MasterCard Academy

Upcoming training programs - 2019

Live Events and Open seminars

In order to better respond to your needs, we have once again expanded our portfolio of training solutions to bring you more seminars and more locations. We have also structured our schedule to draw a closer link with Academy on the Web, our remote-learning solution, which is designed to supplement our face-to-face training offering. Whether it be in person or via the internet, the Mastercard Academy Faculty looks forward to helping you gain a greater understanding of the opportunities and challenges ahead.

Table
Month Hidden Date Status Training program Category Language City Type Register
January Jan 15 Closed Chargeback roundup Fraud management & compliance English Remote Academy on the Web REGISTER
January Jan 22 Closed Monthly announcements highlights - January 2019 Fraud management & compliance English Remote Academy on the Web REGISTER
January Jan 22 Closed EMV 3DS & the IDC Onboarding process Digital & security solutions English Remote Academy on the Web REGISTER
January Jan 24 Closed Monthly announcements highlights - January 2019 Fraud management & compliance Russian Remote Academy on the Web REGISTER
January Jan 24 Closed Understand how to make contactless transactions SCA compliant Mastercard products & services English Remote Academy on the Web REGISTER
January Jan 31 Closed Fraud Clinic Part 1 Fraud management & compliance Russian Remote Academy on the Web REGISTER
February Feb 5 Closed MasterCom & dispute resolution enhancements Fraud management & compliance English Waterloo Face to face REGISTER
February Feb 7 Closed Introduction to chargebacks and dispute resolution Fraud management & compliance English Amsterdam Face to face REGISTER
February Feb 8 Closed Mastercard Instalment platform: benefits for issuers and acquirers Mastercard products & services Russian Remote Academy on the Web REGISTER
February Feb 12 Closed Driving inclusive growth for smarter, more connected cities Digital & security solutions English Remote Academy on the Web REGISTER
February Feb 12 Closed Monthly announcements highlights - February 2019 Fraud management & compliance English Remote Academy on the Web REGISTER
February Feb 14 Closed Monthly announcements highlights - February 2019 Fraud management & compliance Russian Remote Academy on the Web REGISTER
February Feb 14 Closed PSD2 SCA and the Mastercard Digital Security Roadmap: readiness and call for action Fraud management & compliance English Remote Academy on the Web REGISTER
February Feb 18 Closed The Digital Identity Digital & security solutions English Remote Academy on the Web REGISTER
February Feb 19 Closed Cross Border Fee Manager: new enhancement for improved cross border risk management Digital & security solutions English Remote Academy on the Web REGISTER
February Feb 21 Closed Open Banking explained - How will you adapt? Fraud management & compliance English Remote Academy on the Web REGISTER
February Feb 21 Closed EMV 3D-S Mastercard products & services Russian Remote Academy on the Web REGISTER
February Feb 26 Closed Enhancing the authorization message with transaction scoring data Fraud management & compliance English Remote Academy on the Web REGISTER
February Feb 28 Closed MC Connect Mastercard products & services Russian Remote Academy on the Web REGISTER
March Mar 5 Closed The User Experience best practices for SCA Digital & security solutions English Remote Academy on the Web REGISTER
March Mar 7 Closed Clearing Optimizer Mastercard products & services Russian Remote Academy on the Web REGISTER
March Mar 8 Closed Monthly announcements highlights - March 2019 Fraud management & compliance English Remote Academy on the Web REGISTER
March Mar 13 Closed MDES for Merchants - lessons learned Digital & security solutions English Remote Academy on the Web REGISTER
March Mar 14 Closed Monthly announcements highlights - March 2019 Fraud management & compliance Russian Remote Academy on the Web REGISTER
March Mar 19 Closed Authentication and biometrics: latest trends and roadmap for readiness – NEW Digital & security solutions English London Face to face REGISTER
March Mar 19 Closed Regulatory Update - Q1 2019 Fraud management & compliance English Remote Academy on the Web REGISTER
March Mar 19/20 Closed Authorization processing Mastercard products & services English Lisbon Face to face REGISTER
March Mar 19/21 Closed Chargeback and dispute resolution workshop - including MasterCom Fraud management & compliance English Vienna Face to face REGISTER
March Mar 21 Closed PSD2 SCA and the Mastercard Digital Security Roadmap: readiness and call for action Business performance English Remote Academy on the Web REGISTER
March Mar 25 Closed SRC update and best practices Digital & security solutions English Remote Academy on the Web REGISTER
March Mar 26 Closed Mandates roadmap Fraud management & compliance English Remote Academy on the Web REGISTER
