERSHIP: Responsive Leadership (continued)
Lynx Salon
2:30 pm - 2:45 pmBreak
Alpine Meadows
2:45 pm - 4:00 pmAQUATICS: New Technology for Reducing Pool Closures
Maple Room
John Duiker, Automated Aquatics Canada Ltd.
New Technology For Reducing Pool Closures: The SKU Swimming Pool EVALUATOR® is a mathematical model that provides a format for calculating applicable LOG credits utilising modified procedures for dealing with liquid fecal incidents in swimming pool & hot tub systems. Instead of the traditional high level of free chlorine for an extended period (CT value of 15,300), treatment credits can be applied from advanced filtration & oxidation treatments that running in many modern facilities.
2:45 pm - 4:00 pmARENA: History of Refrigeration - Progression from the 14th Century - 20th Century
Black Bear Room
Gerald Curran, District Manager, CIMCO Refrigeration
Kelli Celeste, National Acount manager, CIMCO Refrigeration
Discover as time went on how skating started the whole industry of Arenas, Artificial Ice and Refrigeration Systems and now in the 20 Century, how our refrigeration systems are rapidly changing by Technology. Because of smart phones / social media and internet we are becoming closer and more connected to the products that we use on a day to day basis. This connectivity is allowing us to have a deeper understanding of product function to improve and maximize their output. The challenge in adopting this into the ice rink refrigeration system, is that the system is made up of several components from various manufacturers that innovate and communicate through their own proprietary methods. The job of arena operators and facility managers is also rapidly changing. There are increasing demands to lower operating costs and provide greater accuracy in budgeting while meeting the arena “Green” environmental goals and safety targets. Understanding the new smart systems can make our work life easier due to better control, instant information and instant awareness.
2:45 pm - 4:00 pmBUILDING MAINTENANCE: Bull Session
Pine Room
Session Chairperson: Kevin Olsen
2:45 pm - 4:00 pmSUPERVISORY: How To Lead & Get Others To Follow
Ballroom - Mezzanine Level
Justin Flunder, Consultant/Coach/Speaker, The Flundonian Group Leadership Development Company
Why do some leaders succeed at levels beyond their imagination, while others struggle? It comes down to how they manage their mindset, performance, and influence skill. When leaders master effectiveness, their ability to get things done and their ability to influence others leads to extraordinary results. In this session, participants will learn how to engage followers from a place of influence. Leadership is a verb, not a noun. It is constantly moving and evolving. Everyday leaders who undertsand how to create impact and value will be successful at all levels of the organization. Justin will provide practical and hands-on application while providing tried and true techniques and tools ready for immediate implementation. This session is ideal for any leader who is looking to make a greater impact in thier team or organization.
2:45 pm - 4:00 pmPARKS: Playground Maintenance/What To Look For
Cedar Room
Pat Zelenak
Playgrounds are a very important recreational facility in all communities. This session will give you the opportunity to learn the proper procedures in regards to the proper Playground Design and Layout as well as dealing with Annual Maintenance/ Inspections, Cost for Operation Budgets, Daily/ Weekly inspection, Monthly Inspection and the Annual Written Report.
2:45 pm - 4:00 pmLEADERSHIP: Responsive Leadership (continued)
Lynx Salon
5:00 pm - 6:00 pmSupper (provided)
Ballroom - Mezzanine Level
6:30 pm - 10:00 pmWHITE ICE COMMERCIAL TRADE SHOW
The Fenlands - 100 Mt Norquay Rd, Banff, AB
10:00 pm - 11:45 pmHospitality: Wild Bill's Legendary Saloon
Wild Bill's Legendary Saloon - 201 Banff Ave, Banff, AB

