Agilysys

Inspire 2019

February 25-27, 2019

 
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Inspirational Educational Sessions

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What Inspires You?

Rarely do Finance, Operations, Marketing and IT professionals get a chance to have candid discussions with hospitality industry counterparts. In the familiar atmosphere at Caesars Palace Las Vegas, you’ll have this chance!

Sign up today to explore techniques and strategies, hands-on training, keynote presentations, as well as lots of peer-networking time to get practical hacks from the new friends you’ll meet.



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EDUCATIONAL SESSIONS SCHEDULE AT A GLANCE:





Guest Speaker

User Led Session

Vendor Led Session

Agilysys Led Session

Breaks & Networking Events

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EDUCATIONAL SESSIONS DESCRIPTIONS

Course

Session Title and Description

Details


AGY-01

Agilysys 101
POS, PMS, IP, DMS, DR, and more. Agilysys offers a breadth of products and solutions serving the hospitality industry. Learn more about the wide array of solutions and services offered in our extensive portfolio. Understand our points of integration and better-together insights, that will give you an understanding of where we were, where we are, and where we're going.
What's New, Operational, Property Management, Point-of-Sale, Inventory & Procurement, Document Management, Payment, Self-Service, Analytics, Table Management

Product(s):

AGYS

Date(s):

Tues. Feb. 26 | 1:00pm-1:50pm

Duration:

60

AGY-02

Leveraging the Guest Footprint
The entertainment options in a property have gone up many fold in recent years. What used to be nice room options, eating options and gaming has now expanded to spa treatments, golf options, malls, gas stations and even stadiums. The trend, in fact, is that non-gaming spend is beating gaming spend! To provide the highest level of service to your guests, it is extremely important to understand the guest - without infringing on their privacy concerns, as much as possible. Most insights are encoded in the data that your systems generate and the happiest guests will be patrons in businesses that are able to decode the secrets in this data and use it to respond in the best way to their guests. This session invites our customers to discuss what they feel their guests need and how to delight their guests to the next level. Happy and satisfied guests mean satisfied businesses and of course this results in revenue and loyalty!
Thought Leadership, Operational

Product(s):

AGYS

Date(s):

Tues. Feb. 26 | 1:00pm-1:50pm
Wed. Feb. 27 | 4:00pm-4:50pm

Duration:

60

AGY-03

Applications of Robotics in the Restaurant Industry
Recent rapid advancements in robotics technology have greatly improved the quality of human robot interactions, potentially disrupting the entire landscape of the hospitality industry. The presenters conducted three focus group discussions with 31 participants who regularly dine at quick service restaurants. Guest experiences and perceptions regarding the use of robots in quick service restaurants will be presented.
Guest Speaker, Operational

Product(s):

N/A

Date(s):

Tues. Feb. 26 | 1:00pm-1:50pm

Duration:

60

AGY-04

Guest Experience: Creating solutions to provide each guest with a premium experience
The guest experience starts well before a guest arrives at your property and continues beyond their departures. Managing this end to end experience requires many products and solutions. Learn from Agilysys User-Leds how they use solutions from Agilysys and partners to build the premium experience for each and every guest.
User-Led, Operational

Product(s):

AGYS

Date(s):

Tues. Feb. 26 | 2:00pm-2:50pm

Duration:

60

AGY-05

What's New: Emerging Products
Adapting technology to proven POS and PMS solutions, products for increased customer satisfaction and operational efficiency.
What's New, Operational, Property Management, Point-of-Sale

Product(s):

Emerging Products

Date(s):

Tues. Feb. 26 | 3:00pm-3:50pm
Wed. Feb. 27 | 1:00pm-1:50pm

Duration:

60

AGY-06

Hospitality Technology Infrastructure Research Study
Want to know what your peers think about their Guest Experience infrastructure? Learn what's hot and what's not in this session based upon independent research gathered from over 300 industry practitioners.
Thought Leadership, Operational

Product(s):

N/A

Date(s):

Tues. Feb. 26 | 4:00pm-4:50pm
Wed. Feb. 27 | 2:00pm-2:50pm

Duration:

