America's Most Beautiful Bike Ride
 
Below are answers to frequently asked questions. To access a specific topic, please click on the preferred topic from the list below to move to that section. 
To view the information for each question, please click on the arrow to the left of the question

COMMITMENT

Why do I need to submit a commitment response?

When you registered for Team In Training, you committed to raising lifesaving funds in return for your participation in the America's Most Beautiful Bike Ride event weekend. Your commitment response will let your Team In Training staff know your decision to complete or drop from the season. If you choose to continue the season, you are pledging to LLS to meet your fundraising commitment and participate in your event.

After you submit your commitment and reservations, LLS will begin to confirm your event weekend arrangements.

What is my Fundraising Commitment Amount?

Fundraising amounts vary depending on team benefits selected such as the no hotel option. Fundraising Commitment Levels are available with the options listed below.

If you would like to change your fundraising Commitment Benefits and corresponding amount, please contact Team In Training staff by emailing eventweekendchanges@lls.org. Please note, requests to change Fundraising Commitment Levels and corresponding benefits are subject to availability

All fundraising commitment levels include:
  • Guaranteed Ride Entry
  • Team In Training event day cycle jersey
  • One complimentary ticket to Inspiration Dinners
  • Teammate Event Weekend Lounge
  • Post Event Celebration
Fundraising Commitment Options*:
  • Hotel Options Options:
    • Hotel is NOT included**
    • Complimentary two night stay with a Team In Training roommate*
    • Complimentary three night stay with a Team In Training roommate*
  • Bike Shipment Options:
    • Bike Shipment to/from event weekend through Team In Training
    • Bike Shipment is NOT included
    * For additional information about hotel stay and roommate options, please see the Hotel section below.

    When do I need to reach my Fundraising Commitment Amount?

    For the America's Most Beautiful Bike Ride, your personal Team In Training fundraising account must contain, at a minimum, the Fundraising Commitment Amount you selected and confirmed during commitment, by 11:59 p.m. PT on Monday, June 3, 2019. In the event your fundraising commitment amount has not been reached by this time, the credit card you securely provide during commitment will be charged for the difference between what you have raised and the fundraising commitment amount you agreed to raise.

    What if I can no longer participate with Team In Training?

    If you are unable to commit, there will be a link in the invitation email for you to click on. This will let us know you’ll be discontinuing your participation this season and will save you from receiving reminder emails and calls in the future regarding this event.

    What if I commit to Team In Training and then have a conflict that prevents me from completing the event?

    If you need to discontinue your participation in the Team In Training program after commitment for any reason other than injury, deployment, or pregnancy, you are still responsible for your full fundraising commitment. If you cannot continue with the program due to injury, deployment, or pregnancy, a doctor's note or copy of military orders must be submitted to defer to a future Team In Training event (within one calendar year). In addition, 25% of your fundraising commitment must remain in your current event account. At the time you defer, if you have not raised at least 25% of your fundraising commitment, the credit card you securely provide during commitment will be charged for the difference between what you have raised and 25% of the fundraising commitment amount you selected.


    EVENT ENTRY


    How do I obtain my event entry for the America's Most Beautiful Bike Ride?

    If you are obtaining your event entry through Team In Training, we will secure your event entry on your behalf.


    INSPIRATION DINNER

    What is an Inspiration Dinner?

    The Inspiration Dinner is a time for your teammates, coaches, mentors, honored teammates, and staff to come together and celebrate all that you have accomplished this season. All fundraising team members receive one complimentary ticket.

    When and where will it be?

    Inspiration Dinner will be Saturday, June 1st at:

    Harrah's Lake Tahoe
    15 US-50
    Stateline, NV 89449

    Time: We will have two seating times for dinner - 4:00 and 7:00 p.m. As we get closer to event day, we'll send you an email with your assigned time for dinner.

    Can guests attend Inspiration Dinner?

