09/21/2011 | |
10:00 - 12:00 | Board of Trustees Meeting |
12:00 - 13:30 | Registration and Lunch |
13:30 - 15:00 | HROA Buyers SIG - Next generation HRO Buyers |
15:00 - 15:30 | Break |
15:30 - 17:30 | HROA Buyers SIG - Hot Topics discussion on Innovation & Continuous Improvement in Service Delivery’ |
17:30 - 18:00 | Wrap up and next steps |
18:00 - 18:30 | Free Time |
18:30 - 19:30 | HROA Buyers SIG Welcome Reception |
19:30 - 22:00 | Networking Dinner & Awards Gala |
09/22/2011 | |
09:30 - 10:00 | Welcome Address |
10:00 - 11:00 | State of the Outsourcing Industry in 2011 - A new era for global business operations strategy, or more of the same? |
11:00 - 13:00 | HROA Community Experience & Hot Topics Breakouts |
13:00 - 14:00 | Networking Lunch and Closing Address |
14:00 - 16:00 | North American Chapter Board of Directors Meeting |
0 | [More Info] |
LeAnne Andersen [More Info] VP, Global HR Services Best Buy | |
Phil Fersht [More Info] Founder, Chief Executive Officer and Research Director HfS Research | |
0 | Cay Gliebe [More Info] VP Sales and Marketing NorthgateArinso |