60

ANA-01

What's New: rGuest Analyze
Insightful Data is the new Oracle! Come and see how rGuest Analyze is integrating with several Agilysys and non-Agilysys products to mine data and provide solid insights that will help drive revenue and save costs for your hospitality business.
What's New, Operational, Point-of-Sale, Analytics

Product(s):

rGuest Analyze

Date(s):

Wed. Feb. 27 | 2:00pm-2:50pm

Duration:

60

BUY-01

What's New: rGuest Buy
rGuest Buy, Agilysys' self-service F&B ordering solution, continues to grow to fit the needs of an evolving industry. Come see what is new, and what will be offered in the coming year.
What's New, Operational, Point-of-Sale, Self-Service

Product(s):

rGuest Buy

Date(s):

Wed. Feb. 27 | 9:00am-9:50am
Wed. Feb. 27 | 3:00pm-3:50pm

Duration:

60

BUY-02

F&B Self-service: Real-world Experiences and Insights
What does self-service mean for the hospitality industry? What are the different ways in which diners want to place and receive orders? What will the future bring for food-service automation? These and other questions will be addressed during this interactive session that includes real-world examples and individual success stories. Leave this session with an action plan for your own business.
Self-Service, Point-of-Sale, Operational

Product(s):

rGuest Buy

Date(s):

Tues. Feb. 26 | 4:00pm-4:50pm
Wed. Feb. 27 | 11:00am-11:50am
Wed. Feb. 27 | 4:00pm-4:50pm

Duration:

60

DMS-01

Tips & Tricks: DataMagine
Come join us to review the Agilysys DataMagine Tips & Tricks. This session will include answers to common questions about using DataMagine including using the Advance search, making the most out of annotations, creating a View to search multiple Folders, using a Process to speed up indexing, creating filters to quickly find DocFlow Jobs and using DM Tools to get info on users and run reports.
Tips & Tricks, Technical, Document Management

Product(s):

DataMagine

Date(s):

Tues. Feb. 26 | 3:00pm-3:50pm

Duration:

60

EAT-01

What's New: Eatec
Join us to see a demo and discuss new Eatec features released in 2018 and take a glimpse of 2019 Eatec Roadmap the exciting new functionality releasing in the next 12 months. Learn from the development team how we are updating technology, introducing new features and making Eatec easier to use in the office or on the go.
What's New, Operational, Inventory & Procurement

Product(s):

Eatec

Date(s):

Wed. Feb. 27 | 11:00am-11:50am
Wed. Feb. 27 | 2:00pm-2:50pm

Duration:

60

EAT-02

Tips & Tricks: Eatec
Eatec support and technical experts will provide insight and instruction relating to common configuration scenarios, answer audience submitted questions and also include valuable and often unknown tips and tricks within Eatec system.
Tips & Tricks, Technical, Inventory & Procurement

Product(s):

Eatec

Date(s):

Tues. Feb. 26 | 3:00pm-3:50pm

Duration:

60

EAT-03

Create a Culture of Process Efficiency with Eatec
Beyond software deployment. Beyond technology partnerships. Find out what it takes to create a culture that fosters successful execution of your inventory management software. Hear first-hand how Mystic Lake Casino Hotel creates that positive environment as they share specific problem-solving and collaborative techniques, including helpful tips that enabled them to save labor time and costs with Eatec.

Product(s):

Eatec

Date(s):

Wed. Feb. 27 | 1:00pm-1:50pm

Duration:

60

EAT-04

Raising the Bar for College Dining
BYU: Discover how to overcome the challenge of delivering an inviting student dining 'experience' that keeps them coming back and drives revenue, while meeting virtually every nutritional and compliance requirement. Understand the complex issues that compliance and diversity bring to campus dining. Participants will increase their knowledge scope and learn how the right processes and tools deliver greater value to your back office while enhancing the User-Led experience.
User-Led, Operational, Inventory & Procurement

Product(s):

Eatec

Date(s):

Wed. Feb. 27 | 9:00am-9:50am

Duration:

60

ING-01

What's New: InfoGenesis
In this session we explore the latest releases of InfoGenesis versions 4.4.11 and 4.5.x. Understand the latest Pay At Table landscape, including changes in restaurant operations and new workflows. Get a deeper look into the many high value features released throughout the year. Come away with excitement and a clear understanding of what's to come for InfoGenesis in 2019.
What's New, Operational, Point-of-Sale

