CONCURRENT SESSION SUMMARIES
On Monday 3 June 2019 there will be an opportunity to attend concurrent sessions within the following four streams:
CONFERENCE THEME
SUSTAINABILITY & RESILIENCE I FM ARTIFICIAL INTELLIGENCE & TECHNOLOGY
DIVERSITY & INCLUSION I WORKPLACE & WELLNESS
SECTOR STREAMS
STRATA & RESIDENTIAL I EDUCATION I GOVERNMENT
Listed below are the abstracts summaries of the concurrent sessions, in order of their presentation time at Ideaction.2019.
CONCURRENT SESSION ONE
THEME: FM ARTIFICIAL INTELLIGENCE & TECHNOLOGY
10.55am - 11.35am, Monday 3 June 2019 (40 minutes)
PRESENTATION TITLE: How to Effectively Create Value from Big Data and Maximise
Facility Management Operations
AUTHOR: Emma
Hendry, CEO, Hendry
ABSTRACT: Facility Managers today need to centralise their asset data, enabling versatile application and emphasizing the increase in efficiency & cost reduction on an operational level, creating benefit in determining data quality and relevance. Big data benefits the entire stakeholder ecosystem, understanding the data requirments of each party will efficient and effective performance and operations.
BIOGRAPHY: Emma Hendry, Hendry CEO is an experienced executive driven by a goal to create safe and sustainable communities. Emma is driven by innovation and finding ‘better, smarter ways’. Under her leadership Hendry continues to lead the built-form advisory industry with innovative solutions and new technology. Championing collaborative, solution-driven operations has led Emma to implement award winning projects and partnerships that have developed industry first solutions to the built-environment.
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THEME:
SUSTAINABILITY
& RESILIENCE
10.55am - 11.35am, Monday 3 June 2019 (40 minutes)
PRESENTATION TITLE:
The Pathway to a Sustainable Energy Future: How to Drive
Your Energy Management Strategy Using Data Science and Analytics
AUTHOR:
Megan
Houghton, Executive General Manager, Energy Solutions, ERM Power
ABSTRACT: Explore how employing data science and analytics can help to create robust successful energy management plans for your organisation to achieve commercial outcomes and sustainability targets.
BIOGRAPHY: Megan is EGM of ERM Energy Solutions, helping businesses take smarter energy action.
Megan is a member of Chief Executive Women and a former Telstra Queensland Business Woman of the Year and named as an AFR 100 Women of Influence.
Prior to ERM Power, Megan was Director-General for the Queensland Department of Tourism, Major Events, Small Business and Commonwealth Games.
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THEME:
DIVERSITY
& INCLUSION
10.55am - 11.35am, Monday 3 June 2019 (40 minutes)
PRESENTATION TITLE:
Inclusive Emergency Management: Is it Possible?
AUTHOR:
Lyndall Bruce, Director, Bruce Consulting
CO-AUTHOR: Elizabeth Shoesmith, The Inclusive Foundation
ABSTRACT: It’s a wonderful thought that the world could be a place where everyone is included. This movement of change towards Inclusiveness can be developed through organisations, businesses. It’s a place where all leaders should strive to encourage an inclusive team and every individual ensures all people are valued and included.
BIOGRAPHY: Lyndall specialises in working with high profile crowded places and has 25 years of experience in the Risk arena specifically in Emergency Management. Lyndall is the Founder and CEO of The Riskworks Group and is particularly well known for her work with major venues and events. Lyndall is a motivated and adaptable risk management professional who analyses clients’ needs and provides site specific, effective, all-encompassing solutions.
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SECTOR: EDUCATION
10.55am - 11.35am, Monday 3 June 2019 (40 minutes)
PRESENTATION TITLE:
An
Intelligent Decision Support System for Facilities Management at The University
of Melbourne
AUTHOR: Jade Germantis, Program Manager Spatial Analytics, The University of Melbourne
CO-AUTHOR: Jon Peacock Director, Space Management, The University of Melbourne
ABSTRACT: A collaborative partnership combining stakeholders from university operations and researchers have provided a new spatial analytics ecosystem viewing lens and greater insights into the facilities and services that lead to better and cost-effective management.
BIOGRAPHY:
Jade Germantis leads the Spatial Analytics portfolio at The
University of Melbourne with a focus on dynamic spatial data to support
decision making informing the optimisation of the university’s portfolio of
space.
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SECTOR: GOVERNMENT
10.55am - 11.35am, Monday 3 June 2019 (40 minutes)
PRESENTATION TITLE:
Taking a
Large Complex Network of Public Services and Providing a Better Customer Experience
AUTHOR:
Steve
Taylor, Executive Chairman & CEO, GJK Facility Services
ABSTRACT: An innovative approach to managing and delivering facility services to a complex infrastructure network of operations at Yarra Trams. With greater focus than ever on the “customer experience “, emphasis is placed on how to raise service standards and response times with the support of real time technology information.
BIOGRAPHY: Steve Taylor is an internationally experienced business leader over 30 years in the field of engineering, property and facility management and operational services. He has worked in the UK, Asia and Australia across both the private and public sector. He has a broad range of experience from executive level through to growing businesses in facilities management.
As Manager of Passenger Experience Delivery for Yarra Trams, Nicholas McVey oversees the day-to-day delivery of the end-to-end passenger journey.
