2017 Patient Experience Symposium


The Agency for Clinical Innovation, Clinical Excellence Commission, Health Education and Training institute, Bureau of Health Information, Cancer Institute NSW, eHealth, Mental Health Branch and Health and Social Policy Branch at the Ministry of Health and Health Consumers NSW would like to thank those who attended the 2017 NSW Patient Experience Symposium at the Sydney Masonic Centre on Tuesday 2 & Wednesday 3 May 2017.

We hope the Symposium provided the opportunity for people to come together to network, learn and share their ideas, work and projects with each other, thereby building our knowledge of this evolving aspect of patient care and improving the experiences of care for people in NSW.

We hope you enjoyed your time at the 2017 Patient Experience Symposium, please see below for presentations and videos.


Please click on the program below to view the speaker presentation slides which are now available. Each session title is hyperlinked to the PowerPoint presentation saved in Adobe PDF format, so you will need to ensure your computer can access PDF files in order to view the presentations. Some sessions may not be available due to unavoidable circumstances.


Please find four links below of the four plenary sessions which were held throughout the two day Symposium. To view the videos, please click on the appropriate links.

First Plenary Session, 8.30am - 10.00am, Tuesday 2 May: https://vimeo.com/217440745

Second Plenary Session, 2.50pm - 4.30pm, Tuesday 2 May: https://vimeo.com/217441396

Third Plenary Session, 8.30am - 10.00am, Wednesday 3 May: https://vimeo.com/217441939

Fourth Plenary Session, 2.50pm - 4.00pm, Wednesday 3 May: https://vimeo.com/217442453

Should you have any troubles accessing the links provided above, please email isabella@aligmentevents.comau. Concurrent sessions were not recorded.

Thank you again for attending the 2017 Patient Experience Symposium, please let us know if we can help you further.