Product(s):

InfoGenesis

Date(s):

Tues. Feb. 26 | 1:00pm-2:50pm
Wed. Feb. 27 | 1:00pm-2:50pm

Duration:

120

ING-02

Tips & Tricks: InfoGenesis
This is an interactive session where we will drill into common topics we see in the field and through the support desk our users often struggle with. We will also open up topic submissions during the Inspire registration session and will select several to cover in the session as well. We will have live product available to step through some of the advanced tips and tricks we'll have prepared.
What's New, Operational, Point-of-Sale

Product(s):

InfoGenesis

Date(s):

Tues. Feb. 26 | 3:00pm-3:50pm
Wed. Feb. 27 | 10:00am-10:50am

Duration:

60

LMS-01

What's New: LMS
In this session we will review the progress LMS has made in 2018 and what will be coming in 2019 including enhanced back to back functionality as well as a preview of the new LMS web UI.
What's New, Operational, Property Management

Product(s):

LMS

Date(s):

Wed. Feb. 27 | 10:00am-11:50am

Duration:

120

LMS-02

Tips & Tricks: LMS
This is an interactive session where we will drill into common topics we see in the field and through the support desk our users often struggle with. We will also open up topic submissions during the Inspire registration session and will select several to cover in the session as well. We will have live product available to step through some of the advanced tips and tricks we'll have prepared.
Tips & Tricks, Technical, Property Management

Product(s):

LMS

Date(s):

Wed. Feb. 27 | 9:00am-9:50am
Wed. Feb. 27 | 3:00pm-3:50pm

Duration:

60

PAY-01

What's New: rGuest Pay
What's new in payments - allow Visa, MasterCard and Discover to highlight new programs that are coming out and discuss how Agilysys is addressing them.
What's New, Operational, Payment

Product(s):

rGuest Pay

Date(s):

Wed. Feb. 27 | 2:00p-2:50pm

Duration:

60

PAY-02

Pay at Table
Explore the multiple approaches to pay at table from the mobile payment devices, consumer interactive apps and the rationalization of tablets into an all in one device that can take orders, process payments and foster better informed interactions with the guest. We will also discuss alternative solutions to payment devices that can be delivered with InfoGenesis.
Vendor-Led, Operational, Payment

Product(s):

rGuest Pay

Date(s):

Tues. Feb. 26 | 4:00pm-4:50pm

Duration:

60

PAY-03

Next Generation Payment Devices
Introduce attendees to the newest payment devices from industry leaders. We will discuss the merits of these new, more interactive devices and how the gateways are exploiting the capabilities.
Vendor-Led, Operational, Payment

Product(s):

rGuest Pay

Date(s):

Wed. Feb. 27 | 11:00am-11:50am

Duration:

60

PMS-01

Agilysys Lodging Strategy
This session will provide an overview of our Property Management Solutions: LMS, Visual One, and rGuest Stay and how all three systems are critical to the future of Agilysys. We will also discuss various concepts regarding how traditional property management systems are transforming hotel operations and the guest experience.
What's New, Operational, Property Management

Product(s):

AGYS

Date(s):

Tues. Feb. 26 | 3:00pm-4:50pm

Duration:

120

PMS-02

What's New: rGuest Book + rGuest Express
Driving bookings direct to your website and offering services that meet the needs of today's guest is critical to your success. rGuest Book is our new commission free and real-tine web booking engine that directly integrates with the Agilysys property management systems. rGuest Express Mobile allows you to offer options for your guest to check in and out online as well as the ability to offer mobile keys. Both of these solutions are available for LMS, Visual One, and rGuest Stay. Learn more about these solutions and what is in store for the coming year.
What's New, Operational, Property Management, Self-Service

Product(s):

rGuest Book & Express

Date(s):

Wed. Feb. 27 | 3:00pm-3:50pm

Duration:

60

PMS-03

Next Generation Guest Activities Management
The Visual One Spa, Golf, and Activities products are going through a full rewrite with exciting new features! See how the new products look and features offered as well as what will be coming throughout 2019.
What's New, Operational, Property Management

