Home About Membership Events Solutions Regions Press Room Sponsorship Contact

ACTE / BATM Brussels Education Forum

Brussels, Belgium

24th February 2014

Crowne Plaza, Le Palace

ACTE is, again, proud to partner with BATM (Belgium Association of Travel Management) for our next Brussels forum on 24th Feb 2014.

With the support of an expert planning committee based in Belgium, we have developed an education programme which will focus on practical issues as well as identify innovation and trends which will affect the way we operate and deliver results over the coming year.

We encourage international travel professionals to join us for a day of interactive, immersive learning, provocative discussion and networking. We welcome members and non-members.

If your company would like to sponsor this event and gain valuable marketing exposure, please contact europe@acte.org.

We look forward to seeing you in Brussels!


 Registration and Networking
Breakfast served.


Opening and Welcome

Caroline Allen, Regional Director EMEA, ACTE
Cindy Van der Elst, Global Manager, Honeywell Meeting Solutions and  ACTE Country Champion Belgium

Welcome Address – 2014 Global Travel Trends
Greeley Koch, Executive Director, ACTE

Part 1: Workshop – The Art of Successful Negotiations

Buyers and suppliers will join practical, interactive workshop sessions to be run simultaneously, focusing on skills, top tips and techniques to hone the fine art of negotiations.

Each group will be given a case study and asked to define their approach to the negotiation cycle: Identify objectives and drivers, and pinpoint areas of potential conflict in both internal and/or external priorities. After assessing obstacles and operational constraints, each group will outline the most effective way to organise the negotiation process for the best outcome: The methodology; key arguments and the levers to compromise for a win/win outcome. During the second half of the workshop, the groups will merge together again and a volunteer will be nominated from both the buyer and supplier groups for a live negotiation with audience feedback.

Part 1A: Corporate Buyer Group
Buyer Workshop Facilitator:
Jean-Michel Kadaner, Founder and CEO, Key Corporate Solutions

Part 1B : Supplier Group

Supplier Workshop Facilitator:
Pascal Jungfer, CEO, Areka Consulting

Networking Lunch
All delegates will regroup to network over lunch and for the afternoon session.

Part 2: Trends and Technical Innovations – The PechaKucha Challenge 

Each presenter will present a maximum of 20 slides to share their perspective on the trends that are shaping the way we do business - but with a twist... Each slide will be auto-timed to move forward every 20 seconds, whether the presenter is ready or not! This is a fun, dynamic and lively way to learn an overview of market opportunities in a limited timeframe.


Corrado Simontacchi, Manager, Corporate Purchasing Goods and Services, Europe, Africa and Middle East, Huntsman


a. Distribution and Big Data
Bart Bellers, Director Business Development & Innovation, Amadeus IT Group

b. TMC and Social Media

Torsten Kriedt, VP, Product Planning & Corporate Intelligence, Advito

c. Air
Toby Joseph
, Sales Director, easyJet

d. Rail
Charlotte De Kesel
, Service & Innovation Manager, Thalys International

e. Online booking and e2e

Scott Torrey, General Manager EMEA, Concur

f. Card payment

Lian Wolfs, Director BeNeLux, AirPlus

Question the Innovation Panel

A Q&A session to understand what impact technical innovation will have on the corporate travel sector.


Corrado Simontacchi, Manager, Corporate Purchasing Goods and Services, Europe, Africa and Middle East, Huntsman

Thank you and Closing Remarks

Networking and Drinks Reception