BHPH Service Operations Training

Agenda

8:45 AM               Registration

 

9:00 AM               The Importance Of Service To BHPH/LHPH

 

10:00 AM             BHPH Service & Collections

 

10:45 AM             Cost Center Management

 

12:00 PM             Lunch

 

1:00 PM                Reconditioning

 

2:00 PM                Customer Care & Post Sale Repair

 

3:00 PM                Maintenance & Maximizing Customer Engagement

 

3:00 PM                Service Management

 

5:00 PM                Adjourn