CDW Dinner Series
 

Morton's The Steakhouse

213 South West Clay Street
Portland, OR

Tuesday, April 17
5:30pm - 8:30pm

Complimentary valet parking provided, courtesy of CDW.

Presented in partnership with CIO, CSO, Computerworld and Network World


Today’s customer interactions can quickly generate actionable data for improved decision-making and better business results. But countless obstacles stand between this data and an organization’s success – not the least of which are the right mix of technologies, and the core strategy that brings them together. As competitors race to exploit these advantages, we’ve entered an urgent, high-stakes business environment for creating experiences that truly delight the customer, while simultaneously gaining efficiency and ROI.

Join us for CDW’s dinner on “Improving the Customer Experience” presented in partnership with CIO, CSO, Computerworld and Network World, where we’ll bring together experts savvy to address your questions, challenges and more. You’ll gain an up-to-the-minute understanding of today’s digital engagement strategies to help your organization advance in today’s business environment.

  • How organizations are leveraging digital transformation strategies to strategically shift time and investments to meaningfully improve the customer experience.
  • How organizations are making the most of customer data by creating insights and actions.
  • Which strategic opportunities you can utilize to improve the customer experience, with technology advancements across the Internet-of-Things (IoT), smart workplaces, public safety, transportation, manufacturing and retail. 
  • The foundational strategies you can use to create plans for improvement, and identify the most appropriate technologies.
Agenda
Tuesday, April 17, 2018

5:30pm - 6:30pm
Registration & Networking with Cocktails

6:30pm - 6:35pm
Welcome & Opening Remarks
  • Lane Cooper, Contributing Editor, CIO, CSO, Computerworld, Network World
6:35pm - 8:30pm
Executive Dinner and Panel Discussion: Improving the Customer Experience
  • Michael Donnelly, ITOA Solutions Architect, Splunk Software
  • David Hillman, Sr. FSA, CDW
  • Brian Rants, US Enterprise Sales, IBM 
  • Moderator: Lane Cooper, Contributing Editor, CIO, CSO, Computerworld, Network World


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