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2017 Calendar & Registration

Below is a complete calendar of the 2017 LAC Mastercard Academy Open courses. If you are interested in a customized training program tailored to meet your specific needs, please click here to send us your request.

Date Course Country City Language Registration



February
08-09 (BOW) O Mercado de Meios de Pagamento Brazil São Paulo Portuguese Closed
16 (BOW) O Mercado de Cartões Pré-pagos Brazil São Paulo Portuguese Closed
21-22 (FMG) The principles of Fraud Management for Issuers Mexico Cancun Spanish Closed
23-24 (P&S) Tokenization, Digitization & Mastercard Digital Enablement Services Peru Lima Spanish Closed
March
01-02 (O&T) Clearing, Settlement, and Billing Reconciliation Workshop Ecuador Quito Spanish Closed
09 (P&S) Tokenization, Digitization & Mastercard Digital Enablement Services Costa Rica San Jose Spanish Closed
08-09 (AQI) O Mercado de Adquirência Brazil São Paulo Portuguese Closed
14-15 (FMG) The principles of Fraud Management for Issuers Jamaica Kingston English Closed
15-16 (CBK) Efficient Chargeback Processing Seminar Honduras Tegucigalpa Spanish Closed
21 (BOW) Mastercard Standards de Prevenção à Lavagem de Dinheiro Brazil São Paulo Portuguese Closed
22-23 (P&S) Especificações de Chip e Novas Tecnologias Brazil São Paulo Portuguese Closed
29-30 (BOW) Design Thinking e Desenvolvimento Prático de Inovações Brazil São Paulo Portuguese Closed
April
13 (P&S) Digital Payments Brazil São Paulo Portuguese Closed
18 (BOW) Credit Card Economics Panama Panama City Spanish Closed
18-19 (O&T) Operações e Processos Mastercard Brazil São Paulo Portuguese Closed
18-19 (FMG) The principles of Fraud Management for Issuers Puerto Rico San Juan Spanish Closed
19 (BOW) Taking Card acquisition and Activation to Best Practice Panama Panama City Spanish Closed
19-20 (O&T) Mastercard Simulators (MAS, MDFS, MCPS) Puerto Rico San Juan English Closed
19-20 (O&T) Operations Overview - Acquirer Perspective Panama Panama City Spanish Closed
20 (BOW) Taking Proactive and Reactive Retention to Best Practice Panama Panama City Spanish Closed
25-26 (FMG) The principles of Fraud Management for Issuers Trinidad & Tobago Port of Spain English Closed
26-27 (CBK) Chargeback para Emissores e Adquirentes Brazil São Paulo Portuguese Closed
May
03-04 (O&T) Gestão de Portfolio de Cartões Brazil São Paulo Portuguese Closed
04 (O&T) Main Current Mandates and Most Recent Bulletin News Mexico Mexico City Spanish Closed
08-09 (O&T) General Operations Review Colombia Bogota Spanish Closed
10 (O&T) Leveraging MC Connect to succeed in Mastercard's Compliance Programs for Issuers Colombia Bogota Spanish Closed
10 (BOW) Tokenização: Como Digitalizar Cartões Brazil São Paulo Portuguese Closed
11-12 (CBK) Efficient Chargeback Processing Colombia Bogota Spanish Closed
11 (BOW) Meios de Pagamento para Pessoa Jurídica Brazil São Paulo Portuguese Closed
24-25 (O&T) Compensação, Liquidação e Reconciliação Brazil São Paulo Portuguese Closed
June
13-14 (FMG) Princípios de Gerenciamento de Risco de Fraudes para Emissores Brazil São Paulo Portuguese Closed
14-15 (O&T) Mastercard Technology Conference Panama Panama City Spanish Closed
19-20 (O&T) Gestão de Autorizações Brazil São Paulo Portuguese Closed
20 (O&T) EMS - How to Protect Your Business Guatemala Guatemala City Spanish Closed
21 (BOW) Segmentation and Value Proposition Development Colombia Bogota Spanish Closed
21 (O&T) MasterCard Customer Tech Conference Brazil São Paulo Portuguese Closed
22 (O&T) Mastercard Customer Tech Conference Brazil São Paulo Portuguese Closed
22 (BOW) Debit Strategy: Optimizing the performance of a neglected side of the card business Colombia Bogota Spanish Closed
28-29 (BOW) Franquia e Card Design Brazil São Paulo Portuguese Closed
July
05-06 (BOW) Pense e Faça Diferente: Conectando Novas Ideias, Ferramentas e Processos Brazil São Paulo Portuguese Closed
11 (BOW) Taking Card Acquisition and Activation to Best Practice Peru Lima Spanish Closed
12 (BOW) Spend and Balances Optimization Peru Lima Spanish Closed