    When completing event weekend reservations, you can choose to purchase additional tickets. You will be required to pay for these tickets when submitting your event weekend reservations.


    HOTEL


    Where are we staying?

    If your fundraising commitment level includes a hotel stay, the majority of the team will stay at Harvey's Lake Tahoe, but due to the size of the team, a few chapters have been assigned to Lake Tahoe Resort Hotel. As we get closer to the event date, a list with each chapter's assigned hotel will be posted on the hotel tab. 

    HARVEY'S LAKE                      TAHOE LAKE TAHOE RESORT HOTEL
    18 US-50                                     4130 Lake Tahoe Blvd.
    Stateline, NV 89449                    South Lake Tahoe, CA 96150
    Hotel website                                   Hotel website

    Depending on the Fundraising Commitment Level you selected, you may receive a two or three night hotel stay with a Team In Training roommate. If you prefer to have a room to yourself or share with non-Team In Training guest(s), you may pay for the other half of your room.

    Who will I be rooming with?

    As a Team In Training team member your fundraising covers half the room rate. If you opt to have your own room, you will be responsible for paying half the room rate each night of your stay . The room options available to you are as follows:

    • No Room Needed:  You will need to make your own reservations for the event weekend.
    • Own Room:  You do not wish to share your room with another Team In Training team member since you would like your own room and/or are bringing guests. You will be responsible for paying half the room rate per night at the end of the reservation process.
      • Will you be sharing your room with any guests? If yes, you will be asked to provide the names of your guests. (max 4)
    • Team In Training Roommate: If you and a Team In Training teammate would like to be paired as roommates, you BOTH must enter the other person in the roommate question in order for the system to pair you. 
      • Please make sure ahead of time that your desired roommate knows to put your name and chapter down.
    • If you would like Team In Training to assign you a roommate, check the box for staff to assign you a roommate and Team In Training will match you with another person of the same gender who also indicated they would like a Team In Training roommate. 
    How do I check into my hotel room?

    All rooms are reserved under each teammate's name. To check into your room you will just need to provide your name and photo ID to the front desk. The hotel will also require your credit card to keep on file for incidental charges (room service, parking, etc.)

    For additional information about hotel stay, please see the hotel tab

    PAYMENT FOR GUESTS OR OPTIONAL ITEMS

    How do I pay for additional items I ordered?

    If you choose to purchase guest tickets to the Inspiration Dinner and/or select options with hotel fees, payment for these items will be required when you submit your reservations.


    CONFIRMATION

    What happens after I complete the Commitment and Event Weekend Form?

    After you submit your Commitment and Event Weekend Form, you will receive a confirmation email with your event weekend reservations and commitment response. Please review and save this email as it also contains instructions for logging back into the system should you need to make changes to your reservations.


    MODIFYING EVENT WEEKEND RESERVATIONS


    What are the deadlines for making changes to my event weekend reservations?

    You will have until the dates listed below to make changes to your selections. After the deadline, the system will lock and will be unable to accept changes.After these dates, LLS will finalize reservations with the vendors and will not be able to make any changes to your hotel and/or Inspiration Dinner ticket orders (including refunds).

    Item

    Deadline for Changes

    Bike Options

    11:59 p.m. ET, Monday, Apr. 1, 2019

    Hotel

    11:59 p.m. ET, Monday, Apr. 22, 2019

    Inspiration Dinner

    11:59 p.m. ET, Tuesday, May 28, 2019

    How can I change my event weekend reservations (hotel and/or Inspiration Dinner) after I have submitted my selections?

    To make changes to your reservation, please follow these steps:

  • Locate your commitment confirmation email from In Training
  • At the bottom of the email, click on the link to make changes
  • When prompted, enter your last name and reference number that is listed in your confirmation email
  • Make your changes and submit the form
  • If you are removing items and need a refund, please email Liz Spillane to initiate your refund.


    ADDITIONAL QUESTIONS
    For questions regarding the topics below, please click on the corresponding name or email address.