MasterCard Academy
  • Masterсard Аcademy 2018 Schedule and Catalogue of training solutions

    Mastercard Academy training solutions for 2018 has been launched. Click on the below for more information! Registrations on our website will be available as from January 2018

    Schedule 2018 - January to June

    Catalogue 2018

  • Upcoming Open seminar

    Introduction to Mastercard

    20-22 March 2018, Waterloo

    This seminar is designed for participants of all levels and provides an excellent understanding of how the payment business works.

    More information     

  • Upcoming Live Event

    Monthly announcements highlights

    27 February 2018

    During this Live Event, we will have an overview on Mastercard Connect 2.0 portal. You will learn about the Login page, the Homepage, the new Connect store, the Security & Business administration role - as well as have an opportunity to familiarize yourself with the simplified & intuitive interface of the 2.0 version. At the end of this Live Event you will understand how to sign up for your personal Mastercard Connect account, how to navigate the content & to order applications from the store..

    Live Events     

  • Upcoming Live Event

    Chargeback round up

    20 February 2018

    This Live Event will focus on the latest rule changes impacting chargebacks. During this Live Event, we will explain the most recent and upcoming chargeback rule changes.

    Live Events     

Business Insights

Business insights

To keep yourself up-to-date on what is going on in the card payments business, take a look at our seminars that are designed for all customers, both new and existing.

Bulletin Highlights

Bulletin highlights

Stay up-to-date with the main articles from MasterCard’s Global and European Operations Bulletins

Franchise And Regulatory

Franchise & regulatory

Compliance at all levels is rapidly becoming a business critical activity. Take a look at our seminars that will help you avoid issues and protect your business.

Products And Solutions

Products & solutions

Take a look at our seminars that address latest developments in consumer & commercial products. Don’t miss out on our seminars that cover MasterCard ‘s state-of-the-art technology solutions, such as chip & contactless and digital payments

Issuer Business

Issuer business

If you want to manage your issuing business more profitably, take a look at our seminars that cover the issuing side of card payments.

Acquirer Business

Acquirer business

If you want to grow your business without increasing your risk, take a look at our seminars that cover the acquiring side of card payments.

Implementation & Operations

Implementation & operations

Transactions don’t happen by magic. Take a look at our seminars and drill down to the level of knowledge that you need, in order to optimize your day-to-day operations

Customer Testing

Customer testing

Take a look at our seminars that explain how to go live with MasterCard and how to perform ongoing testing using the MasterCard Simulators



Choose the wrong chargeback reason code and you could lose a transaction dispute. Our seminars are designed to help you progress your knowledge in this highly specialized area.

Risk Management

Risk management

If you want to increase your business without increasing your fraud, take a look at our seminars and learn how to defend your business in today’s fast changing ecosystem.