Tuesday, April 17, 2018
5:45 am - 7:45 amMorning Sunrise Photo Shoot ($20/person)
Registration Desk - Lobby
Attendees wishing to participate in this very special opportunity will sign up later in the registration process.
7:30 am - 8:30 amBreakfast (provided)
Ballroom - Mezzanine Level
8:45 am - 10:00 amARENA: Outdoor Ice Construction
Black Bear Room
Brad White
8:45 am - 10:00 amSESSION CANCELED - AQUATICS: Options for Greening Existing Natatoriums
Maple Room
The session will present architectural, mechanical and electrical improvements that can be made to exisitng natatorium facilities for the long term health and energy efficieny of the facility. The information will be based on an energy audit process and will allow us to present the benefits and costs of upgrades that will allow existing aquatic facilities to extend their operatal life span.
8:45 am - 10:00 amBUILDING MAINTENANCE: LED Lighting and Controls for Sporting Venues - An Update of the Technology and Best Practices
Pine Room
Ross McEwen, Principal, Bright Solutions LED Lighting
Speaker: Gerry Aquin, Bright Solutions LED Lighting
This session will focus on the more recent developments in LED lighting and how to maximize the power and maintenance savings. We will then look at best practices and specific installations, getting quite granular with the details. The goal will be to ensure that attendees are able to get the optimal results from any LED conversions moving forward. Thanks.
8:45 am - 10:00 amSUPERVISORY: Project Management
Ballroom - Mezzanine Level
Russ Treadwell
Everything we do is a project. It has a begining and an end. Done properly projects can save money time and resourses for your organization. This session is an introductory to project management and how it affects the operation of recreation facilities. Students will learn how to bring a project to life and how to monitor it through its lifecycle onto completion. The session will be structured around the PMBOK (Project Management Book of Knowledge) The five catagories will be Initiation, Planning, Execution, Monitor and Control and Closing.
8:45 am - 10:00 amPARKS: Bull Session (Parks & Sportsfields)
Cedar Room
Session Chairperson: Larry Golby
This session is an opportunity for delegates to arrive with their issues and challenges and discuss them with their peers from around the province. Participants are encouraged to bring topics that they would like to discuss in this forum. The moderator will guide the process for solutions and ideas through discussions by the attendees.
8:45 am - 10:00 amLEADERSHIP: Responsive Leadership (continued)
Lynx Salon
10:00 am - 10:15 amBreak
Alpine Meadows
10:15 am - 11:30 amAQUATICS: Learning and Impact - World Drowning Prevention Conference
Maple Room
Kelly Carter, Executive Director, Lifesaving Society, Alberta and Northwest Territories
Come hear some of the highlights and learnings from the International Life Saving Federation’s World Conference on Drowning Prevention that was hosted by the Lifesaving Society Canada in Vancouver of last year. The session will review some of the information that was shared globally with a local perspective.
10:15 am - 11:30 amARENA: Ice Maintenance
Black Bear Room
Allan King, Parks & Leisure Foreman, Town of Stettler
Common Ice issues and how to remedy them. Mid-season logo instillation/removal. Graying ice and how it is caused. Losing your seal and how to get through the rest of the season. Group discussion on different products and techniques that we all can learn from.
10:15 am - 11:30 amSUPERVISORY: Bull Session
Pine Room
10:15 am - 11:30 amBUILDING MAINTENANCE: BMS/CMMS (Building Management System/ Computerized Management Maintenance System)
Ballroom - Mezzanine Level
Jonathan German, RRCWB
This session will cover different types of BMS and CMMS that are a benefit to a recreation complex. Live examples from the speakers system will be explored and students will see first hand some of the benefits of a properly utilized system.
10:15 am - 11:30 amPARKS: Understanding and Working with Natural Turf
Cedar Room
Norley Calder
Working with Natural Turf is always a common issue in most communities. In this session we will discuss modernizing your natural turf fields for today’s athletes. With tightening budgets making sure the right maintenance practices are performed on the correct fields. We will look at what types of maintenance requirements should be done according to the user groups. We will also look at what can be done on both high and low end fields
10:15 am - 11:30 amLEADERSHIP: Responsive Leadership (continued)
Lynx Salon
11:30 am - 12:15 pmLunch (provided)
Ballroom - Mezzanine Level
12:15 pm - 2:00 pmAnnual General Meeting
Ballroom - Mezzanine Level
2:30 pm - 4:30 pmOPTIONAL ACTIVITIES
Various
2:30 pm - 4:30 pmBanff Upper Hot Springs Experience ($20/person)
BANFF UPPER HOT SPRINGS: 1 Mountain Ave, Banff
Put the Banff Upper Hot Springs at the top of your list of things to do in Banff. Soak in the steamy hot mineral water where travellers have come to ‘take the waters’ for over a hundred years. Banff National Park’s only hot springs pool welcomes you for an authentic heritage experience that is a favourite among visitors. When in Banff do as the locals do - come in the morning for the most relaxing visit. Water Flow ​100 % natural mineral water is currently flowing at the Banff Upper Hot Springs. The elevation of Banff Upper Hot Springs, at 1,585 meters (5,200 feet), make it the highest in Canada. Water volumes from the spring are affected by this unique location and local precipitation resulting in seasonal fluctuations. To ensure the best experience for our guests, heated municipal water is used when reduced flows in winter occur.
2:30 pm - 4:30 pmHow to get out of "AUTO" using your camera (no cost, bring your camera)
Maple Room
Have you always wanted to know more about your camera and how to take amazing photographs?

