Experian Health 2018 Financial Performance Summit
 
Breakout Sessions
*Agenda subject to change
 
Legend:
ACO/Value-based Care Claims
Collections Contract Manager
Identity Management Insights and Innovation
Patient Access Patient Engagement
Price Transparency Reporting and Analytics

10/22/2018
2:00 pm - 5:00 pmRegistration open [More Info]
6:30 pm - 9:30 pmOpening reception [More Info]
 
10/23/2018
6:15 am - 7:30 am5K Fun Run and Walk [More Info]
7:00 am - 8:30 amRegistration open [More Info]
7:30 am - 8:30 amBreakfast [More Info]
7:30 am - 8:30 amThe Hub open [More Info]
8:30 am - 8:55 amOpening remarks and welcome [More Info]
Jennifer Schulz, Group President, Experian Health
Nicole Rogas, Senior Vice President, Sales, Experian Health
8:55 am - 9:45 amInnovation Showcase [More Info]
Jason Considine, Senior Vice President, General Manager, Patient Collections and Engagement, Experian Health
9:45 am - 10:00 amBreak
9:45 am - 5:30 pmThe Hub open [More Info]
10:00 am - 10:30 am
[Mini session] Guthrie Clinic's quest to verify payment accuracy, audit payer contract performance, and optimize revenue [More Info]
Donna Thibault, Guthrie Clinic
10:00 am - 11:00 am
How UNC Healthcare won the claim denial game [More Info]
Patty Green, UNC Healthcare
10:00 am - 11:00 am
A glimpse of how Saratoga Hospital turned Patient Estimates into cash [More Info]
Andrew Serge, Saratoga Hospital
10:00 am - 11:00 am
Novant Health elevates the human experience and achieves collections success [More Info]
Wendi Bennett, Novant Health
10:00 am - 11:00 am
Combine credit data, crowdfunding, and eCare NEXT® for a better patient experience [More Info]
Large Midwest Health System
Liz Serie, Experian Health
10:00 am - 11:00 am
ACPNY and MidMichigan secure patient identity while providing seamless access [More Info]
Kevin Romero, ACPNY
Dan Waltz, MidMichigan Health
Karly Rowe, Experian Health
10:00 am - 11:00 am
Yale New Haven uses Revenue Cycle Analytics to transform operational and financial data into actionable insights [More Info]
Johnathan Menard, Yale New Haven
10:00 am - 11:00 am
Experian Health's national consumer study uncovers key insights around the customer and patient experience [More Info]
Kristen Simmons, Experian Health
Tanya Thomas, Experian Health
10:30 am - 11:00 am
[Mini session] UCLA Faculty Practice Group simplifies the tangled web of payer contractual agreements [More Info]
Measha Ford, UCLA Health System, Faculty Practice Group
11:00 am - 11:15 amBreak
11:15 am - 12:15 pm
Schneck Medical Center integrates Denial Workflow Manager to improve clinical leadership awareness and denials prevention [More Info]
Makenzie Smith, Schneck Medical Center
11:15 am - 12:15 pm
Franciscan Alliance simplifies the insurance verification process with accurate and actionable data [More Info]
Mike Higgins, Franciscan Alliance
11:15 am - 12:15 pm
Experian Health and Cerner partner for client success: Martin Luther King Jr. Community Hospital customer spotlight [More Info]
Linda Matthews, Martin Luther King Jr. Community Hospital
Lori Westman, Martin Luther King Jr. Community Hospital
Kevin Carver, Experian Health
John Carroll, Cerner
11:15 am - 12:15 pm
El Camino Hospital transforms the patient experience with Experian Health’s NEW Patient Financial Navigator [More Info]
Terri Manifesto, El Camino Hospital
Karla Romero, El Camino Hospital
11:15 am - 12:15 pm
Improve patient match accuracy with Universal Identity Manager and big data [More Info]
Ken Halaby, Experian Health
11:15 am - 12:15 pm
Leading practices in machine learning and robotic process automation [More Info]