March Mar 27/28 Closed Fraud management for issuers Fraud management & compliance English Budapest Face to face REGISTER
March Mar 27 Closed The UX - hear from customers Digital & security solutions English Remote Academy on the Web REGISTER
March Mar 28 Closed TapOnPhone - piloting and certification Digital & security solutions Russian Remote Academy on the Web REGISTER
April Apr 2-5 Closed Academy Accelerator Week Special Week English Amsterdam Face to face REGISTER
April Apr 2 Closed MasterCom & dispute resolution enhancements Fraud management & compliance English Athens Face to face REGISTER
April Apr 2 Closed Regulatory update in the payments industry - NEW Fraud management & compliance English Amsterdam Face to face REGISTER
April Apr 3 Closed Fraud and Loss Database (replacement of SAFE Online) Fraud management & compliance English Remote Academy on the Web REGISTER
April Apr 3/4 Closed Mastercard digital payments solutions Digital & security solutions English Amsterdam Face to face REGISTER
April Apr 4 Closed Implementation project overview Mastercard products & services Russian Remote Academy on the Web REGISTER
April Apr 5 Closed Cyber & Intelligence Solutions NEW Digital & security solutions English Amsterdam Face to face REGISTER
April Apr 9 Closed Monthly announcements highlights - April 2019 Fraud management & compliance English Remote Academy on the Web REGISTER
April Apr 10/11 Closed Chargeback and Dispute Resolution Advanced workshop (level 3) Fraud management & compliance English with Russian interpretation Yerevan Face to face REGISTER
April Apr 11 Closed Monthly announcements highlights - April 2019 Fraud management & compliance Russian Remote Academy on the Web REGISTER
April Apr 17/18 Closed Fraud and chargeback management workshop Fraud management & compliance English with Russian interpretation Moscow Face to face REGISTER
April Apr 18 Closed Corporate cards - SME products and services Mastercard products & services English Remote Academy on the Web REGISTER
April Apr 24/25 Closed Clearing and settlement services Mastercard products & services English Rome Face to face REGISTER
April Apr 24/26 Closed Profitable card management Business performance English Milan Face to face REGISTER
April Apr 24 Closed The SCA UX - hear what shoppers prefer Digital & security solutions English Remote Academy on the Web REGISTER
April Apr 25 Closed MoneySend Digital & security solutions Russian Remote Academy on the Web REGISTER
April Apr 29 Closed PSD2 SCA and the Mastercard Digital Security Roadmap: readiness and call for action Digital & security solutions English Remote Academy on the Web REGISTER
April Apr 30 Closed Introduction to chargebacks and dispute resolution Fraud management & compliance English Amsterdam Face to face REGISTER
May May 6 Closed Chargeback roundup Q2 Fraud management & compliance English Remote Academy on the Web REGISTER
May May 7 Closed Monthly announcements highlights - May 2019 Fraud management & compliance English Remote Academy on the Web REGISTER
May May 8 Closed MasterCom & dispute resolution enhancements Fraud management & compliance English Nicosia Face to face REGISTER
May May 14 Closed ID Check Mobile Digital & security solutions English Remote Academy on the Web REGISTER
May May 15/16 Closed Understanding the payments business Payment foundations English Dublin Face to face REGISTER
May May 15/16 Closed Chargeback and Dispute Resolution workshop Fraud management & compliance English Paris Face to face REGISTER
May May 16 Closed Monthly announcements highlights - May 2019 Fraud management & compliance Russian Remote Academy on the Web REGISTER
May May 21 Closed PSD2 SCA and the Mastercard Digital Security Roadmap: readiness and call for action Digital & security solutions English Remote Academy on the Web REGISTER
May May 22/23 Closed Settlement and financial reconciliation Mastercard products & services English Prague Face to face REGISTER
May May 23 Closed Deep dive into the technology behind contactless NEW Mastercard products & services English Stockholm Face to face REGISTER
May May 23/24 Closed Chargeback and Dispute Resolution workshop (level 2) Fraud management & compliance English with Russian interpretation Moscow Face to face REGISTER
May May 23 Closed Loyalty & Rewards Payment foundations English Remote Academy on the Web REGISTER
May May 23 Closed MasterCom Claims manager update Fraud management & compliance Russian Remote Academy on the Web REGISTER
May May 27 Closed Understand how to protect your customer from an identity theft Digital & security solutions English Remote Academy on the Web REGISTER
May May 28 Closed PSD2 SCA and the Mastercard Digital Security Roadmap: readiness and call for action (part 2) Digital & security solutions English Remote Academy on the Web REGISTER