Over the past two years his team has achieved major uplifts in passenger experience scores, with Yarra Trams currently experiencing the highest customer satisfaction results in its history.
THEME: FM ARTIFICIAL INTELLIGENCE & TECHNOLOGY
11.35am - 11.55am, Monday 3 June 2019 (20 minutes)
PRESENTATION TITLE:
Big
Data, One Byte at a Time
AUTHOR: Con
Bafitis, IoT Information Leader, A.G. Coombs Group Pty Ltd
CO-AUTHOR: Andrew Smith, Leader - Building Technologies, A.G. Coombs Advisory Pty Ltd
ABSTRACT: The future is here. Data, its ownership and application will significantly change the landscape of the facility management industry. This presentation provides a valuable framework for thinking about this new environment, and making the best decisions in a fast-changing world - Big data, in byte size pieces.
BIOGRAPHY: Con Bafitis has over 30 years’ experience in building services and Facility Management underpinned by the application of Analytic based solutions. He provides leadership for the integration of asset maintenance systems with CMMS, BIM and building automation systems supporting ISO 55001, asset lifecycle improvement and energy reduction.
Andrew Smith is an Automation Specialist Engineer with 30 years experience in commercial and industrial automation and controls. His extensive experience with outcome based digital building controls and knowledge of building systems operation and maintenance provides a strong platform for digitising building systems and their operation, management and maintenance.
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THEME:
SUSTAINABILITY
& RESILIENCE
11.35am - 11.55am, Monday 3 June 2019 (20 minutes)
PRESENTATION TITLE:
Roadmap
to Achieving a Successful Waste Rating
AUTHOR: Ben Veale, Partner & Head of Facilities Management, Knight Frank Australia
ABSTRACT: Waste management has become a major focus within the industry and Australia. Strict guidelines on the acceptance of recycling and the management of waste, has seen a major shift for commercial buildings. Collaboration and education are only the start to achieve a successful rating, find out how you can succeed?
BIOGRAPHY:
Ben is a Partner and Head of Facilities Management nationally for Knight
Frank Australia overseeing the delivery of FM services to institutional and
private investors across office, industrial and retail properties. An
experienced property professional with a career spanning operational and
executive level roles, Ben has a proven track record managing large teams,
improving performance and driving innovation.
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THEME:
DIVERSITY
& INCLUSION
11.35am - 11.55am, Monday 3 June 2019 (20 minutes)
PRESENTATION TITLE:
How to Engage the Next Generation & Be Future Ready!
AUTHOR:
Yvet Brummelhuis, Owner, The World
of YES
ABSTRACT:As millennials and FM graduates, we will share our experiences within the FM field. More specifically, we will show you how you will be able to attract and retain The Next Generation talents within your organization, and how you can contribute to making FM a career of choice in Australia and all over the world. We'd love you to join us in a discussion on how to not only develop your own organization, but the profession as a whole.
BIOGRAPHY: Yvet is the owner of The World of YES, a Dutch organization that provides international development programs for mainly young facility professionals. Being an FM graduate herself, her goal is to engage as many (young) people to FM as possible, in order to share her passion with others as well.
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SECTOR: RESIDENTIAL & STRATA
11.35am - 12.15pm, Monday 3 June 2019 (40 minutes)
PRESENTATION TITLE:
Non-Compliant Combustible Façade Cladding- Preventing
the Next Grenfell and Lacross
AUTHOR:
Vyt
Garnys, Managing Director and Principal Consultant, CETEC
ABSTRACT:The dangers of combustible cladding has been an important discussion throughout the built environment industry. CETEC, the first commercial organization to be recommended by the Insurance Council of Australia to accurately classify the different categories of combustible cladding, will share its learnings and educate FM’s on their role and responsibilities.
BIOGRAPHY: Dr Vyt Garnys, the founder of CETEC, has over thirty years’ consulting experience in OH&S and environmental risk assessments. Vyt is experienced in developing Australian Standards and guidelines (NHMRC, GBCA, EnHealth, NABERS), including developing the Insurance Council of Australia’s combustible cladding classification protocol and testing requirements.
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SECTOR: GOVERNMENT
11.35am - 12.15pm, Monday 3 June 2019 (40 minutes)
PRESENTATION TITLE:
Moving Towards More Socially Responsible FM
AUTHOR:
Joanne
Teagle, Partner, Construction & Major Projects Group, Clayton Utz
CO-AUTHOR:
Bree O'Connell, Senior Associate, Clayton Utz
ABSTRACT: Governments are increasing their focus on the corporate social responsibility of their suppliers to assist their achievement of Government social objectives. We look at the challenges facing Government and FM providers in meeting the requirements of Government corporate social responsibility policies.
BIOGRAPHY:
Jo Teagle was promoted this year to Partner in the Construction & Major Projects Group of Clayton Utz. Jo has significant expertise in facilities management, property management and government procurement contracting. Jo has advised and drafted contracts regarding the social housing, energy, government commercial, education, telecommunications and defence FM sectors.
Bree O'Connell is currently a Senior Associate in the Construction & Major Projects Group of Clayton Utz. Bree has extensive experience advising clients on facilities management and maintenance delivery models, performance management frameworks, procurement and contract administration in the social housing, government and energy sectors.