12-13 (CBK) Efficient Chargeback Processing Peru Lima Spanish Closed
13 (BOW) Taking Proactive and Reactive Retention to Best Practice Peru Lima Spanish Closed
19-20 (O&T) Key Management Services Panama Panama City Spanish Closed
26-27 (O&T) Clearing, Settlement, and Billing Reconciliation Workshop Panama Panama City Spanish Closed
26-27 (BOW) O Mercado de Meios de Pagamento Brazil São Paulo Portuguese Closed
August
08 (BOW) Inovação em Experiência do Consumidor no Varejo Brazil São Paulo Portuguese Closed
09-10 (O&T) Authorization Workshop El Salvador San Salvador Spanish Closed
10 (BOW) Mastercard Standards de Prevenção à Lavagem de Dinheiro Brazil São Paulo Portuguese Closed
16 (O&T) Mastercard Connect Brazil São Paulo Portuguese Closed
17-18 (BOW) Imersão nos Processos e Estruturas de Startups Brazil São Paulo Portuguese Closed
23-24 (AQI) O Mercado de Adquirência Brazil São Paulo Portuguese Closed
September
05 (BOW) Tokenização: Como Digitalizar Cartões Brazil São Paulo Portuguese Closed
13-14 (P&S) Especificações de Chip e Novas Tecnologias Brazil São Paulo Portuguese Closed
14-15 (O&T) General Operations Review - DEBIT Venezuela Caracas Spanish Closed
18-19 (FMG) The principles of Fraud Management for Issuers Argentina Buenos Aires Spanish Closed
20-21 (BOW) Design Thinking e Desenvolvimento Prático de Inovações Brazil São Paulo Portuguese Details & Registration
28 (P&S) Masterpass & Digital Convergence Colombia Bogota Spanish Details & Registration
October
09-10 (FMG) Princípios de Gerenciamento de Risco de Fraudes para Emissores Brazil São Paulo Portuguese Details & Registration
10-11 (FMG) The principles of Fraud Management for Issuers Dominican Republic Santo Domingo Spanish Details & Registration
12 (P&S) Tokenization, Ddigitalization & Mastercard Digital Enablement Services (MDES) Dominican Republic Santo Domingo Spanish Details & Registration
12-13 (CBK) Efficient Chargeback Processing Dominican Republic Santo Domingo Spanish Details & Registration
17 (P&S) Digital Payments Brazil São Paulo Portuguese Details & Registration
18-19 (O&T) Clearing, Settlement, and Billing Reconciliation Workshop Peru Lima Spanish Details & Registration
18-19 (O&T) MCBS Overview Argentina Buenos Aires Spanish Details & Registration
18-19 (O&T) General Operations Review Mexico Mexico City Spanish Details & Registration
18-19 (O&T) Gestão de Autorizações Brazil São Paulo Portuguese Details & Registration
18-19 (O&T) Mastercard Technology Conference Peru Lima Spanish Coming Soon
24 (O&T) Simuladores Mastercard Brazil São Paulo Portuguese Details & Registration
24-25 (FMG) The principles of Fraud Management for Issuers Peru Lima Spanish Details & Registration
25 (P&S) Masterpass Digital Convergence Mexico Mexico City Spanish Details & Registration
25-26 (O&T) Compensação, Liquidação e Reconciliação Brazil São Paulo Portuguese Details & Registration
November
08-09 (O&T) Mastercard Simulators (MAS, MDFS, MCPS) Mexico Mexico City Spanish Details & Registration
08-09 (O&T) Operações e Processos Mastercard Brazil São Paulo Portuguese Details & Registration
13 (BOW) Regulação no Mercado de Meios de Pagamento Brazil São Paulo Portuguese Details & Registration
15-16 (O&T) MCBS Overview Mexico Mexico City Spanish Details & Registration
15-16 (O&T) General Operations Review Peru Lima Spanish Details & Registration
15-16 (O&T) Authorization Workshop Colombia Bogota Spanish Details & Registration
16-17 (BOW) Inovação Social no Mercado Financeiro Brazil São Paulo Portuguese Details & Registration
22 (O&T) Mastercard Customer Tech Conference Brazil São Paulo Portuguese Details & Registration
23 (O&T) Mastercard Customer Tech Conference Brazil São Paulo Portuguese Details & Registration
28 (P&S) Chip & Contactless Costa Rica San Jose Spanish Details & Registration
29-30 (CBK) Chargeback para Emissores e Adquirentes Brazil São Paulo Portuguese Details & Registration
December
06-07 (BOW) Gestão de Portfolio de Cartões Brazil São Paulo Portuguese Details & Registration
06 (P&S) Tokenization, Ddigitalization & Mastercard Digital Enablement Services (MDES) Argentina Buenos Aires Spanish Details & Registration