May May 28/29 Closed Clearing and settlement services Mastercard products & services Russian St Petersburg Face to face REGISTER
May May 30 Closed Clearing specifications Mastercard products & services Russian St Petersburg Face to face REGISTER
May May 31 Closed Reccuring payments: best practices Mastercard products & services Russian Remote Academy on the Web REGISTER
June Jun 5 Closed Design Thinking Digital & security solutions English Remote Academy on the Web REGISTER
June Jun 6 Closed Travel Rewards Mastercard products & services Russian Remote Academy on the Web REGISTER
June Jun 11 Closed Monthly announcements highlights - June 2019 Fraud management & compliance English Remote Academy on the Web REGISTER
June Jun 11 Closed Prepare, prevent, respond to a databreach NEW Fraud management & compliance English London Face to face REGISTER
June Jun 11-14 Closed Academy Accelerator Week Special Week English London Face to face REGISTER
June Jun 11/12 Closed Fraud and chargebacks management workshop Fraud management & compliance English London Face to face REGISTER
June Jun 13 Closed Regulatory Update - Q2 2019 Fraud management & compliance English Remote Academy on the Web REGISTER
June Jun 13 Closed Monthly announcements highlights - June 2019 Fraud management & compliance Russian Remote Academy on the Web REGISTER
June Jun 13 Closed Cyber & Intelligence Solutions NEW Digital & security solutions English London Face to face REGISTER
June Jun 14 Closed MasterCom Claims manager update Mastercard products & services English London Face to face REGISTER
June Jun 17 Closed The Digital Identity Digital & security solutions English Remote Academy on the Web REGISTER
June Jun 18 Closed Mandates roadmap Mastercard products & services English Remote Academy on the Web REGISTER
June Jun 20 Closed MDES for Merchants overview Mastercard products & services Russian Remote Academy on the Web REGISTER
June June 20 Closed PSD2 SCA and the Mastercard Digital Security Roadmap: readiness and call for action Digital & security solutions English Remote Academy on the Web REGISTER
June Jun 25 Closed The acquiring and acceptance ecosystem - evolution & innovation Payments foundations English Prague Face to face REGISTER
June June 25/27 Closed Introduction to Mastercard Payments foundations English Waterloo Face to face REGISTER
June Jun 27 Closed Purchase with Cashback Mastercard products & services Russian Remote Academy on the Web REGISTER
July Jul 3 Closed Clearing Operation Excellence Digital & security solutions English Remote Academy on the Web REGISTER
July Jul 4 Closed On-behalf Contactless Counter Management - implementation guidelines Digital & security solutions English Remote Academy on the Web REGISTER
July Jul 9 Closed Monthly announcements highlights - June 2019 Fraud management & compliance English Remote Academy on the Web REGISTER
July Jul 11 Closed Fraud Clinic Part 2 Fraud management & compliance Russian Remote Academy on the Web REGISTER
July Jul 18 Closed Monthly announcements highlights - June 2019 Fraud management & compliance Russian Remote Academy on the Web REGISTER
July Jul 25 Closed A European Roadmap for PSD2 SCA Digital & security solutions English Remote Academy on the Web REGISTER
July Jul 29 Closed MasterCom Claims Manager: Merchant Collaboration Mastercard products & services English Remote Academy on the Web REGISTER
August Aug 1 Closed Cross Border Fee Manager Mastercard products & services Russian Remote Academy on the Web REGISTER
August Aug 6 Closed Monthly announcements highlights - July 2019 Fraud management & compliance English Remote Academy on the Web REGISTER
August Aug 8 Closed Mastercard Connect Overview Mastercard products & services Russian Remote Academy on the Web REGISTER
August Aug 16 Closed Monthly announcements highlights - July 2019 Fraud management & compliance Russian Remote Academy on the Web REGISTER
August Aug 22 Closed MDES Overview Digital & security solutions Russian Remote Academy on the Web REGISTER
August Aug 29 Closed Identity Check Mobile Digital & security solutions Russian Remote Academy on the Web REGISTER
September Sep 2 Closed Mastercard Send : a wide array of new payment opportunities Digital & security solutions English Remote Academy on the Web REGISTER
September Sep 3 Closed Monthly announcements highlights - August 2019 Fraud management & compliance English Remote Academy on the Web REGISTER
September Sep 4 Closed Chargeback roundup Q3 Fraud management & compliance English Remote Academy on the Web REGISTER
September Sep 5 Closed Premium products update Mastercard products & services/td> Russian Remote Academy on the Web REGISTER
September Sep 6 Closed Get ready for SRC Digital & security solutions English Remote Academy on the Web REGISTER
September Sep 9 Closed History of Payments and the Four Party Model Mastercard products & services English Remote Academy on the Web REGISTER