THEME: FM ARTIFICIAL INTELLIGENCE & TECHNOLOGY
11.55am - 12.15pm, Monday 3 June 2019 (20 minutes)
PRESENTATION TITLE:
Life-size
MR-AR-VR Design Experience: Optimising and Validating Unbuilt Environments
AUTHOR: Geoff
Parnell, CEO, Critical Room Solutions
CO-AUTHOR: Lena Kimenkowski, CADwalk Global
ABSTRACT: Facility managers need to be involved early in the development of new facilities including input to space usage, equipment layout efficiency and operational activities. The session will outline how multidimensional technology will assist them in their roles and provide a better outcome for the users of the facility.
BIOGRAPHY: Geoff has extensive experience in Facilities Management in operational and senior executive roles across a wide range of sectors at strategic, tactical and operational levels. He has also worked in the architectural sector leading a team involved in the strategic aspect of new building construction including development of design briefs, concept plans and undertaking feasibility studies. He is a past National Chair and a life member of FMA.
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THEME:
SUSTAINABILITY
& RESILIENCE
11.55am - 12.15pm, Monday 3 June 2019 (20 minutes)
PRESENTATION TITLE:
Weatherproofing your FM: Rain, Hail or Shine, How to Future Proof Your FM
AUTHOR:
Rogier
Roelvink, Associate Director, Turner & Townsend
ABSTRACT: Technology and the unknown aspects of change make predicting the future impossible. How can a FM team built resilience so as not to be overwhelmed by change and the advancement of technology? Pick up some hints, tips and strategies that can be implemented now to help build resilience.
BIOGRAPHY:Rogier has 18 years’ experience in strategic Facilities Management advisory. Rogier has a wealth of experience in providing advice, conducting service reviews and authoring numerous service specifications. Rogier is the chair of the DT&I portfolio group and the co-chair of the Marketing and Membership Portfolio Group.
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THEME:
DIVERSITY
& INCLUSION
11.55am - 12.15pm, Monday 3 June 2019 (20 minutes)
PRESENTATION TITLE:
Working with Aboriginal and Torres Strait Island business
and communities
AUTHOR:
Sean
Armistead, General Manager Indigenous & Community Engagement, Sodexo Australia
of YES
ABSTRACT:The FM industry has a unique opportunity to contribute to the economic and social equality of Aboriginal and Torres Strait Islander Australians and leverage engagement participation of communities at all levels, creating opportunities through job training, employment and procurement. The sector can and must be a leader, providing best practice models for real economic and knowledge transfer.
BIOGRAPHY: Sean Armistead is an accomplished Indigenous executive with experience in strategy and innovation across corporate, government and Indigenous community sectors. His journey includes working with many of the top brands within Australia, Department of Foreign Affairs & Trade, CareerTrackers, Hewlett Packard (Asia Pacific), KPMG, Crown Resorts, and Sodexo, managing successful Indigenous Programs for corporate Australia. He has developed and implemented RAPS (Reconciliation Action Plans) including achieving RAP ‘Elevate’ status and oversaw the hiring of more than 500 Indigenous employees.
THEME: FM ARTIFICIAL INTELLIGENCE & TECHNOLOGY
12.15pm - 12.35pm, Monday 3 June 2019 (20 minutes)
PRESENTATION TITLE:
From Accelerating
Digital Disruption and Adoption of Proptech, to Changing Expectations of the Workplace
AUTHOR: Walter
Rafin, Head of Solutions Development, Australasia & Pacific, JLL
ABSTRACT: What does FM need to think about in 2019 and beyond? From accelerating digital disruption and adoption of proptech, to changing expectations of the workplace, the scope of responsibilities for the FM industry continues to evolve rapidly. Many of the new expectations of FM will require a broader awareness of and ability to address issues affecting the broader enterprise.
JLL’s annual top 10 trends publication explores the major trends impacting corporate real estate in 2019 and provides a guide to where players across the real estate life cycle can focus. The trends will impact facilities management operations, and also reflect broader concerns of end users, highlighting areas where FM could play a bigger role.
The trends that we have identified span digital, innovation (collaborative ecosystems), leadership and management (intelligent enterprise, responsible leadership and the inclusive workplace); experience (human performance), and portfolio and location strategy (urban futures, flex).
Join us for a discussion of the key trends driving Corporate real estate, FM, and across the enterprise in 2019.
BIOGRAPHY: Walter joined JLL in late 2015 as Head of Solutions Development Australasia & Pacific, where he is responsible for the continued growth of the business and retention of existing clients. Prior to this role, Walter was GM Business Development ANZ for Cushman & Wakefield (DTZ).
Walter brings in excess of 30 years' experience in Facilities Management occupying senior national roles in Local Govt as Parramatta Council’s Facilities & Assets Manager, Aged Care as Anglican Retirement Villages’ National Facilities Manager, Aviation as Sydney Airports Corporation Limited’s (SACL) Facilities & Assets Manager & various other Commercial, Retail, Property Management & private sector services industries. In these roles, Walter has managed significant asset portfolios ranging from $1.5B - $4.5B, including SACL where he was responsible for 4 airports. Originally from a HVAC | mechanical background, Walter is a regular speaker on Facilities Management.
Prior to Cushman & Wakefield, Walter was GM Business Development for the Hirotec Group where his objective was to create growth throughout Australia via strategic relationship development whilst ensuring retention through renewal negotiations.
Walter is a current Board Director of the Facilities Management Association (FMA) of Australia.
