AGENDA

09/21/2011
10:00 - 12:00Board of Trustees Meeting
12:00 - 13:30Registration and Lunch
13:30 - 15:00HROA Buyers SIG - Next generation HRO Buyers
15:00 - 15:30Break
15:30 - 17:30HROA Buyers SIG - Hot Topics discussion on Innovation & Continuous Improvement in Service Delivery’
17:30 - 18:00Wrap up and next steps
18:00 - 18:30Free Time
18:30 - 19:30HROA Buyers SIG Welcome Reception
19:30 - 22:00Networking Dinner & Awards Gala

09/22/2011
09:30 - 10:00Welcome Address
10:00 - 11:00State of the Outsourcing Industry in 2011 - A new era for global business operations strategy, or more of the same?
11:00 - 13:00HROA Community Experience & Hot Topics Breakouts
13:00 - 14:00Networking Lunch and Closing Address
14:00 - 16:00North American Chapter Board of Directors Meeting

 

SPEAKERS

0 [More Info]
 
LeAnne Andersen [More Info]
VP, Global HR Services
Best Buy
 
Phil Fersht [More Info]
Founder, Chief Executive Officer and Research Director
HfS Research
 
0Cay Gliebe [More Info]
VP Sales and Marketing
NorthgateArinso