September Sep 9 Closed Introduction to Authorisation Mastercard products & services English Remote Academy on the Web REGISTER
September Sep 10 Closed Introduction to Clearing Mastercard products & services English Remote Academy on the Web REGISTER
September Sep 11 Closed Introduction to Mastercard Connect Mastercard products & services English Remote Academy on the Web REGISTER
September Sep 11/12 Closed Clearing and settlement services Mastercard products & services English Prague Face to face REGISTER
September Sep 12 Closed How to be compliant with Mastercard Rules & Standards Mastercard products & services English Remote Academy on the Web REGISTER
September Sep 12 Closed Monthly announcements highlights - August 2019 Fraud management & compliance Russian Remote Academy on the Web REGISTER
September Sep 13 Closed Introduction to Settlement Mastercard products & services English Remote Academy on the Web REGISTER
September Sep 17 Closed Mastercard Connect key applications Mastercard products & services English Remote Academy on the Web REGISTER
September Sep 18/19 Closed Authorization processing Mastercard products & services Russian Moscow Face to face REGISTER
September Sep 18 Closed Regulatory Update - Q2 2019 Fraud management & compliance English Remote Academy on the Web REGISTER
September Sep 18 Closed Affluent credit best practices Mastercard products & services English Remote Academy on the Web REGISTER
September Sep 19 Closed Understand how to partner with qualified technology vendors to speed up the implementation of your latest innovations Digital & security solutions English Remote Academy on the Web REGISTER
September Sep 19 Closed Currency conversion overview Mastercard products & services Russian Remote Academy on the Web REGISTER
September Sep 20 Closed Authorization specifications Mastercard products & services Russian Moscow Face to face REGISTER
September Sep 23 Closed Interchange and Business Service Arrangements Mastercard products & services English Remote Academy on the Web REGISTER
September Sep 24 Closed Mandates roadmap Mastercard products & services English Remote Academy on the Web REGISTER
September Sep 25/26 Closed Chargeback and Dispute Resolution workshop Fraud management & compliance English with Russian interpretation Moscow Face to face REGISTER
September Sep 26 Closed Four Party Model Mastercard products & services English Remote Academy on the Web REGISTER
September Sep 26 Closed PSD2 RTS on SCA: status and next steps Digital & security solutions English Remote Academy on the Web REGISTER
September Sep 27 Closed Introduction to EMV and Mastercard M/Chip Technology Mastercard products & services English Remote Academy on the Web REGISTER
September Sep 30 Closed Driving Growth across the Small Business Segment in Europe Mastercard products & services English Remote Academy on the Web REGISTER
October Oct 1/2 Closed Understanding the payments business Payments foundations English Frankfurt Face to face REGISTER
October Oct 1 Closed B2B Payments Mastercard products & services English Remote Academy on the Web REGISTER
October Oct 3 Closed MDES for Merchants Digital & security solutions Russian Remote Academy on the Web REGISTER
October Oct 8 Closed Monthly announcements highlights - September 2019 Fraud management & compliance English Remote Academy on the Web REGISTER
October Oct 10 Closed MoneySend basics and recent updates Mastercard products & services English Remote Academy on the Web REGISTER
October Oct 11 Closed Mastercard Instalment platform: benefits for issuers and acquirers Mastercard products & services English Remote Academy on the Web REGISTER
October Oct 14 Closed The Frictionless User Experience Digital & security solutions English Remote Academy on the Web REGISTER
October Oct 15 Closed Cybersecurity – Test your authorization host and Spot vulnerabilities before it is too late Digital & security solutions English Remote Academy on the Web REGISTER
October Oct 16 Closed The Mastercard Digital Security Roadmap Digital & security solutions English Remote Academy on the Web REGISTER
October Oct 17 Closed Monthly announcements highlights - September 2019 - in Russian Fraud management & compliance Russian Remote Academy on the Web REGISTER
October Oct 17 Closed Decision intelligence - How to combine fraud detection with transaction insights for smarter authorisation decisions Digital & security solutions English Remote Academy on the Web REGISTER
October Oct 17/18 Closed Fraud management for issuers and acquirers Fraud management & compliance Russian Moscow Face to face REGISTER
October Oct 18 Closed How Direct Services Access can give every issuer access to Mastercard’s value-added services Digital & security solutions English Remote Academy on the Web REGISTER
October Oct 21 Closed Connected Intelligence – Collaborative AI throughout the Customer Journey Digital & security solutions English Remote Academy on the Web REGISTER