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THEME:
SUSTAINABILITY
& RESILIENCE
12.15pm - 12.55pm, Monday 3 June 2019 (40 minutes)
PRESENTATION TITLE:
National
Police Alarm Activation Response Guidelines
AUTHOR:
John
Gellel, General Manager & Director, Kastle Systems Australia
ABSTRACT: The National Emergency Communications Working Group have released a National Police Alarm Activation Response Guideline to align police classification, requirements and response to alarms and alarm activations. This presentation will discuss objectives to the guideline and what this means for Facility Managers, to ensure their building is compliant.
BIOGRAPHY: John Gellel is the General Manager of Kastle Systems and has over 20 years’ experience in electronic security. John also has an active role in the Australian Security Industry Association (ASIAL), holding a Board of Director role from 2014 to 2016, and has served as ASIAL’s Vice-President since 2017.
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THEME:
DIVERSITY
& INCLUSION
12.15pm - 12.35pm, Monday 3 June 2019 (20 minutes)
PRESENTATION TITLE:
Facilities Management and Diversity: Current State, Challenges
and the Way Forward
AUTHOR:
Laura
Garvey, Account Manager, Optus, BGIS Pty Ltd
CO-AUTHOR: Elizabeth Shoesmith, The Inclusive Foundation
ABSTRACT: Facilities Management has historically not been a highly inclusive industry to those from genders and backgrounds differing from the archetype. Much has changed over the past decade, but even more change is required to complete the transformation to a fully inclusive industry. What are the next steps from current state?
BIOGRAPHY: Laura has worked in the Facilities Management industry for 14 years, currently working for BGIS as Account Manager for one of their largest clients. In 2017 she was finalist for FMA Young Achiever of the Year and in 2018 mentored at the CoreNet Hackathon to solve a common industry challenge.
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SECTOR: RESIDENTIAL & STRATA
12.15pm - 12.35pm, Monday 3 June 2019 (20 minutes)
PRESENTATION TITLE:
Energy and Water Efficiency Ratings for Apartment Buildings
AUTHOR:
Supratik
Ghosh, Project Lead - NABERS for Apartment Buildings, NABERS
ABSTRACT: The residential strata sector is responsible for a sizable portion of the energy and water use of the built environment, making it an important target for efficiency measures. NABERS for Apartment Buildings rates the energy and water efficiency of the apartment building’s common property on a 6-star rating scale.
BIOGRAPHY: Supra has been at NABERS since 2016. As a technical officer, he has worked in developing the NABERS for Hospitals tool and more recently, the NABERS for Apartment Buildings tool, which he currently manages. Supra has a background in mechanical engineering and energy systems. He is working towards a career in sustainability in the built environment.
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SECTOR: GOVERNMENT
12.15pm - 12.55pm, Monday 3 June 2019 (40 minutes)
PRESENTATION TITLE:
Managing
Mould: Independent Advice
AUTHOR:
Jason
Green, Principal Consultant, Occupational Hygiene, Greencap
ABSTRACT: This presentation will provide a brief introduction on mould ecology, health and economic risks, damage to building materials, maintenance and asset protection, what should a mould investigation do and the importance of training. Independent assessment and remediation advice can be critical in achieving successful outcomes related to mould issues.
BIOGRAPHY: Jason has over 25 years’ experience in the fields of occupational hygiene. Jason has extensive experience in the investigation of water damaged buildings for biological hazards such as mould and bacteria including remediation experience relating to the rectification of mould impacted buildings. Jason is a Certified Occupational Hygienist with the AIOH.
THEME: FM ARTIFICIAL INTELLIGENCE & TECHNOLOGY
12.35pm - 12.55pm, Monday 3 June 2019 (20 minutes)
PRESENTATION TITLE: Smart Buildings Today
AUTHOR:
Robert Colla,
Business Development for Internet of Things, Telstra Corporation
ABSTRACT:
The Internet of Things (IoT) is accelerating the
digital transformation of buildings providing exciting opportunities to impact
and personalise the user experience of physical spaces.
BIOGRAPHY:
Rob loves to challenge
organisations to reach their potential or disrupt their industry by
transforming the way they do business.
A technology expert with more
than 20 years’ experience in consulting and pre-sales engineering, Rob has
worked with start-ups and advised reputable national and multinational
corporations.
He has facilitated design
thinking programs solving tough business challenges across telecommunications,
cloud, mobile and Internet of Things solutions.
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THEME:
DIVERSITY
& INCLUSION
12.35pm - 12.55pm, Monday 3 June 2019 (20 minutes)
PRESENTATION TITLE:
Changing
the Face of Facilities Management
AUTHOR:
Tonya
Scibilia, Human Resources Director, Energy and Resources, Sodexo Australia
ABSTRACT: Facilities management has long been a male-dominated career field. In fact, it may be even more lopsided than many other male-dominated fields. Men outnumber women in leadership roles by nine to one, according to a recent survey from the College and University Professional Association for Human Resources. Diversity and gender balance in particular is especially important in facilities management because it’s a field that is, at its core, about people.
BIOGRAPHY: Tonya Scibilia is an energetic and commercial leader, with over 20 years' experience in all disciplines of HR across diverse industries including energy, government, retail and telecommunication in Australia and overseas.
She is passionate about leading change in organisations, demonstrated through her leadership in people strategy and implementation. She enthusiastically shares her knowledge and experience with others, including mentoring leaders in the not-for-profit and small business space.
