Selling to an Emerging Consumer. A Secret Shoppers Insight
Consumers have become increasingly savvy with high expectations of service delivery.
Meeting and exceeding their expectations is the way to ensure your facility continues to be sought after, competitive and well respected within your community.
Let’s review together the feedback derived from our secret shopping experiences.
This highly topical presentation will provide insight into the Aged Care market’s selling behaviours and will provide you with innovative ideas to improved your sales success
Target Audience: Management and staff that are involved in the Sales and Tour Process that are looking at ways to improve their sales success
WORKSHOP DETAILS
DATE - Tuesday 28 February, 2017
TIME - 2:00 pm - 4:00 pm
VENUE - ACS Training Room
Suite 604, Level 6
5 Rider Boulevard
Rhodes NSW 2138
FEES
ACS Member - $ 80.00
Non Member - $ 120.00