Home About Membership Events Solutions Regions Press Room Sponsorship Contact
 

Toronto General Sessions


Education will build upon the travel manager as the supporting hub, with each of the spokes representing the various components that must come together in a unified fashion for a successful travel programme. Key focus areas within each of these spokes will surround the evolving expectations and needs of the modern business traveller, and support to the travel managers with both today's challenges and tomorrow's future.

Monday, 20 November 2017

9:00 - 10:00 -  Be the CEO of Your Travel Program & The Future of the Industry’s Essential Spokes: Part 1

An ACTE opening General Session like you’ve never seen! We’re bring our popular ‘Ferris Wheel’ framework to the Toronto stage where we’ll challenge you to think beyond the scope of today’s travel manager. Plus, spark your imagination with the future vision for the Sleep, Pay and Support spokes in snappy 10 minute segments; leave this session energized for the day ahead.

Speaker:
Greeley Koch, Executive Director,  ACTE                                             




16:00 - 17:00  Beyond Technology Shock and Awe: The Customer Experience Revolution is Here

In today’s business world, nothing is having as big an impact on customer and brand experience as technology. Emerging technology is radically elevating consumer’s expectations for brands just as it is reinventing the ability of organizations to deliver on those desires. Through real life examples, we will explore technologies such as altered reality and artificial intelligence that increasingly underpin how business is rapidly evolving to adapt to an experience-driven world in our industry and beyond.

Speakers:
Alan Snitow  , Strategy Consultant                                                             




Tuesday, 21 November 2017

8:45 - 9:45 - The Future of the Industry's Essential Spokes: Part 2

Continue to spark your imagination with snappy 10 minute segments around the future of travel as it pertains to Ferris Wheel spokes: Book, Collaborate, Ground and Fly. Also, the winning company from Monday’s Game Changer Studios will share their presentation to the whole audience; you’ll be inspired for what the future holds in store!




11:45 - 12:30 - Keynote Presentation & Conference Sparks: Ideas and Insights

Following the keynote presentation, a new general session feature summarizes the key themes and takeaways uncovered throughout the conference.With charm and wit, Kurt Knackstedt will share his insights to further underscore your own experience and a-ha moments, and bring us all together to tackle today’s challenges and tomorrow’s future head on.


Conference Sparks: Ideas and Insights: 

Kurt Knackstedt, Chief Executive Officer,  Troovo & ACTE President 





All subjects, speakers, and session details subject to change. There is no individual session registration. All sessions will fill on a first come, first served basis.