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SECTOR: RESIDENTIAL & STRATA
12.35pm - 12.55pm, Monday 3 June 2019 (20 minutes)
PRESENTATION TITLE:
Short-term
Stays: Latest Trends and Tips for Australia
AUTHOR:
Reuben
Schwarz,Chief Operating Officer, BnbGuard
ABSTRACT: The residential strata sector is responsible for a sizable portion of the energy and water use of the built environment, making it an important target for efficiency measures. NABERS for Apartment Buildings rates the energy and water efficiency of the apartment building’s common property on a 6-star rating scale.
BIOGRAPHY: Supra has been at NABERS since 2016. As a technical officer, he has worked in developing the NABERS for Hospitals tool and more recently, the NABERS for Apartment Buildings tool, which he currently manages. Supra has a background in mechanical engineering and energy systems. He is working towards a career in sustainability in the built environment.
CONCURRENT SESSION TWO
THEME: FM ARTIFICIAL INTELLIGENCE & TECHNOLOGY
1.55pm - 2.35pm, Monday 3 June 2019 (40 minutes)
PRESENTATION TITLE:
Virtual Building Quality System: A Key BIM to FM
Industry Initiative
AUTHOR: Carl
Agar, Senior Consultant - Assets & Facilities, A.G. Coombs Advisory
ABSTRACT: The Virtual Building Quality System facilitates transfer of valuable information from digital construction processes to building owners and facility managers. Developed with significant assistance from the Victorian Government’s Future Industries Sector Growth Program the system is based on an open syntax standard that will be freely available to the market.
BIOGRAPHY: Carl Agar is a senior consultant with A.G. Coombs Advisory, responsible for advice to clients on a range of facilities management related areas including the adoption of leading edge technologies to optimise building operation and maintenance. Since 2008 Carl has been a leading advocate of Building Information Modelling in Australia.
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THEME:
SUSTAINABILITY
& RESILIENCE
1.55pm - 2.35pm, Monday 3 June 2019 (40 minutes)
PRESENTATION TITLE:
Carbon
Neutrality: The Next Wave for Sustainable Real Estate
AUTHOR:
Matt
Clifford, Head of Energy and Sustainability Services, JLL
ABSTRACT: The concept of carbon neutrality has been around for a long time, though suddenly it’s back in vogue, with leading organisations racing to achieve their carbon neutrality goals as quickly as possible. Learn the latest trends, challenges, and solutions from industry leaders on this important topic.
BIOGRAPHY:Matt Clifford is the Head of Energy and Sustainability Services for JLL in Asia Pacific. His role focuses on helping clients achieve their sustainability ambitions, across the fields of energy efficiency, carbon reduction, renewable energy, smart buildings, and sustainability.
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THEME:
WORKPLACE & WELLNESS
1.55pm - 2.35pm, Monday 3 June 2019 (40 minutes)
PRESENTATION TITLE:
You’ve done energy efficiency – now what comes next?
AUTHOR:
Bradley Anderson, Program Manager – Energy Management Services, Office
of Environment and Heritage
ABSTRACT:
NSW Government programs have been helping to reduce energy costs and
make your buildings cheaper to operate for many years but was this always what
you, our customers, really wanted?
With our new focus on net zero emissions and energy management, what was
previously seen as secondary benefits are now coming to the fore and we are
working with our customers to deliver improvements to comfort, health and
productivity.
BIOGRAPHY:
Bradley has over 10 years’
experience in senior roles in the energy and sustainability sector which
provides a strong background to provide advice from industry’s perspective. He
is currently a Program Manager with the Office of Environment and Heritage,
responsible for a large energy management program that delivers great results
for NSW businesses. Bradley is exposed to a broad range of stakeholders with
diverse goals and expectations and has facilitated the strategic collaboration
necessary to satisfy the needs of all parties. Through these networks and
partnerships, Bradley is passionate about accelerating the transition to our
clean energy future.
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SECTOR: RESIDENTIAL & STRATA
1.55pm - 2.35pm, Monday 3 June 2019 (40 minutes)
PRESENTATION TITLE:
Building Managers: Leading the Charge on Sustainable Apartment
Buildings and Communities
AUTHOR:
Melinda
Dewsnap, Sustainability Engagement Manager, Residential, City of Sydney
ABSTRACT:Apartment buildings are amongst the largest and fastest growing segments of the property sector and are increasingly at the core of communities in our cities. Due to the complex decision making, lack of monitoring and understanding of building performance there is significant opportunity in this market for improved environmental outcomes and cost savings. The launch of the new NABERS (National Australian Built Environment Rating System) tool for apartment buildings in 2018 will provide an indication of environmental performance and running costs of apartment buildings. This is opening up a new market for Building Managers to track and compare building performance and also be recognised for the work they are leading. Research shows increasing consumer demand for building performance information. This will drive significant uplift in environmental performance, as has been seen in the commercial market where this rating is now mandatory.
BIOGRAPHY: Melinda is responsible for the delivery of the City of Sydney's Residential Apartments Sustainability Plan. The City is working accross government, with industry and strata community organisations to drive sustainability improvements in this sector; to create more efficient buildings powered by renewable energy and support resilient communities into the future.
