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ACO/Value-based Care | |
Claims Management |
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Collections | |
Contract Manager |
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Identity Management | |
Insights and Innovation |
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Patient Access | |
Patient Engagement |
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Price Transparency | |
Reporting and Analytics |
| 10/22/2018 | ||||
| 2:00 pm - 5:00 pm | Registration open [More Info] | |||
| 6:30 pm - 9:30 pm | Opening reception [More Info] | |||
| 10/23/2018 | ||||
| 6:15 am - 7:30 am | 5K Fun Run and Walk [More Info] | |||
| 7:00 am - 8:30 am | Registration open [More Info] | |||
| 7:30 am - 8:30 am | Breakfast [More Info] | |||
| 7:30 am - 8:30 am | The Hub open [More Info] | |||
| 8:30 am - 8:55 am | Opening remarks and welcome [More Info] Jennifer Schulz, Group President, Experian Health Nicole Rogas, Senior Vice President, Sales, Experian Health | |||
| 8:55 am - 9:45 am | Innovation Showcase [More Info] Jason Considine, Senior Vice President, General Manager, Patient Collections and Engagement, Experian Health | |||
| 9:45 am - 10:00 am | Break | |||
| 9:45 am - 5:30 pm | The Hub open [More Info] | |||
| 10:00 am - 10:30 am |
| [Mini session] Guthrie Clinic's quest to verify payment accuracy, audit payer contract performance, and optimize revenue [More Info] Donna Thibault, Guthrie Clinic | ||
| 10:00 am - 11:00 am |
| How UNC Healthcare won the claim denial game [More Info] Patty Green, UNC Healthcare | ||
| 10:00 am - 11:00 am |
| A glimpse of how Saratoga Hospital turned Patient Estimates into cash [More Info] Andrew Serge, Saratoga Hospital | ||
| 10:00 am - 11:00 am |
| Novant Health elevates the human experience and achieves collections success [More Info] Wendi Bennett, Novant Health | ||
| 10:00 am - 11:00 am |
| Combine credit data, crowdfunding, and eCare NEXT® for a better patient experience [More Info] Large Midwest Health System Liz Serie, Experian Health | ||
| 10:00 am - 11:00 am |
| ACPNY and MidMichigan secure patient identity while providing seamless access [More Info] Kevin Romero, ACPNY Dan Waltz, MidMichigan Health Karly Rowe, Experian Health | ||
| 10:00 am - 11:00 am |
| Yale New Haven uses Revenue Cycle Analytics to transform operational and financial data into actionable insights [More Info] Johnathan Menard, Yale New Haven | ||
| 10:00 am - 11:00 am |
| Experian Health's national consumer study uncovers key insights around the customer and patient experience [More Info] Kristen Simmons, Experian Health Tanya Thomas, Experian Health | ||
| 10:30 am - 11:00 am |
| [Mini session] UCLA Faculty Practice Group simplifies the tangled web of payer contractual agreements [More Info] Measha Ford, UCLA Health System, Faculty Practice Group | ||
| 11:00 am - 11:15 am | Break | |||
| 11:15 am - 12:15 pm |
| Schneck Medical Center integrates Denial Workflow Manager to improve clinical leadership awareness and denials prevention [More Info] Makenzie Smith, Schneck Medical Center | ||
| 11:15 am - 12:15 pm |
| Franciscan Alliance simplifies the insurance verification process with accurate and actionable data [More Info] Mike Higgins, Franciscan Alliance | ||
| 11:15 am - 12:15 pm |
| Experian Health and Cerner partner for client success: Martin Luther King Jr. Community Hospital customer spotlight [More Info] Linda Matthews, Martin Luther King Jr. Community Hospital Lori Westman, Martin Luther King Jr. Community Hospital Kevin Carver, Experian Health John Carroll, Cerner | ||
| 11:15 am - 12:15 pm |