October Oct 22 Closed Bringing authentication to reality through standardisation Digital & security solutions English Remote Academy on the Web REGISTER
October Oct 22/24 Closed Academy Accelerator Week - Digital curriculum Digital & security solutions English Warsaw Face to face REGISTER
October Oct 22/24 Closed Academy Accelerator Week - Dispute resolution curriculum Fraud management & compliance English Warsaw Face to face REGISTER
October Oct 22/23 Closed Mastercard digital payments solutions Digital & security solutions English Warsaw Face to face REGISTER
October Oct 22/23 Closed Chargeback and dispute resolution workshop Fraud management & compliance English Warsaw Face to face REGISTER
October Oct 23 Closed Digital Identity, a critical asset for a connected world Digital & security solutions English Remote Academy on the Web REGISTER
October Oct 24 Closed Authentication & Biometrics Digital & security solutions English Warsaw Face to face REGISTER
October Oct 24 Closed/td> MasterCom & dispute resolution enhancements Mastercard products & services English Warsaw Face to face REGISTER
October Oct 24 Closed Biometrics - Innovative technology to drive security and convenience Digital & security solutions English Remote Academy on the Web REGISTER
October Oct 25 Closed Loyalty Program for Business Mastercard products & services Russian Remote Academy on the Web REGISTER
November Nov 4 Closed Digital Trends in Europe Digital & security solutions English Remote Academy on the Web REGISTER
November Nov 5 Closed Monthly announcements highlights - October 2019 Fraud management & compliance English Remote Academy on the Web REGISTER
November Nov 6/7 Closed Profitable card management Business performance English with Russian interpretation Baku Face to face REGISTER
November Nov 7 Closed Merchant Network Tokenization Digital & security solutions English Remote Academy on the Web REGISTER
November Nov 12 Closed The SCA UX - hear what shoppers prefer Digital & security solutions English Remote Academy on the Web REGISTER
November Nov 13/14 Closed Fraud and chargebacks management workshop Fraud management & compliance English Budapest Face to face REGISTER
November Nov 14 Closed Monthly announcements highlights - October 2019 - in Russian Fraud management & compliance Russian Remote Academy on the Web REGISTER
November Nov 14 Closed e-Commerce approval rate best practices Digital & security solutions English Remote Academy on the Web REGISTER
November Nov 15 Open IoT Trends, Implementation & Marketing best practices Digital & security solutions English Remote Academy on the Web REGISTER
November Nov 19 Open Fintech solutions for innovation Digital & security solutions English Remote Academy on the Web REGISTER
November Nov 19/21 Open Profitable card management Business performance English London Face to face REGISTER
November Nov 19/20 Open Risk management for issuers and acquirers Fraud management and compliance English Athens Face to face REGISTER
November Nov 20/21 Open Passport for success Payments foundations Russian Moscow Face to face REGISTER
November Nov 20 Open Get ready for Secure Remote Commerce - Implementation recommendations Digital & security solutions English Remote Academy on the Web REGISTER
November Nov 21 Open Loyalty Program for Business Mastercard products & services Russian Remote Academy on the Web REGISTER
November Nov 21 Open Blockchain - Transformative Potential Digital & security solutions English Remote Academy on the Web REGISTER
November Nov 22 Open Mastercard Issuer-led Instalment solution: to provide flexible payment options digitally Mastercard products & services English Remote Academy on the Web REGISTER
November Nov 25 Open Mastercard Send to "Accounts" - a wide array of new crossborder payment opportunities Digital & security solutions English Remote Academy on the Web REGISTER
November Nov 26/27 Open Settlement and financial reconciliation Mastercard products & services English Vienna Face to face REGISTER
November Nov 28 Open Mastercard Travel Rewards Mastercard products & services Russian Remote Academy on the Web REGISTER
December Dec 3 Open Regulatory Update - Q4 2019 Fraud management & compliance English Remote Academy on the Web REGISTER
December Dec 04/05 Open Chargeback and dispute resolution workshop Fraud management & compliance English Copenhagen Face to face REGISTER
December Dec 5 Open Monthly announcements highlights - November 2019 Fraud management & compliance English Remote Academy on the Web REGISTER
December Dec 10 Open Mandates roadmap Mastercard products & services English Remote Academy on the Web REGISTER
December Dec 12 Open Monthly announcements highlights - November 2019 Fraud management & compliance Russian Remote Academy on the Web REGISTER
December Dec 17 Open Chargeback roundup Q4 Fraud management & compliance English Remote Academy on the Web REGISTER