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SECTOR: GOVERNMENT
1.55pm - 2.15pm, Monday 3 June 2019 (20 minutes)
PRESENTATION TITLE:
Indigenous Procurement
AUTHOR:
Greg Welsh, Director Winya Indigenous Furniture
ABSTRACT: The Indigenous Procurement Policy instated in 2015, required that government organisations provide 3% of their business opportunities to genuine Indigenous owned companies. The initial concern with this was that other companies would try to gain business and profits through employing Indigenous Australians to 'black clad' their previously well-established non-Indigenous businesses.
BIOGRAPHY:
Greg Welsh has worked as CEO and in senior management roles in
Sebel Furniture, Corporate Express (now Staples/Winc), Lomb Scientific,
Childflight and started his career as an Airtraffic Controller. Greg is
currently a Director of Winya Indigenous Furniture.
In 2018 Greg became the first Australian and one of only ten
people globally to be Awarded for Leadership in the United Nations Sustainable Development Goals, particularly for work
in Indigenous Empowerment through Winya.
Winya won the Chartered Institute of Procurement (CIPS) award
for Best Contribution to CSR and was the overall winner of the CIPS Austral-Asian awards in 2018 and
the City of Sydney and other awards for Sustainability and CSR.
Greg has used this background to gain strong support from the Furniture
Industry for Winya’s manufacturing model, to achieve genuine long-term
Indigenous employment in the Australian Office Furniture Industry.
Greg is not an Indigenous man. But like many Australians, Greg has
a grandfather who the family believe was Indigenous (a Kamilaroi man), however
the records are imprecise as people deliberately hid their Indigenous
backgrounds at that time in our history.
Greg has an MBA from the AGSM and is a Justice of the Peace
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SECTOR: GOVERNMENT
2.15pm - 2.35pm, Monday 3 June 2019 (20 minutes)
PRESENTATION TITLE: Developing a BIM Strategy for Existing Assets
AUTHOR: Dominik Holzer, Owner, AEC Connect
ABSTRACT: This session outlines how to develop a strategy for using BIM and Digital Engineering for the operational phases of existing assets. The presenter offers a concise strategy for the continuous application of BIM and Digital Engineering in support of FM on vertical, as well as linear infrastructure projects.
BIOGRAPHY: Dr Dominik Holzer is Senior Lecturer at the University of Melbourne and owner of AEC Connect. Dr Holzer assisted Standards Australia with the generation of Australian BIM Standards and chaired the 'BIM Steering Group' of the Australian Institute of Architects. He previously authored the BIM column in the FM Magazine.
THEME: FM ARTIFICIAL INTELLIGENCE & TECHNOLOGY
2.35pm - 3.15pm, Monday 3 June 2019 (40 minutes)
PRESENTATION TITLE:
The ROI of Data Ownership: Use It or Lose It
AUTHOR:
Deb Noller, CEO, Switch Automation
ABSTRACT: Effective data management empowers facility managers to get actionable insights into building performance and improve their bottom line.
Learn why it’s important to take ownership of your data, how and where to store it so key stakeholders have access, and how to build the right internal team for success.
BIOGRAPHY: Deb Noller is the dynamic CEO and co-founder of Switch Automation, a smart building software company specialising in building performance optimisation. With 20+ years of experience in real estate, technology and sustainability, she is passionate about helping enterprises leverage next-generation facilities management technology to execute more efficient business operations.
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THEME:
SUSTAINABILITY
& RESILIENCE
2.35pm - 2.55pm, Monday 3 June 2019 (20 minutes)
PRESENTATION TITLE:
Innovation Opportunities for Fire & Life Safety in the IoT Age
AUTHOR:
Corey Gray, CEO and Global Smart City/IoT Lead, LVX Global
CO-AUTHOR: Nathan Brown, Director, Meptek & BCA Engineers
ABSTRACT: With IoT growing at such an astonishing pace, and fire, life safety and anti-terrorism engineering more in the spotlight than ever, how do the two come together to make a safer, more efficient and more accountable environment for built assets?
BIOGRAPHY:Corey Gray has 26 years' experience in technology, illumination and life safety engineering and is Global Smart City/IoT Lead of LVX Global. Corey is globally engaged in the development and delivering commercial, risk and technology-based solutions for our biggest building design and management challenges including sustainability and life safety.
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THEME:
WORKPLACE & WELLNESS
2.35pm - 2.55pm, Monday 3 June 2019 (20 minutes)
PRESENTATION TITLE: Protection
of People Completing High-Risk Tasks Whilst Working at Height
AUTHOR: Barry Johnson, CEO, RISsafety
CO-AUTHOR: Mitch McPherson, Founder, SPEAK UP! Stay ChatTY
ABSTRACT:
Owners,
organisations, managers and workers all have obligations to provide safe
workplaces and to ensure that tasks are completed in a safe manner at all
times. As the number of people completing tasks in the high-risk
environment of Working at Heights every day increases due to more and more
equipment requiring servicing being installed in these locations on buildings,
the risk of incidents and breaches of safety policies and procedures also increases.
This
information session will provide a base level information of the obligations on
PCBU’s (Persons Conducting a Business Undertaking) for all employees and
contractors working at heights, of some of the risks they may be exposed to,
and provide examples of practical steps PCBU’s can tale to reduce the risk of a
safety incident at their facility. You will also gain an understanding of
what to ask for of an external party that may be engaged to provide advice
regarding working at heights equipment and services.
BIOGRAPHY:
Barry
Johnson is currently the CEO of the
RISsafety Group which is Australia’s largest manufacturer and installer of
height safety and access systems, and provider of height services across
Australia and New Zealand.
