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Frequently Asked Questions

Everything you need to know...

Please click here to learn about the various ways Consultants can earn an invitation to register for Convention. If you don't have an opportunity to attend in Las Vegas this year, don't worry... R+F Virtual allows you access to every impactful moment, from mainstage presentations to breakout sessions.

Please reference the table below to find out when you will receive an invitation to register.

Level V Circle or Higher by August Beginning May 23*
Level V EC in February May 23
Virtual Early Bird Achiever in 2016 June 1
Lead the Way Milestone Four and Five Achiever by July August
Run to Convention Qualifier: top 6,500 Achievers as of July 31 August 4
New Consultant Program Achiever  August 7

*New qualifiers will be sent invitations to register on a monthly basis June through September

To attend R+F Convention 2017 onsite in Las Vegas, you will have two General Session viewing options to select from (based on availability):

  • Arena Viewing - $395
    You will view the General Sessions and Awards Gala in the Grand Garden Arena.
  • Broadcast Viewing - $295
    You will view the General Sessions in the MGM Conference Center. The Awards Gala will be viewed in the Product Expo where you will be able to celebrate the conclusion of R+F Convention 2017 alongside fellow Consultants! Everything else-Product Expo, Breakout Sessions, networking and purchasing opportunities-will be shared with the broader group.

The R+F Virtual fee is $89. Click here to register!

The Broadcast Viewing experience will take place in the Conference Center at the MGM. Broadcast Viewing attendees will enjoy an intimate viewing experience of the General Sessions and Awards Gala alongside fellow consultants. Everything else--Product Expo, Breakout Sessions, networking and purchasing opportunities--will be shared with the broader group.

Arena Viewing provides access to the Grand Garden Arena, where the General Sessions and Awards Gala will take place.

The registration fees are $295 for Broadcast Viewing and $395 for Arena Viewing.

At this time, we do not have an active waitlist as you must qualify in order to attend R+F Convention. We recommend participating in the Run to Convention program to earn your invitation to register.

Receiving an invitation to register does not necessarily guarantee a seat. The registration rules for each Achiever type are detailed below. Please note, if you cancel your registration or decline your invitation to register, your seat will be forfeited.

Level V Circle and Above Registration is guaranteed, but you must register by September 28.
Level V EC as of February Registration is guaranteed, but you must register by May 31 at 11:59 pm PT or your seat will be forfeited.
Early Bird Achiever Registration is not guaranteed and will be on a first-come, first-served basis when launched on June 1.
Lead the Way Milestone 4 or 5 Achiever Registration is guaranteed, but you must register by September 28.
Run to Convention Achiever Registration is guaranteed, but you must register within 72 hours of receiving your invitation otherwise your seat will be forfeited.
New Consultant Program Achiever Registration is guaranteed, but you must register within 72 hours of receiving your invitation otherwise your seat will be forfeited.

The last day to register for R+F Convention is Wednesday, August 16, 2017 at 5:00 PM PDT, or as long as seats remain available. The last day to modify your registration is Friday, September 29, 2017 at 5:00 pm PDT. For assistance onsite with your registration, please visit the Registration Help Desk located in the lobby of the MGM Grand Conference Center.

PLEASE NOTE: February LV Executive Consultants have a registration deadline of May 31, 2017; Run to Convention Achievers and New Consultant Achievers have a registration deadline of 72 hours from receiving their invitation to register.

Upon completing your registration, a confirmation e-mail was sent to the e-mail address used to register. You can also view your current registration by clicking here and logging into your account.

Yes; New Consultants who enroll in June or July 2017 are eligible to earn a registration spot at R+F Convention 2017 through the New Consultant Convention Program by achieving the following within the June and/or July Commission Periods:

• Help at least two (2) newly enrolled Personally Sponsored Consultants achieve 600 SV or more during their months of enrollment* and
• Help one (1) of your newly enrolled Personally Sponsored Consultants who achieved 600 SV or more during her or his month of enrollment promote to Executive Consultant (EC) Paid-As Title** by July 31, 2017 

Click here for the Convention 2017 Refund Policy.