Join us for this 2.5 hour workshop will cover three basic subjects: would be covered. ISO, Shutter Speed and Fstop or what is known as the Exposure Triangle and how each effects the other when you change a setting. There will be a 10 or 15 minute slide show on each followed by practice using the attendees camera.

BRING YOUR CAMERA TO THIS SESSION
2:30 pm - 4:30 pmCraft Beer Tasting ($20/person)
BANFF AVE BREWING COMPANY: 110 Banff Ave, 2nd Floor Clocktower Village Mall, Banff
Enjoy a brewery tour at the nearby Banff Ave. Brewing Co. followed by beer tasting hosted by the Head Brewmaster. During this time, you will sample 4 of their most popular brews including:
BANFF AVE BLONDE ALE 4.5%ABV 35 IBU A clean, crisp blonde ale with subtle fruity and herbal aromas.
LOWER BANKHEAD BLACK PILSNER 4.9%ABV 24 IBU Roasted German malts add character, flavour anf colour to this classic German style schwarzbier.
HEAD SMASHED IPA 6.2% ABV 75 IBU Our flagship IPA has a delicate bitterness and enough alcohol warmth to bring out the massive fruit, pine and citrus flavours from Australian and US hops.
POND HOCKEY PALE ALE 4.7% ABV 48 IBU Brewed with Sorachi Ace hops, this pale ale is characterized by a light bitterness but is perfectly balanced on the palate. Enjoy the honey and passion-fruit flavors of this sessionabe beer.
2:30 pm - 4:30 pmSelf Guided Historical Walking Tour of Banff (no cost)
On your own
Learn about Banff’s history and heritage buildings at your leisure by taking your own walking tour. Each building has a street address and a corresponding map number. For quick reference see the pull-out map on the last page of the brochure. Many of the buildings on the tour are private residences and may only be viewed from the sidewalk or street, their owners thank you for your respect.

https://www.banff.ca/DocumentCenter/View/784
2:30 pm - 4:30 pmCave and Basin National Historic Site Visit ($20/person)
CAVE AND BASIN NATIONAL HISTORIC SITE: 311 Cave Ave, Banff
The Cave and Basin National Historic Site commemorates the birthplace of Canada's National Parks, which all began in 1885 after the discovery of the hot springs. Visit the Cave to see where it all began, or take a Discovery Tour and learn more about the history and culture about this special place.

http://www.pc.gc.ca/en/lhn-nhs/ab/caveandbasin/visit
2:30 pm - 4:30 pmFree Time
On your own
5:30 pm - 9:30 pmAwards Banquet with Entertainment by The Wardens (dinner provided)
Ballroom - Mezzanine Level
Join us for an evening of celebrating our industry, connecting with colleagues and friends as well as enjoying first class entertainment provided by The Wardens.

THE WARDENS
With performances equal to the mastery of the ranger trade, The Wardens - Scott Ward, Bradley Bischoff and Ray Schmidt - are a Banff National Park-based trio whose stories rise from the very land they’ve protected for the past 60+ years.  The Wardens' mountain music - blending folk, roots and western styles - is a piece of Canadiana reflecting the pristine wilderness of the Rocky Mountains. The trio have performed at Folk Alliance International, Canmore Folk Fest, Alberta Showcase and shared the stage with Blue Rodeo, Paul Brandt, Scenic Route to Alaska, and Tim Hus.

http://www.banffwardens.com/
9:30 pm - 11:45 pmHospitality: Wild Bill's Legendary Saloon
Wild Bill's Legendary Saloon - 201 Banff Ave, Banff, AB