Barry
has held Senior Management and Finance positions in multinational and
Australian organisations including: ThermoFisher Scientific, Illinois Tool
Works, Ramset, Charles Parsons, and Tip Top Bakeries, spanning over three
decades.
Barry
has spent his career working in a variety of company structures including
Family-owned, Australian and US listed corporate (Fortune 200), and Private
Equity backed organisations. He
has extensive experience across multiple industries including: importing and
distribution, transportation, and equipment installation and other specialty
services to the construction and facilities management sectors.
Barry
has extensive experience in mergers and acquisitions, and in particular in
repositioning or integrating them to maximise shareholder value though focusing
on delivering high levels of customer satisfaction.
Barry
is degree qualified in Accounting and Marketing and has lectured in business
studies at TAFE.He is a Graduate of the
Australian Institute of Company Directors, an Associate Fellow of the
Australian Institute of Management, a Fellow of the Institute of Public
Accountants, and is a Justice of the Peace.
With thanks so our Platinum Sponsor
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SECTOR: RESIDENTIAL & STRATA
2.35pm - 2.55pm, Monday 3 June 2019 (20 minutes)
PRESENTATION TITLE:
Airbnb, Short Term Rentals, Overcrowding: Does your Building Face These Issues?
AUTHOR:
David Bannerman, Principal, Bannermans Lawyers
ABSTRACT:New rules will impact upon short term rental accommodation arrangements and the government intends to introduce new planning laws to cap such lettings in Sydney and across NSW. It is complex and difficult to achieve a successful outcome against those who seek to flout these new rules and building managers will need a solid understanding of the process as will be expected by clients.
BIOGRAPHY: David Bannerman is the principal of Bannermans Lawyers, established in 2007. The firm provides high quality specialist legal services for strata, land, construction and development and with its expertise and industry experience has become Sydney’s leading strata law firm.
A qualified lawyer and Accredited Property Law Specialist with the Law Society of NSW, David regularly presents education seminars to lawyers, experts, building managers, certifiers and strata managers. He is a Director of SCA (NSW) and Chairman of the Code of Conduct committee and Policy and Legislation Committee.
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SECTOR: GOVERNMENT
2.35pm - 3.15pm, Monday 3 June 2019 (40 minutes)
PRESENTATION TITLE:
Do Facility Managers Dream of Digital Technicians
AUTHOR:
Paul
Gilmore, Executive Manager Group Business Development, A.G. Coombs Group Pty
Ltd
ABSTRACT: Traditional hard services maintenance paradigms are changing. Digitisation of asset management and maintenance is seeing old style frameworks replaced by new forms of service agreements that are delivering better asset life cycle outcomes, whilst also lowering environmental impacts and the total cost of ownership.
BIOGRAPHY:
Paul is A.G. Coombs Executive Manager Group Business Development. He has held various senior executive management roles in private and public (ASX100) companies and has led the development of innovative facilities management and maintenance delivery models that have driven higher quality service outcomes, efficiencies and reduced ongoing costs.
THEME:
SUSTAINABILITY
& RESILIENCE
2.55pm - 3.15pm, Monday 3 June 2019 (20 minutes)
PRESENTATION TITLE:
Non-Compliant Combustible Façade Cladding- Preventing the Next Grenfell and Lacross
AUTHOR:
Vyt Garnys, Managing Director and Principal Consultant, CETEC
CO-AUTHOR: Dr Paulo Da Silva, Principal Consultant, Dangerous Goods and Materials
ABSTRACT: The dangers of combustible cladding has been an important discussion throughout the built environment industry. CETEC, the first commercial organization to be recommended by the Insurance Council of Australia to accurately classify the different categories of combustible cladding, will share its learnings and educate FM’s on their role and responsibilities.
BIOGRAPHY:Dr Vyt Garnys, the founder of CETEC, has over thirty years’ consulting experience in OH&S and environmental risk assessments. Vyt is experienced in developing Australian Standards and guidelines (NHMRC, GBCA, EnHealth, NABERS), including developing the Insurance Council of Australia’s combustible cladding classification protocol and testing requirements.
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THEME:
WORKPLACE & WELLNESS
2.55pm - 3.15pm, Monday 3 June 2019 (20 minutes)
PRESENTATION TITLE:
Does Reducing Energy Consumption in Commercial Buildings Equate to an Increase in Thermal Discomfort?
AUTHOR:
Antonious Mickaeal, Head of Engineering, CIM Enviro
ABSTRACT: Previously, methods of energy consumption reduction for a commercial building were achieved through capital expenditure and the installation of new technologies, such as LED lighting upgrades or new mechanical equipment.
With the Internet of Things (IoT) and the readily available data that’s now available in buildings control systems, analytics has helped reduce the buildings electricity consumption and improved indoor thermal comfort levels. This talk will focus on addressing the how analytics can achieve both; energy efficiency and thermal comfort.
BIOGRAPHY: Antonious is a founding employee and Head of Engineering at CIM Enviro. Antonious leads a team of mechanical, mechatronics and controls engineers in the optimisation of building maintenance practises, through the use of real-time analytics. Antonious is a husband, father of two and an avid Liverpool supporter.
