| Wednesday, July 20, 2011 | |||
 7:30 am - 8:30 am | Registration and Networking Breakfast | ||
| 8:30 am - 8:45 am | Welcome and Opening Remarks Maryfran Johnson, Editor in Chief, CIO magazine & events Kevin More, VP of IS, May Institute, and SIM Boston Chapter President | ||
| 8:45 am - 9:45 am | Opening Keynote: Discover Your Leadership Brand Suzanne Bates, President, CEO and Author, Bates Communications The very best CIOs and senior executives know how to influence others and drive value into their companies. They accomplish this by leveraging their reputations, or personal ‘brands,’ says executive coach and author Suzanne Bates. “The question is: What is your brand? How do you communicate it in a way that motivates, inspires and influences others?” In this opening keynote, Suzanne will share some insights and proven strategies for capturing the value of your brand. She’ll tap into her upcoming book, “Discover Your CEO Brand,” to reveal how the experiences of some famous leaders like Steve Jobs or Sir Richard Branson shaped their leadership styles and, more importantly, how to identify and leverage your own IT leadership brand.
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| 9:45 am - 10:30 am | A Decade of Innovation at State Street Madge Meyer, EVP, Chief Innovation Officer and Technology Fellow, State Street Corporation State Street is highly invested in IT as a competitive advantage for its $10 billion business in investment management, trading and research services. Along with this year’s CIO 100 award, the company’s long history of business and technology innovation has brought home 46 business technology awards over the years. State Street has strategically leveraged technology to rapidly create and deliver innovative business solutions that directly contribute to its success. These achievements have required re-engineering many of the traditional ways in which IT operated, including early adoption of transformational technologies such as cloud computing. In this fascinating look inside a Fortune 500 firm (No. 249), Chief Innovation Officer Madge Meyer will outline several of the principles, practices and solutions that have allowed State Street to create and continually advance its IT foundation for business innovation. She will also talk about her new role leading innovation efforts inside the bank. | ||
| 10:30 am - 11:00 am | Refreshment and Networking Break | ||
| 11:00 am - 11:30 am | The CIO Collaboration Paradox David Murashige, Vice President, Business Development, Avaya Communications and collaboration are a major challenge for today’s CIOs, largely because the devices and user experiences tend to fall short of what enterprise workers need in easy-to-use tools to help them connect, communicate and collaborate at a moment’s notice. High-end telepresence solutions are too expensive for most companies. Low-tech document sharing only goes so far. Neither offer the increased productivity and process efficiency of seamless integration across video, instant messaging, screen and document sharing, email and web. In this industry expert session, Dave Murashige, Avaya's VP, Business Development, will talk about the changing face of business collaboration and how the directions emerging in this field can help CIOs fuel corporate innovation and growth.
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| 11:30 am - 12:30 pm | CIO Discussion Panel: IT Consumerization, Mobility and the Cloud Moderator: Martha Heller, President, Heller Search Associates Walt Oswald, Corporate Vice President and CIO, Motorola Mobility Jacques Ouimet, VP of Infrastructure Services, John Hancock Financial Services Neal Ramasamy, Managing Director & CIO, New York Life Retirement Plan Services Joyce Sandvik, VP of IT, Federal Reserve Bank of Boston A trio of mega-trends in mobility, IT consumerization and cloud computing are converging on the business technology landscape today, fast becoming a core enabler of leading-edge innovation and business value delivery. The speedy transition of cloud computing from last year’s buzzword to this year’s reality has surprised even the most skeptical CIOs. Also at play in today's enterprises are accelerating trends in mobility, as the drive to leverage new kinds of data “on the move” has a significant impact across many industries. These trends bring with them tensions in the CIO role around enablement vs. security, agility vs. integration, and business vs. IT in technology resource control. In this panel discussion with prominent IT leaders, you’ll hear how companies are managing these tensions as they reconsider their technology roadmaps, serve new customer bases and respond more effectively to the demands of business in a hyper-connected online world. | ||
| 12:30 pm - 1:40 pm | Lunch
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| 1:45 pm - 3:00 pm | Sounding Board Leadership Forum: Managing Central Operations for Greater Value Ken Piddington, CIO, Global Partners LP Moderator: Pam Stenson, SVP & GM, CIO Executive Council Fast growth through acquisition always creates integration challenges for CIOs, but how do you handle the change and process management when you've made the final decision on standard systems? In this problem-solving workshop run by our CIO Executive Council, Ken Piddington, CIO at energy and fuel company Global Partners, will outline his plan to move to a single operations management system to reduce costs and optimize profits. He has buy-in from the top but still must determine the best approach for proving value to the front-line managers. In small discussion groups, attendees will have the chance to evaluate the situation and weigh in with their own experiences, lessons and recommendations. The workshop concludes with each table reporting out its best advice.
