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Global Education Conference: New York Apr-2013Rotating Images
 
 
 
General Sessions
ACTE’s General Sessions highlight inspiring and informative keynote speakers who will provide attendees with fresh perspectives.   Keynoters are highly regarded innovators and thought leaders, whose presentations will fuel energy and creativity.  You are sure to come away with renewed insight and new ideas to apply to your business strategies. 
 
Sunday, April 21 - 5:30pm
 
Insights from an Airport Chief Experience Officer (CeXO)
  
Anne Reinhardt-Lehmann
Senior Vice President, Passenger Experience Management
Fraport AG
One of the top trends for 2013 is a continued focus on the customer experience, a business commitment that global organizations are taking very seriously. In our own industry, there are clear and significant advantages for companies that focus on travelers’ experiences and their expectations for hi-touch, data-driven, mobile travel solutions. As Senior Vice President of Experience Management for Fraport, Anne Reinhardt-Lehmann is charged with anticipating travelers’ needs before they even know what they need. During this featured presentation, Anne will share specific examples of the work Fraport is doing based on passenger segmentation research that revealed new approaches to keep up with the demands of a personalized, traveler-centered future.

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Monday, April 22 - 9:00AM
 
Dr. Dambisa Moyo
International Economist & Bestselling Author
Winner Take All: A Global Economic Outlook
Named one of Time Magazine’s “100 Most Influential People in the World,” Dr. Dambisa Moyo is an international economist and bestselling author who comments on the macroeconomy and global affairs. As a contributing editor to CNBC, the business and finance news network, she brings a unique knowledge base on the political, economic, and financial workings of emerging economies, in particular the BRICs and the frontier economies in Asia, South America, Africa and the Middle East. Dr. Moyo's keynote presentation will examine the interplay between rapidly developing countries, international business, and the global economy. She is also bestselling author of Winner Take All, How the West Was Lost, and Dead Aid.

 
Monday, April 22 - 4:30pm
 

                                    
Gaston Legorburu
Worldwide Chief Creative Officer
SapientNitro
Connected Experiences: The Convergence of Digital & Physical
Recognized by Adweek 50 and TED as a game-changer who is modeling the agency of the future, SapientNitro’s Gaston Legorburu has constantly challenged companies and brands to find new ways to connect to their audiences. In a borderless world in which physical and virtual lines are blurring, successful business leadership requires a deep understanding of today’s connected consumer and the historical paradigm shift they're creating. Gaston’s keynote presentation will discuss how companies and consumers connect in an always-on, hyper-connected world. In the increasingly commoditized travel space, how can leaders exploit these new audience connection points to generate a Return on Experience?
 
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Tuesday, April 23 - 9:00am
 
Charles Duhigg
New York Times Reporter & Author, The Power of Habit
Why We Do What We Do
With eye-opening insight into the habits of individuals, corporations, and societies, Charles Duhigg will demonstrate how a simple habit loop—a cue, a routine, and reward—is the key to transforming behavior. Charles will use the psychology behind habit formation to reason why some corporate cultures attain higher compliance rates than others. His guidance will add a new tool to the travel manager's toolkit, providing attendees with tangible recommendations for communicating the right messages and packaging the right sets of products to yield greater contract compliance throughout the corporation.

 

Keynote Presentation & Interview
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Tuesday, April 23 - 3:30pm
 
Greg Lindsay
Author, Aerotropolis: The Way We’ll Live Next
Contributing Writer, Fast Company
The Future of Travel: Engineering Serendipity & Smart Working
Greg Lindsay - author of Aerotropolis: The Way We’ll Live Next and a contributing writer for Fast Company - writes frequently about the intersection of transportation, urbanization, and globalization. Greg will paint a picture of the Future of Travel based on his recent research, which focuses on Engineering Serendipity and Smart Working. For example, how will corporate travel patterns influence the future office and impact the use of videoconferencing (and other) technologies? How can companies better anticipate where travelers are traveling, and engineer serendipitous connections among and between stakeholders?

 
Featured Speaker
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