Michael Ochs, Chief Technology Officer, Experian Health
11:15 am - 1:15 pm
[Extended session and lunch] Contract Manager peer exchange: collaborate on revenue challenges and share best practices [More Info]
Facilitator: J. Scott Milne, Experian Health
11:15 am - 1:15 pm
[Extended session and lunch] Patient Collections best practice panel discussion [More Info]
Facilitator: Kimm Benedetto, Experian Health
Panelist: Karen Kennedy, Martin Health System
Panelist: Mike Beyer, Sanford Health
Panelist: Wanda Taylor, Cone Health
12:15 pm - 1:15 pmLunch and networking [More Info]
1:15 pm - 1:35 pmClient experience and service transformation [More Info]
Kristen Simmons, SVP, Strategy, Innovation, Marketing & Consumer Experience, Experian Health
David Fox, SVP, Client Support, Experian Health
1:35 pm - 2:15 pmClient Keynote: Visionary Award Winner, The Vancouver Clinic [More Info]
Paul Brown, Vancouver Clinic
2:15 pm - 2:30 pmClient success story: UHS [More Info]
2:30 pm - 2:45 pmDay 1 recap [More Info]
Nicole Rogas, Senior Vice President, Sales, Experian Health
2:45 pm - 3:00 pmBreak
3:00 pm - 3:30 pm
[Mini session] Cleveland Clinic incorporates Self-Service Patient Estimates for improved patient satisfaction and price transparency [More Info]
Jaime Lampshire, Cleveland Clinic
3:00 pm - 3:30 pm
[Mini session] With Claim Scrubber, Oregon Health Sciences University gets what's inspected, not what's expected [More Info]
Tammy Bickle, University Medical Group / OHSU
3:00 pm - 3:30 pm
[Mini session] Summit Medical Group - Oregon reduced manual follow-up with automated Enhanced Claim Status [More Info]
Sean Schlappy, Summit Medical Group - Oregon
3:00 pm - 4:00 pm
Collaborate with Experian Health for reimbursement and payer contract excellence [More Info]
Katy LeMasters, Experian Health
Marie Ziegenhagen, Experian Health
3:00 pm - 4:00 pm
Registration Quality Assurance 2.0 – A sneak peek [More Info]
Spiro Kalapodis, Experian Health
Sree Gogineni, Experian Health
3:00 pm - 4:00 pm
CHRISTUS Santa Rosa healthcare dynamically improves the authorization process for more efficient coordination of care [More Info]
Keisha J. Skipworth, CHRISTUS Santa Rosa Healthcare
Ryan Riddle, CHRISTUS Santa Rosa Healthcare
3:00 pm - 4:00 pm
Using social determinants of health to drive better outcomes [More Info]
Karly Rowe, Experian Health
Chris Wild, Experian Health
3:00 pm - 4:00 pm
Innovate with Experian Health: the next generation of Revenue Cycle Analytics [More Info]
Andrea Paz, Experian Health
Mike Indrigo, Experian Health
Ali Saffari, Experian Health
3:00 pm - 5:30 pm
[Extended session] Peer Exchange: sharing care management best practices to improve outcomes and reduce costs [More Info]
Shawn Bassett, Chrysalis ACO and ACC of New Jersey
Jenn Toms, Innovista Health Solutions
Rhonda Hamilton, Silver State ACO
Larry Preston, Silver State ACO
Dr. Bryan Demarie, USMD
Julie Martinez, USMD
3:30 pm - 4:00 pm
[Mini session] How Columbia Doctors ushers in a new era of consumerism with Patient Estimates [More Info]
Evelyn P Sigcha, Columbia Doctors
3:30 pm - 4:00 pm
[Mini session] Austin Regional Clinic connects the front office to the back office for reduced claim denials and improved cash flow [More Info]
Angelica Palacios, Austin Regional Clinic
3:30 pm - 4:00 pm
[Mini session] Claims: ideation and innovation session [More Info]
Rob Stucker, Experian Health
4:00 pm - 4:15 pmBreak
4:15 pm - 5:30 pmSmall group roundtables [More Info]
5:30 pm - 6:30 pmFree time
6:30 pm - 7:30 pmNetworking and cocktail reception [More Info]
7:30 pm - 11:00 pmTailgating party and dinner [More Info]
 