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| 3:00 pm - 3:30 pm | Leveraging the Network as an Engine for Innovation and Growth Michael Rau, Vice President and CTO, Borderless Network Architecture, Cisco Ten years ago the enterprise network delivered connectivity. Today the network delivers e-commerce, online banking, virtual physicians and dozens of other critical business functions. Yet as much as the Internet and corporate networks have evolved over the years, most companies have just scratched the surface of their potential. As business continues to evolve, IT leaders must ask themselves if their own networks are holding their organizations back or moving them forward. This keynote session will explore the IT industry trends leading the evolution of the Internet, real-world strategies for driving business impact with your network, and how to increase returns on your IT investment.
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| 3:30 pm - 4:00 pm | Business Technology Breakouts | ||
| 3:30 pm - 4:00 pm | Operate & Innovate on a Dime Andrew Schroepfer, Vice President of Strategy, Rackspace Hosting Cloud technologies are creating an inflection point where many enterprises must at least consider hosting alternatives for even the most mission-critical websites and applications. And while cloud may be available for everyone, it is not the best choice for everything. In this breakout session, Rackspace Hosting will demystify the cloud by sharing how enterprise customers are adopting cloud computing for various types of applications. Learn how a hosted solution can enable your organization’s innovation by cost-effectively overcoming the challenges of scaling, availability and performance. Rackspace will also share information about OpenStack™, a game-changing open-source cloud platform designed to foster the emergence of technology standards and cloud interoperability. | ||
| 3:30 pm - 4:00 pm | Alternate Engagement Models for IT Services: Don't Pay for Efforts Alone Prasanna Satpathy, Sr. VP & Head, Financial & Professional Services, HCL Most organizations struggle to prove the actual business value realized from their huge investments in technology and IT services. This disconnect is something that makes business executives even more skeptical about signing off on capital expenditures for IT integration services. So it is especially important to understand alternate engagement models that can be based on measured business value and savings from the engagement. During this session, our expert will delve into the details of how such alternate models work in the real world and will cover some practical examples of some specific HCL engagements. | ||
| 4:15 pm - 5:00 pm | Closing Keynote: IT’s Role in Creating a New Generation of Connected Vehicles Mark Carbrey, CIO, Cross Country Automotive Services When Hyundai rolled out its BlueLink connected vehicle technology this year, CIO Mark Carbrey of Cross Country Automotive knew every inch of that telematics offering before consumers got the first glimpse. At Cross Country, the innovative technology known as the T3 Connected Vehicle Platform was a $20 million project involving user-oriented development, multi-modal delivery of services, cloud computing and high-transaction mobile applications. Developed as an entirely new type of product, T3 allows the simple integration of vehicles, websites, mobile devices (or any endpoint) to backend content, and was heavily influenced by focus-group testing as it was built to be “fast and fun to use.” In this entertaining closing keynote, Mark will take us behind the scenes of this game-changing, business-driven IT initiative that put Cross Country on the map with automotive manufacturers. | ||
| 5:00 pm - 5:15 pm | Closing Remarks Maryfran Johnson, Editor in Chief, CIO magazine & events | ||
| 5:15 pm - 6:15 pm | Cocktail Reception Sponsored by:  | ||