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SECTOR: RESIDENTIAL & STRATA
2.55pm - 3.15pm, Monday 3 June 2019 (20 minutes)
PRESENTATION TITLE:
Challenges of FM in Residential and Strata: The Impact of the Internet of everything
AUTHOR:
Geoff Parnell,
Specialist Strata FM Adviser, Oban Group
ABSTRACT: Residential facilities management be it in strata, aged care, retirement, social or disability accommodation have similar yet different challenges to commercial and industrial facilities management and each of the residential sectors has its own unique challenges. Facilities managers need to be aware of the uniqueness and look at innovative ways to ensure that stakeholder and end users needs and expectations are met not only in terms of the environment in which they live and work but also in some cases significant financial constraints.
The Internet of Everything and technology provides many opportunities to meet those expectations.
The paper will explore the challenges in residential facilities and how technology is assisting meet owner and end user expectations.
BIOGRAPHY: Geoff has extensive experience in Facilities Management in operational and senior executive roles across a wide range of sectors at strategic, tactical and operational levels. He has also worked in the architectural sector leading a team involved in the strategic aspect of new building construction including development of design briefs, concept plans and undertaking feasibility studies. He is a past National Chair and a life member of FMA.
CONCURRENT SESSION THREE
THEME: FM ARTIFICIAL INTELLIGENCE & TECHNOLOGY
3.50pm - 4.30pm, Monday 3 June 2019 (40 minutes)
PRESENTATION TITLE:
The Future of Facilities Management: Looking Over the Horizon
AUTHOR:
Andre Klopper, National Facilities Manager, Redefine Properties, South Africa
ABSTRACT: Technological progress and development are happening faster than it did at any point in time over the last 2000 years. Disruptive mega trends will become the new normal with a big shift in the workplace of the future.
Artificial Intelligence will influence disciplines such as, machine learning, smart buildings, predictive maintenance and future careers.
BIOGRAPHY: André heads up the Facilities Management department for one of South Africa’s leading property groups, Redefine Properties. The portfolio comprises a total of over 340 diversified held properties valued at ZAR68.7 billion with a GLA of well over 4.9 million square meters across the office, industrial and retail sectors. André is also a member of various committees within Redefine.
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THEME:
SUSTAINABILITY
& RESILIENCE
3.50pm - 4.30pm, Monday 3 June 2019 (40 minutes)
PRESENTATION TITLE:
Changing Focus of AS 3745:2010 - Greater focus on Active Threat Environment
AUTHOR:
Gregory Metzger, National Threat & Risk Manager, First 5 Minutes
ABSTRACT: Nearly 2 years after the Bourke St, Melbourne incident, businesses located in the same area were hit again and still we have facilities who are not clear on the appropriate action. Future amendments of AS3745 will have a greater focus on Active Threat preparedness. Gregory Metzger will draw on recent events and explore how Active Threat training can be assessed in the same manner that evacuation training is assessed in accordance with AS3745.
BIOGRAPHY:Gregory Metzger has experience in state and federal law enforcement, specialising in counter terrorism. Appointed Senior Air Security officer and trainer on Australia’s Air Security program after 9/11. After a role in Iraq as a special weapons trainer, he oversaw training of over 40,000 Iraqi National Police. Prior to his role with First 5 Minutes, Gregory was State General Manager of Australia’s largest privately-owned security company.
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THEME:
WORKPLACE & WELLNESS
3.50pm - 4.30pm, Monday 3 June 2019 (40 minutes)
PRESENTATION TITLE: More information coming soon...
AUTHOR: More information coming soon...
ABSTRACT :More information coming soon...
BIOGRAPHY: More information coming soon...
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AUSTRALIANSUPER
3.50pm - 4.30pm, Monday 3 June 2019 (40 minutes)
PRESENTATION TITLE: Property
and the Economy
AUTHOR: Mark
Tierney, Global Economist at AustralianSuper
ABSTRACT: Mark
will discuss the trends, insights, challenges and importance of Property for
Australia with a focus on the long-term.
BIOGRAPHY:
Mark
has had 35 years experience in financial markets in Australia including roles
as both a trader and analyst. This period included the float of the Australian
Dollar, the 1980s boom and crash, the Asian crisis, the technology boom
and crash, the rise of China and the commodities boom, the GFC and the extraordinary
changes in economic policy over the past ten years. In 2012 Mark joined
AustralianSuper as the economist in the asset allocation team within
Investments with coverage of the main developed economies, including
Australia. The role includes forecasts of these economies and commentary on key
policy/political changes that may affect the performance of asset markets.
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SECTOR: GOVERNMENT
3.50pm - 4.30pm, Monday 3 June 2019 (40 minutes)
PRESENTATION TITLE:
Is Your FM Contract Valid?
AUTHOR:
Jon Uidam, Diploma of Facilities Management,
UNE Partnerships
ABSTRACT: Facilities Managers and Business Executives deal with contracts for services every day. Many of those contracts are created by and favour the supplier and are short of terms that protect the business from liability or claims for damages.
This presentation focuses on whether those (and future) contracts constitute a valid enforceable contract and contain terms and conditions and specific clauses to protect the parties. We also look at valid ways to terminate a contract.
BIOGRAPHY:
Jon Uidam has a diverse and extended background in various senior management roles in several of Australia’s major companies such as TNT, Optus, Aristocrat, and News Corp.
He is currently the National Manager, Property Legal & Commercial with News Corp Australia. Jon is a lawyer and Corporate Counsel for News providing legal advice in areas of Property, Procurement, Facilities Management, Security and various other contractual matters.
