| CONFERENCE PROGRAM |
| Wednesday, August 21, 2019 | |||
 13:00 - 13:30 | Official Opening of the Conference Georgina Díaz Sánchez, Chair of the Board of Trustees, ICMIF/Americas and General Manager, Sociedad de Seguros de Vida del Magisterio Nacional (Costa Rica) Paul Hanna, Vice-Chair of the Board of Trustees, ICMIF/Americas and Executive Vice President, Member Relations, Governance and Corporate Services, The Co-operators (Canada) Hilde Vernaillen, Chair, ICMIF and Chair of the Management Committee, P&V (Belgium) Shaun Tarbuck, Chief Executive, ICMIF (UK) Alfredo González Moledo, Chairman, AACMS (Argentina) Alejandro Simón, President, ADIRA and CEO, Grupo Sancor Seguros (Argentina) Ariel Guarco, President, International Co-operative Alliance (ICA) Juan Alberto Pazo, Superintendent of Insurance, Superintendencia de Seguros de la Nación (Argentina) | ||
| 13:30 – 14:15 | Keynote Presentation: Imagining the Future Carlos Alejandro Belloni, Strategic Consultant in Digital Transformation The world is changing and it is doing so in a dramatic way and at increasing speed. Entire habits, behaviors, beliefs and paradigms are in a permanent state of transformation and change. What was previously unthinkable, today can be a reality. Ideas and concepts such as exponential technologies, the Fourth Industrial Revolution, the revolution of knowledge, platform economies, blockchain, artificial intelligence, genetics, and so many hundreds of other terms, try to capture and give meaning to these changes and profound transformations that we are living through daily. However, the "routinization" of these concepts makes us naturalize them without any thought, neither before nor after. We incorporate them into our daily lives without understanding how these concepts are changing the world in which we live, the way we do business, our society and even ourselves. Sponsored by the Argentinean Association of Cooperative and Mutual Insurers (AACMS) and the Association of Insurers of the Interior of the Argentine Republic (ADIRA) | ||
| 14:15 – 15:00 | Keynote Presentation: Co-operativism - a Key Actor in the Agenda 2030 Ariel Guarco, President, International Co-operative Alliance (ICA) There are more than 1.2 billion co-operators globally, which makes our movement one of the largest in the world. The International Co-operative Alliance (ICA) is an organization founded in 1895 and is the only one that has survived two world wars and is permanently heard in the United Nations. We are the business model best equipped to meet people's economic, social and cultural needs and aspirations. Because we do it in a democratic way, placing the human being at the center of the scene, with roots in our communities and always committed for peace. Due to our mission and our capacity for transformation in today's world, we are a key actor in meeting the UN’s Sustainable Development Goals (SDGs). | ||
| 15:00 – 15:30 | Coffee Break Sponsored by Seguros Bernardino Rivadavia | ||
| 15:30 – 17:00 | Re-Inventing the Role of Insurance for Tomorrow’s World In the eyes of global policymakers, there has been a growing recognition of insurance as a pivotal protection mechanism to promote financial stability, resilience and sustainable development. Insurers now have the potential to leverage technological change to shift their core approach from risk protection to risk prevention in order to further contribute to societal wellbeing and economic growth. In this session, we will discuss the future role of insurers in relation to environmental, social and economic challenges faced around the world and the leadership role that the cooperative and mutual sector should play. | ||
| | Panelists Hilde Vernaillen, Chair, ICMIF and Chair of the Management Committee, P&V (Belgium) Alejandro Simón, President, ADIRA and CEO, Grupo Sancor Seguros (Argentina) Juan Alberto Pazo, Superintendent of Insurance, Superintendencia de Seguros de la Nación (Argentina) Jorge Claude, Executive Vice-President, Chilean Insurance Association (Chile) | ||
| 18:30 – 19:30 | Young Leaders Welcome Reception Sponsored by Grupo Asegurador La Segunda | ||
| 19:30 – 22:00 | Welcome Reception Sponsored by the Argentinean Association of Cooperative and Mutual Insurers (AACMS) and the Association of Insurers of the Interior of the Argentine Republic (ADIRA) | ||
| Thursday, August 22, 2019 | |||
| 07:30 – 08:30 | Young Leaders Program: Roundtable Breakfast with ICMIF Member CEOs Sponsored by Seguros Bernardino Rivadavia | ||
| 09:00 – 10:00 | Keynote Presentation: Digitalization at a Belgian Cooperative Insurer Hilde Vernaillen, Chair, ICMIF and Chair of the Management Committee, P&V (Belgium) In her keynote presentation, Hilde Vernaillen will showcase Belgian cooperative insurer P&V’s journey to digitize their business and integrate digitalization and innovation into overall strategy whilst sustaining their cooperative values. | ||
| 10:00 – 11:00 | Member Case-Studies on Digital Transformation and Innovations Mariano Bravo, Product Owner Analytics & Coordinator of the Fraud Prevention Area, San Cristóbal Seguros (Argentina) Marc Deiter, Director of Say Insurance, Shelter Mutual Insurance Company (USA) Carlos De la Torre, Senior Director, Operations and Business Development, AM Best América Latina (Mexico) | ||
| 11:00 – 11:30 | Coffee Break Sponsored by Shelter Mutual Insurance Company | ||