Product(s):

Visual One / LMS

Date(s):

Wed. Feb. 27 | 9:00am-9:50am
Wed. Feb. 27 | 3:00pm-3:50pm

Duration:

60

SEA-01

What's New: rGuest Seat
Join us to see and discuss over 30 new features we have released in 2018, including CRS, Communal Tables, PMS integration and enhancements to internationalization, financial reporting, GDPR compliance and custom floor plans. We will also share our plans for the next 12 months and the improvements to functionality and technology that will make rGuest Seat easier to use and integrate with other restaurant systems.
What's New, Operational, Table Management

Product(s):

rGuest Seat

Date(s):

Wed. Feb. 27 | 10:00am-10:50am

Duration:

60

STA-01

What's New: rGuest Stay
Your guest is your number one priority. rGuest Stay is the innovative and evolutionary SaaS true cloud property management system by Agilysys. The intuitive and easy to learn interface allows staff of all generations to quickly get up and running with rGuest Stay. Learn about the momentum of rGuest Stay in the past year and the focus of the product in the coming year.
What's New, Operational, Property Management

Product(s):

rGuest Stay

Date(s):

Tues. Feb. 26 | 1:00pm-1:50pm

Duration:

60

STA-02

Tips & Tricks: rGuest Stay
Your guest is your number one priority. rGuest Stay is the innovative and evolutionary SaaS true cloud property management system by Agilysys. The intuitive and easy to learn interface allows staff of all generations to quickly get up and running with rGuest Stay. Learn about the momentum of rGuest Stay in the past year and the focus of the product in the coming year.
Tips & Tricks, Technical, Property Management

Product(s):

rGuest Stay

Date(s):

Wed. Feb. 27 | 1:00pm-1:50pm

Duration:

60

SUP-01

Tips & Tricks: Support
A brief presentation of the years accomplishments and looking forward. Introduction of the Support Managers, high level review of Support. SLAs, standards and areas of focus. Hardware best practices, work flows and common warranty/service request questions.
Tips & Tricks, Technical

Product(s):

Support

Date(s):

Wed. Feb. 27 | 9:00am-9:50am

Duration:

60

SWS-01

What's New: SWS
Overview of 2018 progress and what's to come in 2019. New UI Interface Roll Out, Improved Functionalities, Dynamic Interfaces for all Modules.
What's New, Operational, Inventory & Procurement

Product(s):

Stratton Warren

Date(s):

Wed. Feb. 27 | 10:00am-10:50am

Duration:

60

SWS-02

Tips & Tricks: SWS
SWS, SWS Direct and interfaces We will answer questions and offer advice on using Stratton Warren to your advantage: Procurement, Inventory, Retail and Finance for all areas of your operation.
Tips & Tricks, Technical, Inventory & Procurement

Product(s):

Stratton Warren

Date(s):

Tues. Feb. 26 | 2:00pm-2:50pm

Duration:

60

SWS-03

SWS Direct
SWS Direct See Supplier Onboarding, RFx Bid Processing with Interactive Event Notifications to manage the Procurement Cycle that meets compliance requirements and purchasing needs by adding visibility to both sides of the Supplier/Client equation at true business speed.
Operational, Inventory & Procurement

Product(s):

Stratton Warren

Date(s):

Wed. Feb. 27 | 3:00pm-3:50pm

Duration:

60

TEC-01

Technical Services Showcase
Your one stop shop and a trusted partner in solutions. Showcases successful solutions and client testimonials.
What's New, Techincal

Product(s):

Technical Services

Date(s):

Tues. Feb. 26 | 2:00pm-2:50pm

Duration:

60

VIS-01

What's New: Visual One
Your guest is your number one priority. Over the last year many new, exciting features have been added to the Visual One product suite. Learn about the momentum of Visual One in the past year and the focus of the product in the coming year.
What's New, Operational, Property Management

Product(s):

Visual One

Date(s):

Wed. Feb. 27 | 10:00am-11:50am

Duration:

60

VIS-02

Tips & Tricks: Visual One
Visual One is an extensive product with many ways to achieve the same end result. Round table discussion centered around user submitted "how to" scenarios.
Tips & Tricks, Technical, Property Management

Product(s):