| El Camino Hospital transforms the patient experience with Experian Health’s NEW Patient Financial Navigator [More Info] Terri Manifesto, El Camino Hospital Karla Romero, El Camino Hospital | ||
| 11:15 am - 12:15 pm |
| Improve patient match accuracy with Universal Identity Manager and big data [More Info] Ken Halaby, Experian Health | ||
| 11:15 am - 12:15 pm |
| Leading practices in machine learning and robotic process automation [More Info] Michael Ochs, Chief Technology Officer, Experian Health | ||
| 11:15 am - 1:15 pm |
| [Extended session and lunch] Contract Manager peer exchange: collaborate on revenue challenges and share best practices [More Info] Facilitator: J. Scott Milne, Experian Health | ||
| 11:15 am - 1:15 pm |
| [Extended session and lunch] Patient Collections best practice panel discussion [More Info] Facilitator: Kimm Benedetto, Experian Health Panelist: Karen Kennedy, Martin Health System Panelist: Mike Beyer, Sanford Health Panelist: Wanda Taylor, Cone Health | ||
| 12:15 pm - 1:15 pm | Lunch and networking [More Info] | |||
| 1:15 pm - 1:35 pm | Client experience and service transformation [More Info] Kristen Simmons, SVP, Strategy, Innovation, Marketing & Consumer Experience, Experian Health David Fox, SVP, Client Support, Experian Health | |||
| 1:35 pm - 2:15 pm | Client Keynote: Visionary Award Winner, The Vancouver Clinic [More Info] Paul Brown, Vancouver Clinic | |||
| 2:15 pm - 2:30 pm | Client success story: UHS [More Info] | |||
| 2:30 pm - 2:45 pm | Day 1 recap [More Info] Nicole Rogas, Senior Vice President, Sales, Experian Health | |||
| 2:45 pm - 3:00 pm | Break | |||
| 3:00 pm - 3:30 pm |
| [Mini session] Cleveland Clinic incorporates Self-Service Patient Estimates for improved patient satisfaction and price transparency [More Info] Jaime Lampshire, Cleveland Clinic | ||
| 3:00 pm - 3:30 pm |
| [Mini session] With Claim Scrubber, Oregon Health Sciences University gets what's inspected, not what's expected [More Info] Tammy Bickle, University Medical Group / OHSU | ||
| 3:00 pm - 3:30 pm |
| [Mini session] Summit Medical Group - Oregon reduced manual follow-up with automated Enhanced Claim Status [More Info] Sean Schlappy, Summit Medical Group - Oregon | ||
| 3:00 pm - 4:00 pm |
| Collaborate with Experian Health for reimbursement and payer contract excellence [More Info] Katy LeMasters, Experian Health Marie Ziegenhagen, Experian Health | ||
| 3:00 pm - 4:00 pm |
| Registration Quality Assurance 2.0 – A sneak peek [More Info] Spiro Kalapodis, Experian Health Sree Gogineni, Experian Health | ||
| 3:00 pm - 4:00 pm |
| CHRISTUS Santa Rosa healthcare dynamically improves the authorization process for more efficient coordination of care [More Info] Keisha J. Skipworth, CHRISTUS Santa Rosa Healthcare Ryan Riddle, CHRISTUS Santa Rosa Healthcare | ||
| 3:00 pm - 4:00 pm |
| Using social determinants of health to drive better outcomes [More Info] Karly Rowe, Experian Health Chris Wild, Experian Health | ||
| 3:00 pm - 4:00 pm |
| Innovate with Experian Health: the next generation of Revenue Cycle Analytics [More Info] Andrea Paz, Experian Health Mike Indrigo, Experian Health Ali Saffari, Experian Health | ||
| 3:00 pm - 5:30 pm |
| [Extended session] Peer Exchange: sharing care management best practices to improve outcomes and reduce costs [More Info] Shawn Bassett, Chrysalis ACO and ACC of New Jersey Jenn Toms, Innovista Health Solutions Rhonda Hamilton, Silver State ACO Larry Preston, Silver State ACO Dr. Bryan Demarie, USMD Julie Martinez, USMD | ||
| 3:30 pm - 4:00 pm |
| [Mini session] How Columbia Doctors ushers in a new era of consumerism with Patient Estimates [More Info] Evelyn P Sigcha, Columbia Doctors | ||
| 3:30 pm - 4:00 pm |