| 11:30 – 12:30 | Annual General Meeting (AGM) and Update on ICMIF/Americas Activities and Achievements | ||
| 12:30 – 13:00 | Group Photo | ||
| 13:00 – 14:00 | LUNCH Sponsored by San Cristóbal Seguros | ||
| 14:00 – 15:30 | New Product Design and Innovation in Underwriting Practices In this session, we will look at innovation in terms of product design, new underwriting practices and collaboration in emerging ecosystems. You will hear case studies on new product development of effective insurance solutions by ICMIF members to address unmet insurance needs within their communities, ranging from inclusive insurance solutions to protect low income and underserved populations, to customized and non-traditional insurance products that satisfy customer needs in the fast-changing digital economy. | ||
| | Member Case-Studies Lisa Guglietti, Executive Vice-President, Chief Operating Officer, P&C Manufacturing, The Co-operators (Canada) Juan Lugo Meléndez, Executive President, Cooperativa de Seguros Múltiples (Puerto Rico) Matias Retzlaff, Software Engineering and Innovation Area Collaborator, Grupo Asegurador La Segunda (Argentina) | ||
| 15:30 – 16:00 | Coffee Break Sponsored by The Co-operators | ||
| 16:00 – 17:30 | Creating a Culture that Fosters Innovation and Embraces Change Innovation does not simply mean adopting a new idea, new technology or new product. Building an innovative culture is key to ensuring the organizational agility needed to respond efficiently to change and seize new business opportunities in today’s complex world. In this session, we will consider the cultural aspects of innovation and hear how ICMIF members are adapting their organizational capabilities and processes in order to create a culture that embraces and enables innovation. | ||
| | Member Case-Studies Helton Freitas, CEO, Seguros Unimed (Brazil) Martín Pineda, General Manager, Panal Seguros (Paraguay) María Belén Gómez, Coordinator of U-RUS and Institutional Management of the Board of Directors, Río Uruguay Seguros (Argentina) Andrés Fiorotto, Coordinator of Digital Transformation, Río Uruguay Seguros (Argentina) | ||
| Friday, August 23, 2019 | |||
| 09:00 - 09:30 | The Regulator's View on the Role of the Insurance Market: Regulation and Trends Juan Alberto Pazo, Superintendent of Insurance, Superintendencia de Seguros de la Nación (Argentina) Management focus: to position insurance as fundamental in the country's financial development, ensuring solvency and market stability; combined with the application of international best-practices, for a path of integration and transparency. Insurance as an institutional investor par excellence, has a key role as a fundamental player in the nation's financial system and an investor in long-term infrastructure. The Regulator, as facilitator of new business development in the insurance industry, works to reaffirm and strengthen the creation of a prevention culture, which establishes the importance of insurance. | ||
| 09:30 – 11:00 | Interactive CEO Panel In this session, a panel of CEOs and senior leaders from ICMIF members will explore the key issues, opportunities and challenges facing cooperative and mutual insurance organizations. Topics that will be covered include innovation and strategy, partnerships and collaboration opportunities, corporate governance, and leveraging cooperative ownership for new business growth. This session will include an opportunity for delegates to pose questions to the panel. | ||
| | Panelists Rosana Ibarrart, General Manager, Seguros Bernardino Rivadavia (Argentina) Ruth Soto, General Manager, Cooperativa Nacional De Seguros (Dominican Republic) Liliana Cardozo de Cano, General Manager, Aseguradora Tajy (Paraguay) Andrés Elola, General Manager, Surco Seguros Uruguayos Cooperativos (Uruguay) Shaun Tarbuck, Chief Executive, ICMIF (UK) | ||
| 11:00 – 11:30 | Coffee Break Sponsored by American Agricultural Insurance Company | ||
| 11:30 – 13:00 | Breakout Workshops This interactive session of breakout discussions and workshops will provide an opportunity to delve deeper into previous conference topics and for participants to input and share knowledge and experience on some of the strategic issues and common challenges facing cooperative and mutual insurers in the Americas. Delegates will be invited to suggest breakout topics in advance of the Conference, which may include: digital innovation and cultural transformation; innovative product design and new business models; organizational development; embedding CSR and sustainability; attracting and engaging millennial employees; collaboration opportunities between ICMIF/Americas members; and regulatory issues and governance. | ||
| 13:00 – 13:15 | Conference Conclusions Georgina Díaz Sánchez, Chair of the Board of Trustees, ICMIF/Americas and General Manager, Sociedad de Seguros de Vida del Magisterio Nacional (Costa Rica) | ||
| 13:15 – 14:30 | LUNCH Sponsored by Grupo Sancor Seguros | ||
| 19:30 – 00:00 | Host Farewell Dinner and Show Sponsored by the Argentinean Association of Cooperative and Mutual Insurers (AACMS) and the Association of Insurers of the Interior of the Argentine Republic (ADIRA) | ||
| | Interactive Electronic Voting System and Keypads sponsored by Cooperativa de Seguros Múltiples de Puerto Rico Conference Portfolio Tote Bags sponsored by Triunfo Seguros | ||
