Dell Tech Heroes:

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The Use Case Contest is now closed. Congratulations to Neeba Merin Thomas from Northstar for being the Grand Prize Winner!

Tell us how YOU are a Hero!

Call for use cases

What business or societal problem did your customer solve using a Dell Technologies-based solution and your services? Whether it’s facilitating medical care, or simply automating a mundane task that helps a lot of people, we want to hear about it! BONUS: The Heroes Program is granting MyRewards points (value: US$500) to each of the first 25 qualified use cases submitted between December 1, 2018 and March 15, 2019. Multiple entries are permitted. We will recognize a grand prize winner (US$1500 in MyRewards points) at the Heroes reception at GPS in May 2019. Multiple entries are permitted. End customer and their legal team must be willing to be an enthusiastic public reference for Dell. 


Submission guidelines
Updated information 

  • Provide Topology or RA Diagrams:  Due to an overwhelming response to the contest, our governance council (Dell Corporate Reference Account owner + Heroes Technical Leadership) needs to see "before" and "after" topology diagrams and reference architectures to clearly depict the dramatic transformation your customers underwent with your technical guidance and leadership. 
  • Provide Dell EMC Sales Order Number: The goal is to highlight referenceable wins that YOU led, leveraging the Dell solutions [+Strategically Aligned Businesses] and your value-add as a Solution Provider. We want to focus on opportunities that are won, deployed, and the customer is happy with the Dell-based solution. Please provide the Dell EMC Sales Order number associated with your Use Case submission.

 Send in a summary of your use case, using 100-300 words. Please include this information:>

  1. What business or societal problem was your customer trying to address?
  2. Are you authorized to identify your customer? If yes, please provide the customer name and their customer.
  3. What did your team do to translate the business needs into an IT solution?
  4. What system or solution did you implement with your customer (i.e., edge computing, VDI, automation/orchestration, etc.)?
  5. Was there something unique about your proposed configuration that caused your customer to select your firm for this project? Tell us about it.
  6. What impact did this IT solution have on the customer’s ability to meet its business or societal goals? How are people being impacted positively because of the solution?
  7. How long was the sales cycle? When (month and year) was the implementation completed, and acceptance criteria met?
  8. Did you leverage any of the Dell EMC Incentives (i.e., “Get Modern” “Storage 1-2-3” or “Storage Loyalty”) to quote and win this deal?
  9. Does this clearly tie to the Four Transformation Areas of DellEMC (Digital, IT, Workforce, Security)? If so, how?
  10. Does this deal include Dell Technologies Strategically Aligned Businesses (VMware, Pivotal, RSA, SecureWorks, Virtustream)?

Additional guidelines

  1. All submissions must be in English
  2. Only submissions referencing a customer willing to be a public reference will be eligible for the grand prize of $1,500 MyRewards Points. Submissions without public reference are still eligible for the first 25 $500 MyRewards Points.
  3. Preference will be given to submissions that:
       - Clearly tie to the Four Transformation Areas of DellEMC (Digital, IT, Workforce, Security) Include Dell Technologies Strategically
       - Aligned Businesses (VMware, Pivotal, RSA, SecureWorks, Virtustream)
  4. Your submitted use case summary information and architectures may be used for Dell EMC engineering white papers. If your customer is willing to be named, we will publish it; if they are not, it will be a generic reference.
  5. Dell EMC reserves the right to amend guidelines at any time. The most recent set of guidelines will prevail.

Send an email to with your answers

Put this in the subject line: (Partner name) use case submission