MasterCard Academy
  • Upcoming Open seminar

    Risk management for Issuers

    29 – 30 March 2017, Prague

    This seminar is aimed at those with responsibility for managing one or more areas of fraud. It tackles the main threats facing Issuers and outlines the key actions they can take to protect themselves from losses. It also explains technology solutions to make transactions more secure, as well as Mastercard requirements in terms of fraud prevention, detection and resolution.

    More information     

  • Upcoming Open seminar

    Introduction to Acquiring with Mastercard

    28 – 29 March 2017, London

    This two day face to face seminar is designed to provide newcomers to the industry with the basics of acquiring. The seminar will help to build their understanding of the 4 party model, the role of the Acquirer and the acquiring value chain and transaction cycle. The seminar will also introduce them to key topics such as chargebacks, fraud and risk and the key factors impacting on Acquirers in today’s European market.

    More information     

  • Mastercard Academy 2017 Schedule

    Take a look at our 2017 open enrollment sessions

    We are pleased to share with you the schedule of Open seminars for 2017.

    Download Schedule

    Download Catalogue

  • Upcoming Live Event

    Data Integrity Monitoring Program (DIMP) - 1Q2017

    24 February 2017

    The program Data Integrity Monitoring Program helps to improve and maintain the integrity and quality of authorization and clearing data. This session reviews the basics of Data Integrity Online, a self-service tool that allows Customers to identify and resolve non-compliance issues. It explains how edit checks are used to continuously examine transactions to ensure high-quality compliance.


    Live Events     

  • Upcoming Live Event

    T&E segment overview

    01 March 2017

    This Live Event will walk you through Mastercard’s T&E product set and the benefits these products deliver to Corporates. We will cover Corporate Card, Central Travel Solution and our virtual card product In Control for Business Travel. At the end of this Live Event you will have an understanding of the European T&E market and the supporting product set.

    Live Events     

Business Insights

Business insights

To keep yourself up-to-date on what is going on in the card payments business, take a look at our seminars that are designed for all customers, both new and existing.

Bulletin Highlights

Bulletin highlights

Stay up-to-date with the main articles from MasterCard’s Global and European Operations Bulletins

Franchise And Regulatory

Franchise & regulatory

Compliance at all levels is rapidly becoming a business critical activity. Take a look at our seminars that will help you avoid issues and protect your business.

Products And Solutions

Products & solutions

Take a look at our seminars that address latest developments in consumer & commercial products. Don’t miss out on our seminars that cover MasterCard ‘s state-of-the-art technology solutions, such as chip & contactless and digital payments

Issuer Business

Issuer business

If you want to manage your issuing business more profitably, take a look at our seminars that cover the issuing side of card payments.

Acquirer Business

Acquirer business

If you want to grow your business without increasing your risk, take a look at our seminars that cover the acquiring side of card payments.

Implementation & Operations

Implementation & operations

Transactions don’t happen by magic. Take a look at our seminars and drill down to the level of knowledge that you need, in order to optimize your day-to-day operations

Customer Testing

Customer testing

Take a look at our seminars that explain how to go live with MasterCard and how to perform ongoing testing using the MasterCard Simulators



Choose the wrong chargeback reason code and you could lose a transaction dispute. Our seminars are designed to help you progress your knowledge in this highly specialized area.

Risk Management

Risk management

If you want to increase your business without increasing your fraud, take a look at our seminars and learn how to defend your business in today’s fast changing ecosystem.