Visual One

Date(s):

Tues. Feb. 26 | 2:00pm-2:50pm

Duration:

60

XPT-01

Agilysys Xpert: Self-paced e-Learning and Quick Reference for InfoGenesis and LMS
Discover how the on-demand, self-paced micro-modules in Agilysys Xpert can help you maximize onboarding training and serve as quick reference guide - eliminating the need for many support calls. Immersive and life-like simulations show you how to use InfoGenesis POS, InfoGenesis Universal Desktop and coming in 2019: LMS software.
Tips & Tricks, Technical

Product(s):

Xpert eLearning

Date(s):

Tues. Feb. 26 | 4:00pm-4:50pm
Wed. Feb. 27 | 1:00pm-1:50pm

Duration:

60

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Advance Your Skills with Hands-on Training

Ours is an industry that is continuously changing. The demand on you and your resources is a constant evolution. Advance your team’s skills with the additional hands-on training available. When registering online for Inspire, you will be able to reserve your seat.

Monday, February 25th

Cost: $400



Course

Hands-On Training Title and Description

Details


HOT-01

Hands-On Training LMS
Going behind the scenes of LMS Masterfiles and available configurations with a hands-on experience that will allow you to enhance how you use LMS on your property for your end users and guest experience.
Hands On Training, Technical, Property Management

Product(s):

LMS

Date(s):

Mon. Feb. 25 | 8:00am-12:00pm
Mon. Feb. 25 | 1:00pm-5:00pm

Duration:

240


HOT-02

Hands-On Training rGuest Seat
Join us for an intense course on how to set up, configure and operate your restaurant operation with rGuest Seat. We will also step you through some of the advanced scenarios with Central Reservations Systems (CRS), shift based floor plan automation, and Property Management Systems integration.
Hands On Training, Technical, Table Management

Product(s):

rGuest Seat

Date(s):

Mon. Feb. 25 | 8:00am-10:00am

Duration:

120


HOT-03

Hands-On Training SWS
Experience Hands On Training interaction with SWS Direct for Supplier Onboarding and Scheduled Bid Processing with Auto Update.
Hands On Training, Technical, Inventory & Procurement

Product(s):

Stratton Warren

Date(s):

Mon. Feb. 25 | 1:00pm-3:00pm

Duration:

120


HOT-04

Hands-On Training Visual One
Increasing your revenue, yield management and package skills within Visual One, allowing management teams to increase ADR and enhance customer experiences with packages.
Hands On Training, Technical, Property Management

Product(s):

Visual One

Date(s):

Mon. Feb. 25 | 8:00am-12:00pm
Mon. Feb. 25 | 1:00pm-5:00pm

Duration:

240


HOT-05

Hands-On Training InfoGenesis
Increasing your back of the house InfoGenesis experience with hands on training on configurations, reporting and tips/tricks of the trade. This is best for management using InfoGenesis looking to increase their skills and identify improvements in how they may be using the system today.
Hands On Training, Technical, Point-of-Sale

Product(s):

InfoGenesis

Date(s):

Mon. Feb. 25 | 8:00am-12:00pm
Mon. Feb. 25 | 1:00pm-5:00pm

Duration:

240


HOT-07

Hands-On Training DataMagine
Experience training our Purchase to Pay solution using DataMagine DocFlow is used in conjunction with DataMagine modules (Report Archive, DM Attendant, Email Approval, AutoTemplate/Hotkey and Index Update) as we take Invoices and Purchasing documents and automatically route, manage, and track the flow of documents throughout your organization.
Hands On Training, Technical, Document Management

Product(s):

DataMagine

Date(s):

Mon. Feb. 25 | 1:00pm-5:00pm

Duration:

240


HOT-08

Hands-On Training Eatec
Eatec system experts will be conducting interactive hands-on training. Training focuses on new features, best practices and real world business scenarios that would benefit both technical and operations audiences.
Hands On Training, Technical, Inventory & Procurement

Product(s):

Eatec

Date(s):

Mon. Feb. 25 | 8:00am-12:00pm

Duration:

240

Come to talk with the long list of industry providers in a relaxed setting, and leverage our team of smart, capable technology experts during Inspire 2019.

Register Today