10/24/2018
7:00 am - 8:00 amBreakfast [More Info]
7:00 am - 8:00 amThe Hub open [More Info]
8:00 am - 8:15 amDay 2 Welcome [More Info]
Craig Boundy, Chief Executive Officer, Experian North America
8:15 am - 9:15 amClient Panel [More Info]
Facilitator: Merideth Wilson, Experian Health
Sheldon Pink, American Academic Health System
James Robinson, Atrium Health
Becky Peters, Banner Health
Lori Velasquez, Community Health Systems (CHS)
Allison Vogel, NYU Langone Health
9:15 am - 9:30 amClient success story: Northwell Health [More Info]
9:30 am - 9:45 amDay 2 Recap [More Info]
Jennifer Schulz, Group President, Experian Health
Nicole Rogas, Senior Vice President, Sales, Experian Health
9:45 am - 10:00 amBreak
10:00 am - 12:15 pmThe Hub open [More Info]
10:00 am - 10:30 am
Contract Manager and Analysis for hospitals: INTEGRIS Health negotiates with strategic purpose [More Info]
Angela Neal, INTEGRIS Health, Inc.
10:00 am - 11:00 am
ClaimSource® powers Atrium Health to automate processes and optimize reimbursement from patients and payers [More Info]
James Robinson, Atrium Health
10:00 am - 11:00 am
Cleveland Clinic's quest for increased coverage and reduced bad debt [More Info]
Betty Mercurio, Cleveland Clinic
Katie Pochatek, Cleveland Clinic
Dustin Whittier, Experian Health
10:00 am - 11:00 am
Hidden gems of Experian Health eligibility [More Info]
Leannah Weber, Experian Health
10:00 am - 11:00 am
Aurora Health Care shares innovative strategies to enhance collections [More Info]
Peter Troia, Aurora Health Care
Tiffany Rudy, Experian Health
10:00 am - 11:00 am
Contract Manager for medical groups: ideation and innovation session [More Info]
J. Scott Milne, Experian Health
10:00 am - 11:00 am
Power Reporting Portal: learn from Experian Health experts through an interactive experience [More Info]
Mike Indrigo, Experian Health
Jason Watson, Experian Health
11:00 am - 11:15 amBreak
11:15 am - 12:15 pm
Power up your revenue cycle with power reporting for Contract Manager and Claim Scrubber [More Info]
Raquel Gould, Experian Health
Tricia Ibrahim, Experian Health
Katy LeMasters, Experian Health
Marie Ziegenhagen, Experian Health
11:15 am - 12:15 pm
Claim Scrubber: ideation and innovation session [More Info]
J. Scott Milne, Experian Health
11:15 am - 12:15 pm
Patient Estimates – new features, product roadmap, and the new estimate accuracy dashboard [More Info]
Dan Wiens, Experian Health
Deepak Yedlarajaiah, Experian Health
11:15 am - 12:15 pm
The argument for a consolidated payment experience in the changing payment security environment [More Info]
Kevin Kidd, AxiaMed
Jorge Wong, Experian Health
11:15 am - 12:15 pm
Deciphering your Collections Optimization Manger reports [More Info]
Cari Cesaro, Experian Health
Stefi Draeger, Experian Health
11:15 am - 12:15 pmThe changing regulatory landscape and its impact on patient information [More Info]
Karly Rowe, Experian Health
12:15 pmLunch & Departure