| [Mini session] Austin Regional Clinic connects the front office to the back office for reduced claim denials and improved cash flow [More Info] Angelica Palacios, Austin Regional Clinic | ||
| 3:30 pm - 4:00 pm |
| [Mini session] Claims: ideation and innovation session [More Info] Rob Stucker, Experian Health | ||
| 4:00 pm - 4:15 pm | Break | |||
| 4:15 pm - 5:30 pm | Small group roundtables [More Info] | |||
| 5:30 pm - 6:30 pm | Free time | |||
| 6:30 pm - 7:30 pm | Networking and cocktail reception [More Info] | |||
| 7:30 pm - 11:00 pm | Tailgating party and dinner [More Info] | |||
| 10/24/2018 | ||||
| 7:00 am - 8:00 am | Breakfast [More Info] | |||
| 7:00 am - 8:00 am | The Hub open [More Info] | |||
| 8:00 am - 8:15 am | Day 2 Welcome [More Info] Craig Boundy, Chief Executive Officer, Experian North America | |||
| 8:15 am - 9:15 am | Client Panel [More Info] Facilitator: Merideth Wilson, Experian Health Sheldon Pink, American Academic Health System James Robinson, Atrium Health Becky Peters, Banner Health Lori Velasquez, Community Health Systems (CHS) Allison Vogel, NYU Langone Health | |||
| 9:15 am - 9:30 am | Client success story: Northwell Health [More Info] | |||
| 9:30 am - 9:45 am | Day 2 Recap [More Info] Jennifer Schulz, Group President, Experian Health Nicole Rogas, Senior Vice President, Sales, Experian Health | |||
| 9:45 am - 10:00 am | Break | |||
| 10:00 am - 12:15 pm | The Hub open [More Info] | |||
| 10:00 am - 10:30 am |
| Contract Manager and Analysis for hospitals: INTEGRIS Health negotiates with strategic purpose [More Info] Angela Neal, INTEGRIS Health, Inc. | ||
| 10:00 am - 11:00 am |
| ClaimSource® powers Atrium Health to automate processes and optimize reimbursement from patients and payers [More Info] James Robinson, Atrium Health | ||
| 10:00 am - 11:00 am |
| Cleveland Clinic's quest for increased coverage and reduced bad debt [More Info] Betty Mercurio, Cleveland Clinic Katie Pochatek, Cleveland Clinic Dustin Whittier, Experian Health | ||
| 10:00 am - 11:00 am |
| Hidden gems of Experian Health eligibility [More Info] Leannah Weber, Experian Health | ||
| 10:00 am - 11:00 am |
| Aurora Health Care shares innovative strategies to enhance collections [More Info] Peter Troia, Aurora Health Care Tiffany Rudy, Experian Health | ||
| 10:00 am - 11:00 am |
| Contract Manager for medical groups: ideation and innovation session [More Info] J. Scott Milne, Experian Health | ||
| 10:00 am - 11:00 am |
| Power Reporting Portal: learn from Experian Health experts through an interactive experience [More Info] Mike Indrigo, Experian Health Jason Watson, Experian Health | ||
| 11:00 am - 11:15 am | Break | |||
| 11:15 am - 12:15 pm |
| Power up your revenue cycle with power reporting for Contract Manager and Claim Scrubber [More Info] Raquel Gould, Experian Health Tricia Ibrahim, Experian Health Katy LeMasters, Experian Health Marie Ziegenhagen, Experian Health | ||
| 11:15 am - 12:15 pm |
| Claim Scrubber: ideation and innovation session [More Info] J. Scott Milne, Experian Health | ||
| 11:15 am - 12:15 pm |
| Patient Estimates – new features, product roadmap, and the new estimate accuracy dashboard [More Info] Dan Wiens, Experian Health Deepak Yedlarajaiah, Experian Health | ||
| 11:15 am - 12:15 pm |
| The argument for a consolidated payment experience in the changing payment security environment [More Info] Kevin Kidd, AxiaMed Jorge Wong, Experian Health | ||
| 11:15 am - 12:15 pm |
| Deciphering your Collections Optimization Manger reports [More Info] Cari Cesaro, Experian Health Stefi Draeger, Experian Health | ||
| 11:15 am - 12:15 pm | The changing regulatory landscape and its impact on patient information [More Info] Karly Rowe, Experian Health | |||
| 12:15 pm | Lunch & Departure | |||
