| AGENDA | |
| 08.00 | Registration and Coffee |
| 09.00 |
CAPA Welcome and Chairman’s Introduction
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| SESSION 1: THE BIG PICTURE | |
| 09.10 | Big Picture Keynotes on the Outlook: State of the Victorian & Australian economy: Implications for travel
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| SESSION 2: THE SUPPLY CHAIN (PART A): AVIATION OUTLOOK | |
| 10.10 |
Airline Keynote
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| 10.45 | Executive Panel: Aviation Outlook: The state of the aviation market • Airline capacity debate: We’ve witnessed huge increases in capacity, but will demand keep up? • What’s the outlook for new air capacity and which airline business models will succeed? • How are travel patterns and traditional hubs being disrupted? • Ultra long-haul: way of the future? • Safety/security regulatory developments and their impact on corporate travel Moderator: ACTE President & Troovo Chief Executive Officer, Kurt Knackstedt Panelists:
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| 11.30 | Coffee & Networking |
| SESSION 3: THE SUPPLY CHAIN (PART B): ACCOMMODATION OUTLOOK | |
| 12.00 | The Hotel Outlook: Rates, occupancy, benchmarking and challenges • How is Melbourne trending vs the national average • What’s really happening locally with rates, new properties and seasonality • What can buyers do to minimise their spend in this environment
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| 12.20 | Executive Panel: Hotel Outlook: The state of the accommodation market and the challenges to sourcing hotels in 2017 • The Australian hotel landscape, the capacity outlook • What are the external pressures (non-Corporate demand • How do hotels demonstrate value through a Corporate Agreement • What are the challenges to the hotel industry when negotiating corporate contracts • Overseas corporate travel: a hotelier’s view Moderator: Microsoft, Group Manager, Global Travel, Meetings, Events, Georgie Farmer
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| 13.00 | Lunch (Hosted by United Airlines) |
| SESSION 4: DUTY OF CARE | |
| 14.00 | ATMC Executive of the Year Award Winner Presentation Introduction by ATMC, President, Rob Dell
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| 14.10 | Keynote: Payments - Watch this Space! Commonwealth Bank of Australia, Senior Manager Corporate Payment Solutions, Rebecca Tissington |
| 14.20 | Duty of Care in an increasingly risky environment • Most travel policies these days include Duty of Care considerations, but how are they activated? • What constitutes a crisis and who is involved in the response? • Are organisations ready for the unexpected? Provocateur at large: Intelligent Travel, Managing Director, Tony Ridley Followed by: Duty of Care Roundtables: Hotel Safety & Security simulation
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| 14.50 | Keynote: Personalising and streamlining the travel experience: The Predictive data revolution • The next revolution is one-click itineraries, based on past behaviour, company policy and market conditions. • How big data can simplify the booking process. • What are the benefits and risks when automation creeps in?
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| SESSION 5: ENHANCING THE TRAVEL EXPERIENCE | |
| 15.10 | Executive Panel: Digitisation of Travel Services: New ways to book, buy and pay: • New channels, new suppliers and new ways of using traditional inventory are changing the face of corporate travel. • What policy changes are needed to manage the disrupted supply chain? • What technologies should travel managers engage to stay in touch? • How are current expense and payment systems coping with the changes? Moderator: Changing Times, Director, Richard Savva
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| 15.45 | Closing Keynote: The innovative face of corporate procurement
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| 16.00 | Networking Drinks |
| 17.00 | Conference Close |
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