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Upcoming Open Seminar
Settlement and financial reconciliation
26 & 27 November 2019, Vienna
This seminar is designed for those already familiar with clearing and settlement concepts. Participants receive a comprehensive overview of Business Service Arrangements (BSAs), interchange, currency conversion, and reconciliation messages and reports.
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Upcoming Open Seminar
Chargeback and dispute resolution workshop
4 & 5 December 2019, Copenhaguen
This 2-day Chargeback and Dispute Resolution Workshop covers all chargeback reason codes and related issues including rule violation disputes. It is designed for participants with 6 months to 30 years chargeback experience. It is updated on a regular basis to include the latest changes to the chargeback rules.
Our training solutions are
delivered through 3 channels.
Open seminars
Meet our experts at a Mastercard Academy location near you.
Our Open seminars are a great opportunity for you to meet our subject matter experts in convenient locations throughout Europe to learn the latest trends, technologies and developments relevant to your business.
On demand
Bespoke learning in your own environment.
Save time and money by bringing Mastercard Academy to your office location for training tailored to your business requirements. These customized seminars can be delivered face to face or via Academy on the Web.
Academy on the web
Cost effective and convenient learning on any device.
Attend Live Events or learn at our online Resource Center from the comfort of your home, office or on the go. Our remote learning platform, Academy on the Web (AOW), provides expert training that suits your schedule.
Mastercard Academy is the first choice for payment industry professionals to learn about:
Download a catalogue covering our full curriculum of programmes here
Below are the courses that we have just launched and are
new additions to our curriculum.
Payment foundations
- The acquiring and acceptance ecosystem - evolution & innovation
Digital & security solutions
- Cyber & intelligence solutions
- Blockchain & cryptocurrencies
- Authentication and biometrics
