MasterCard Academy
  • Schedule 2019

    Click below to discover our brand new 2019 Schedule !

    Schedule 2019

  • Upcoming Open Seminar

    Introduction to chargebacks and dispute resolution

    7 February 2019

    This introductory seminar helps new chargeback analysts and practitioners learn the principles of processing and how to handle the top dispute reasons. It is the quickest way to learn the basics about chargeback processing, the most common cardholder disputes and the reason codes that are available to resolve them.


  • Upcoming Live Event

    Regulatory Update Q4

    18 December 2018

    This Live Event provides an overview of the regulatory developments impacting card payments in Europe, in particular the Revised Payments Directive (PSD2) and the Interchange Fee Regulation. There will be time for questions & answers.

    Live Events

Mastercard Academy is the first choice for payment industry professionals to learn about:

Download a catalogue covering our full curriculum of programmes here

Below are the courses that we have just launched and are
new additions to our curriculum.

Payment foundations

  • The acquiring and acceptance ecosystem - evolution & innovation

Digital & security solutions

  • Cyber & intelligence solutions
  • Blockchain & cryptocurrencies
  • Authentication and biometrics

For more details on the above courses here.