No, all registrations are non-transferable.

Guest registration will be limited however, one guest is allowed as long as seats remain available. Guests must be a spouse, business partner or significant other, and may not be a Rodan + Fields Consultant or a prospective Consultant. Consultants should all register independently in order to be recognized for achievements during Convention. If you register a Consultant as your guest, they will be cancelled from your registration.

Only one Consultant registration per account is allowed. Your spouse, business partner or significant other must be registered as a guest. If your guest is a business partner and on your account, he/she will be eligible to receive a Consultant badge with their title noted.

No, you will receive your registration materials (badge, lanyard, ribbons, etc.) onsite in Las Vegas. Onsite Registration opens on Wednesday, October 4, 2017.

All attendees should plan to arrive in Las Vegas for onsite registration, the Opening General Session and breakout sessions by Thursday morning, October 5, 2017. The Opening General Session will commence on Thursday afternoon, October 5, 2017. Registration will be open Wednesday - Saturday.

Take advantage of the discounted hotel rates for Rodan + Fields attendees. Click here for detailed information about the Convention 2017 R+F room block. You’ll be prompted to make a reservation during the Convention registration process. Hotel rooms can be booked until Friday, September 15, 2017, or until the block is filled. After this date, reservations and rates are subject to availability. Please note, hotel rooms are limited and available on a first-come, first-serve basis. A deposit in the amount of one night’s room and tax will be required upon confirming your reservation.

Rooms at the MGM Grand Hotel are limited and in high demand. Due to the number of last minute cancellations experienced during past Conventions, a refundable deposit of $250 is now required in order to reserve a hotel room at the host hotel. The deposit will be applied to your reservation and you will pay the remaining balance at check out. Deposits will become non-refundable after the cancellation deadline of July 20, 2017.

If you are planning to share a room with another Consultant, we encourage you to finalize your roommate plans as soon as possible.

The last day to cancel your hotel reservation and receive a refund for your hotel deposit is July 20, 2017. After July 20, you will not receive a refund for cancelling your reservation. No exceptions will be made.

Due to the demand for rooms in the R+F room block, we request that you cancel your reservation as soon as possible so that attendees on the waitlist can be accommodated.

Yes. When you book your room through the R+F Convention 2017 registration site, you’ll have the opportunity to specify the room type as well as the names of your roommates.

Due to the number of Convention attendees who wish to reserve a hotel room at the R+F rate and the limited number of rooms available, each registrant is able to reserve only one hotel room.

Hotel reservations are non-transferable.

Should you have to cancel your registration and another Consultant is listed on your hotel reservation, the hotel reservation can be transferred to that roommate. To submit the hotel transfer request, please e-mail Convention2017@rodanandfields.com with your registration confirmation number and the registration confirmation number of the person you would like to transfer the hotel reservation to. 

Rodan + Fields attendees will receive discounts for the mandatory hotel resort fee. The R+F negotiated resort fees are as follows: $10 at the Tropicana, $17 at the MGM Grand, $20 at the New York New York and $25 at the Signature Hotel. You must have a reservation within the R+F room block to be eligible to receive this discount.

The resort fee includes high speed internet access (in-room), daily newspaper available for pick up, complimentary printing of boarding passes, unlimited local and toll free calls and access to the fitness center.

To reserve a hotel room within the R+F room block, you must do so through the online registration form. You must register in order to make a hotel reservation. Should you a book a room directly through the hotel, please note it will not be at the discounted Convention rate and is not protected by Rodan + Fields. If you have already registered and would like to make a hotel reservation, please email Convention2017@rodanandfields.com for assistance. 

Due to security reasons, R+F is not able to assist with finding roommates for Convention.