Wednesday, April 18, 2018
7:30 am - 8:30 amBreakfast (provided)
Ballroom - Mezzanine Level
8:45 am - 10:00 amAQUATICS: Managing Aquatic Risk in a Deregulated Environment
Maple Room
Kelly Carter, Executive Director, Lifesaving Society, Alberta and Northwest Territories
Heather Barnhouse, Partner, Dentons Canada LLP
This session will focus on how to manage organizational risk and liability when it comes to the safety and supervision of bathers in aquatic facilities when the regulations are silent. It will include information that owners and owners agents should be aware of when it comes to the safe operations of an aquatic facility and will review some examples of legal precedents reinforcing the importance and role of aquatic safety standards. The session will also review the potential risk and liability to organizations that accept multiple standards.
8:45 am - 10:00 amBUILDING MAINTENANCE: Commercial Roofing Maintenance - This old roof ain’t what she used to be…
Lynx Salon
Scott Gailfus, ARCA
The Alberta Roofing Contractors Association (ARCA) is one of the most respected roofing contractor associations in Canada, established over fifty years ago to serve the Alberta roofing industry by providing leadership through the development and promotion of standards, education and professional delivery of roofing services. This session will provide an overview of the different commercial roof systems available in Alberta’s challenging climate and important aspects to consider when either constructing new facilities or replacing existing roofs. We will also outline maintenance requirements, common roofing conditions and their associated repairs. By the end of the session you will have a deeper understanding of Alberta’s roofing industry, with the knowledge to identify and answer common roofing questions and concerns that will increase your roofing knowledge and ability to maintain your facility.
8:45 am - 10:00 amARENA, LEADERSHIP, PARKS, SUPERVISORY: Risk Management Concerns in Parks and Sportsfields
Ballroom - Mezzanine Level
John Armstrong
Risks are inherent in all that we do and as Canada becomes more litigious, managing risk has come to the forefront as we manage our recreation facilities. Unchecked risk can cost us all so it is imperative that we manage risk by learning from previous mistakes and implementing proactive measures to reduce and/or eliminate these unwanted expenses. The ability to reduce the total cost of risk in an organization is key to its overall success. In this session you will begin to think like a risk manager. You will gain confidence using the 6 step Risk Management process and mapping risks that are present in our facilities. This session will focus on risk in all recreation facilities.
10:00 am - 10:30 amBreak
Alpine Meadows
10:30 am - 11:45 amAQUATICS: AAAP
Maple Room
Moderator: AAAP
Join the Alberta Association of Aquatic Professionals (AAAP) for a facilitated session on hot topics in our industry right now. Each topic will have a moderator and some resources available to attendees. Topics will be taken from popular questions or posts that have come through AAAP’s social media feeds or email. Have a suggestion for a topic? Email admin@aaap.ca with your suggestion.
10:30 am - 11:45 amARENA: Ammonia Safety through Limited Charge Systems
Black Bear Room
Art Sutherland, President, Accent Refrigeration Systems
There have been tremendous advances in refrigeration systems in the recreational ice industry. Limited charge chillers and condensers have facilitated the reduction in ammonia charges to 1/5th of their previous levels while at the same time improving energy efficiency and freeing up existing building space for other purposes. Learn how these technologies can be implemented in whole or in part to improve the safety and efficiency in your facility.
10:30 am - 11:45 amBUILDING MAINTENANCE: Greener Facilities
Pine Room
Speaker: Les Quinton, Alberta Recreation and Parks Association
ARPA, along with many partners including AARFP, hosted a Greener Facilities Conference and Expo on November 9th and 10th, 2017. This Conference will help prepare and educate Alberta-based facility managers and municipal staff on new technologies and innovation, share best practices, link programs that modify occupant behavior with infrastructure improvements, and address funding options to reduce greenhouse gas emissions in their facilities and/or outdoor spaces.

This session will take the best of what was presented at this Conference and compile it into a session at the AARFP Conference.
10:30 am - 11:45 amLEADERSHIP, SUPERVISORY: The Intergenerational Workplace
Lynx Salon
Brenda Robinson, President, The Robcan Group
“Differences are Not Difficulties” Today's world is different. This can present your organization with a challenge or a chore - the choice is yours. What can we do encourage intergenerational understanding? Have we joined the "I" generation? Are we isolated, insulated, independent, individualized and sometimes even indifferent? Do we pre-judge and get set in our ways? What about the new generations? What motivates younger people to work with us? Is the new era difficult - or just diverse in ways of thinking and doing? Working together works when we work at it! Diversity builds the strength we need. Understanding differences can lead to enhanced decision making and informed processes. Celebrating differences will bring excitement and energy to the work we do.
10:30 am - 11:45 amPARKS: Basic 2 Cycle Engine Repair
Cedar Room
Brad Maluta
Every community has and works with small engine machines. Whether it be a weed eater, lawn mower, snow blower, or any other small engine we always seem to encounter problems when least expected. This session will give us an overview of what to look for when things do go wrong. We will look at some of the fundamentals regarding the differences of the 2 stroke and 4 stroke engines as well as the purpose of the air filter, spark plugs, etc. This session will also address how to troubleshoot common areas that seem to always go wrong.
12:00 pm - 1:00 pmPresident's Luncheon
Ballroom - Mezzanine Level