Please send your registration confirmation number and requested change(s) to Convention2017@rodanandfields.com. Changes to hotel reservations cannot be made by logging in to your registration. 

All hotels in the R+F block are within walking distance to the MGM Grand Conference Center. Should you decide to stay elsewhere, shuttle service will not be provided to the MGM Grand Conference Center.

Yes. The MGM Grand Conference Center has one parking structure, which is the main guest parking structure that can be accessed from Tropicana Avenue. The parking structure is open 24 hours a day.

Click here to view the R+F Convention 2017 agenda. Your personalized agenda will be detailed in the R+F Convention 2017 mobile app once live. Stay tuned for more details on when and how you can download the official event pp!

You will have the option within the registration process to select specific training sessions to attend. Session registration will open in late September and all registrants will be notified via e-mail to log in and select their sessions.

Breakout Session enrollment will open for Level V Circle Achievers and Above as well as Milestone Five Achievers on Tuesday, September 19. Breakout Session enrollment opens for all other attendees on Friday, September 22.

Spouses and Business Partners will be automatically enrolled in the sessions that you select during the Breakout Session enrollment process. They will not be able to attend separate Breakout Sessions from those you are attending. All Consultants will have the opportunity to select their own Breakout Sessions.

You must enroll in Breakout Sessions by Friday, September 29 at 5:00 PM in order to select your preferred sessions. If you do not enroll by the deadline, you will be automatically enrolled based on availability once Breakout Session enrollment closes.

Recognition will be based on your Paid-As Title and Program Achievements as of August 31, 2017. Click here to view the Convention 2017 Recognition Roadmap.

The Run to Convention program gives every R+F Independent Consultant the choice to make her or his Convention dream a reality. Through the Run to Convention program, all Consultants will have the opportunity to earn points towards securing a registration seat at R+F Convention 2017, in addition to other exclusive rewards, by increasing his or her total number of Executive Consultants* (EC) within their Personal Team and/or helping newly enrolled Personally Sponsored Consultants achieve 600 in Sales Volume (SV) in their enrollment month. 

6,500 Guaranteed seats to  R+F Convention 2017 will be available to top point Achievers. Once 6,500 RTC seats have been claimed, R+F Virtual invitations and $189 RF Payday deposit will be extended to the next 2,000 RTC Achievers. 

For full program details see the Terms and Conditions.

All active Consultants can participate in the Run to Convention program.

The Run to Convention Program starts on Wednesday, March 1, 2017 and ends on Monday, July 31, 2017 11:59 PM PST.

You must achieve a minimum of 100 SV and one or all of the following during the promotional period:

  • Grow total number of Executive Consultants (EC) within their team by a minimum of 2 (two)
  • Help 2 (two) newly enrolled Personally Sponsored Consultants achieve 600 SV or more during their month of enrollment

Consultants are awarded points based on helping New Enrollees achieve 600 SV in their enrollment month, and growth in Executive Consultants. For more information, review the program Terms and Conditions.

A Consultant can track their progress and ranking daily on the Leaderboard tab under the Recognition page of the R+F Journey website. Please note, the Leaderboard is updated on a daily basis. Monthly email communications are also sent out notifying Consultants of their current point total, team status, and how what they need to achieve to reach the next threshold.

If a Consultant is tied in ranking with another Consultant at the end of the Promotional Period, those Consultants will be ranked by the total growth of her or his L1 + L2 Qualifying Volume between end of February 2017 and end of July 2017.

The top 6,500 Achievers will be sent an invitation to register for R+F Convention 2017 on Friday, August 4, 2017. The invitation to register will expire after 72 hours and should seats remain available, invitations will be extended in order of Consultants with highest number of points.

Yes, in addition to securing an invitation to register for Convention, Consultants have the opportunity to earn other rewards. Click here to view the Run to Convention Point Chart.

No; all Achievers will be required to pay the registration fee which will be announced in May. Based on the number of points earned, Consultants may be eligible to receive an RF PayDay deposit to cover part of the registration and travel costs associated with attending Convention.

Yes; Achievers will have 72 hours to register after receiving the e-mail invitation for R+F Convention 2017. If they do not register within 72 hours, they will no longer be eligible for the Run to Convention rewards and the next Consultant with the highest number of points will be invited to register. No exceptions will be made.

The Arena Viewing option is not guaranteed. Achievers will have the opportunity to select from Arena Viewing or Broadcast Viewing, based on availability at the time of registering.

Achievers who earn 35 or more points will be eligible to register a spouse or business partner at the guest registration fee. Consultants are not permitted to be registered as guests. With many Consultants striving for a seat at Convention, our goal is to provide the opportunity to attend Convention to as many active Consultants participating in the Run to Convention program as possible. Achievers with less than 35 points will not be able to register a spouse/business partner however, we encourage them to register for R+F Virtual where they can stream live General Sessions, access select Breakout Sessions and much more.

Achievers who earn 35 or more points will be guaranteed hotel reservations at the host hotel. Rooms at the R+F group rate will be available to all other Achievers on a first-come, first-served basis. Achievers will have the opportunity to confirm a hotel reservation within the R+F room block during the registration process, permitting availability.

Yes; all R+F Convention 2017 attendees will receive complimentary access to R+F Virtual. If you have already subscribed to R+F Virtual 2017 and paid the $89 subscription fee, an RF Pay Day deposit in the amount of $89 will be deposited into your account on Friday, September 15.

Yes. R+F Virtual Convention content will remain available on demand.

R+F Virtual Convention is an engaging social, learning and purchasing platform for Consultants worldwide. You will have access to the Convention-exclusive product and merchandise offerings, plus the ability to view General Sessions and select Breakout Session content, interviews and much more, all while working closely with your teams in real time.

R+F Virtual is the perfect companion for your trip to Las Vegas. While you’ll experience the energy and excitement first hand, your subscription will allow you to relive your favorite moments on-demand. Amplify your learning experience with more breakout sessions than you could possibly see in person and interviews with leaders featured exclusively on R+F Virtual. Travel home knowing that the knowledge you’ve gained in the last four days was just the beginning.

You’ll be prompted to supply this information during the registration process. You can also send an e-mail to Convention2017@rodanandfields.com or call the Convention Support Team at:

  • Toll-Free Number 866-254-9142
  • Intl. Number 650-416-8812
  • The Convention 2017 Support Team is available M-F from 6 AM - 6 PM PT.

Spouses are invited to attend as a registered Guest. Attendees must be 18 years or older. With the exception of nursing infants, children are not permitted to attend. We have arranged Mothers’ Rooms in three private locations for our nursing Consultants. They will be equipped with furniture, hand sanitizers, etc. and are located in both the Conference Center and in the ground floor of the Grand Garden Arena. Signage will direct those in need to the rooms, or any of our Convention Staff will happily direct you.

We are, unfortunately, unable to accommodate strollers anywhere in the Arena for General Sessions, as they are not permitted within the Arena as dictated by the Fire Marshall. Additionally, space and security constraints don’t allow us to hold them anywhere outside the Arena. Please consider leaving strollers in hotel rooms before coming to the event.

The R+F Convention 2017 Merchandise Collection is exclusively available for R+F Virtual subscribers and on-site Convention attendees only. Please visit the below links and login to your personal website to access. 

US: https://www.rodanandfields.com/Shop/Convention-Offers/products 

CAN: https://www.rodanandfields.com/ca/products/conventionOffer

There are no limitations on the quantities of items you purchase. Please note: quantities are available while supplies last. Purchases are final sale and cannot be returned or exchanged.

Due to limited available quantities, all items are final sale. We are not able to adjust or cancel orders after they have been placed.

Once items are sold out, there will not be additional inventory added for purchase.