ACE - America's Claims Event


June 20, 2017 - Product Workshops & Opening of Exhibition
12:30 pm - 1:30pmRegistration Opens @ ACE 2017
1:30 pm - 2:30 pmProduct Workshop I - Chat BotsProduct Workshop II - Encryption Tools
2:30 pm - 2:45 pmCoffee Break
2:45 pm - 3:45 pmProduct Workshop III - Infrared CamerasProduct Workshop IV - Machine Learning
3:45 pm - 4:00 pmAfternoon Refreshments
4:00 pm - 5:00 pmProduct Workshop V - Digital HealthProduct Workshop VI - Evaluating and Predicting Risks [More Info]
5:00 pm - 7:00 pmOpening Cocktail Reception in Exhibition Hall

June 21, 2017 - Main Conference & Exhibition
8:00 am - 8:45 am Registration & Breakfast in the Exhibition Hall
8:45 am - 9:00 amWelcome and Opening Remarks by Claims Magazine
9:00 am - 10:00 am Keynote - Creating Cultures of Leadership [More Info]
Drew Dudley, Founder, Day One Leadership
10:00 am - 10:10 am Intersession Travel Time
10:10 am - 11:00 am Product Workshop VI- From FNOL to settlement, actionable analytics are key to improving bodily injury claim outcomes [More Info]
Olivier Baudoux, Vice President, Product Management and Strategy, Mitchell
Shahin Hatamian, Vice President, Product Management and Strategy, Mitchell
Norman Tyrrell, Senior Director, Product Management, Mitchell
Product Workshop VIII- Property and Casualty Data SolutionsProduct Workshop IX- Indicators of Fraud in All Lines of Claims: You Know It When You See It! [More Info]
11:00 am - 11:30 am Morning Break in Exhibition Hall
11:30 am - 12:20 pm Product Workshop X- Using Big Data to Maximize Productivity Product Workshop XI- Total Loss Claims in AutoProduct Workshop XII- Driving Better Claims Outcomes with Digital and Analytics [More Info]
Jeff Saye, Global Practice Leader for P&C Insurance Claims , Genpact
12:20 pm - 1:20 pm Networking Luncheon in Exhibition Hall
1:20 pm - 2:10 pmACETechACETrendsACEPractical
The Rise of Cyber Claims: What Insurers Need to Know [More Info]
Elissa Doroff, Vice President and Product Manager , XL Catlin
Danielle Roth, Team Leader-- Cyber Claims, XL Catlin
Kim Peretti, Co-Chair Cybersecurity Preparedness & Response Team, Partner Technology & Privacy Team, Alston & Bird
More Than Perks: How Claims Companies Compete for Top Talent with Other Industries [More Info]
Jarrod Murrieta, Head of Claims Catastrophe Response, Farmers Insurance, ACE Advisory Board 2017
Danielle S. Wade, CPCU, CIC, Chief Operating Officer, Jackson Sumner & Associates
Bob Wiese, Manager-Guest Claims, Disneyland Resort, ACE Advisory Board 2017
The Invisible World of Insurance Fraud [More Info]
Rich Wickliffe, Special Investigation Unit Manager, State Farm Insurance
2:10 pm - 2:15 pmIntersession Travel Time
2:15 pm- 3:00 pmACETechACETrendsACEPractical
The Evolving Landscape of Digital Devices to Combat Fraud in Claims [More Info]
Tracy Morato, SIU- Social Media Analyst, Selective Insurance Company of America
Matthew J. Smith, Associate Director of Government Relations, Coalition Against Insurance Fraud
Brendan Gaughan, Founding Partner, CMBG3 Law LLC
Prioritize This - How Teams Are Balancing Time on the Phone, File Reviews, and More Across the Industry [More Info]
Matt McColley, Vice President, Chief Claims Officer, Riverport Insurance Company
Kevin Swan, Director of Field Claim,CPCU, AIC, AIM , The Main Street Group
Peggy Killeen, Senior Vice President and Chief Claims Officer, Hudson Insurance Group
"I Made It Myself" - The Impact of 3D Printing on Claims [More Info]
Christopher C. Iliff, JD, Senior Vice President, Swiss Re, ACE Advisory Board 2017
3:00 pm - 3:45 pmAfternoon Refreshments featuring Constructive Networking [More Info]
3:45 pm - 4:30 pmACETechACETrendsACEPractical
The Open Frontier of Drones – What is the Impact on Claims Professionals? [More Info]Emerging Trends in Claims and Litigation: The Good, The Bad & The Ugly [More Info]Real World Scenarios, Unpacked: Differentiate Your Company Via Superior Management of Ethical Challenges (Ethics CE) [More Info]
Jamie Cooper, Partner, Martin, Disiere, Jefferson & Wisdom, LLP, ACE Advisory Board 2017
Peter MacDonald, ‎Vice President, Workers' Compensation Claims, The Hartford
4:30 pm - 4:40 pm Intersession Travel Time
4:40 pm - 5:30 pm Claims Executive Panel on the State of the Industry - Best Practices, How Things Have Changed, & Big Moves on the Horizon [More Info]
Paul Strohfus, Vice President Claims Legal Services/Regional Companies, WR Berkley Corporation
John E. Shaw, ARM, Sr. Vice President, Claims Management, Marsh Risk & Insurance Services
Mary Nasenbenny, Senior Vice President, Claims, The Hartford
Moderator: Eric Brandt, Managing Director and Chief Claims Officer, Esurance
5:30 pm - 7:00 pm Networking Cocktail Reception & ACE 2017 Awards in Exhibition Hall

June 22, 2017 - Headline Keynote & Tracks
7:30 am - 8:45 amWomen in Claims Networking Breakfast [More Info]
Jamie Cooper, Partner, Martin, Disiere, Jefferson & Wisdom, LLP, ACE Advisory Board 2017
8:00 am - 8:45 am Registration and Continental Breakfast
8:45 am - 9:00 am Welcome Back and Opening Remarks by Claims Magazine
9:00 am - 10:00 am Finding Purpose in Your Work – Keynote by CEO of Team Rubicon, Jake Wood [More Info]
Jake Wood, CEO, Team Rubicon
10:00 am - 10:45 am Networking Break
10:45 am - 11:35 am ACETechACETrendsACEPractical
The Impact of Mobile Apps on the Customer Experience and Staffing [More Info]
Sean Griswold, VP, Customer Experience and Claims, Metromile
Mike Simmons, CEO, Driveway
Ernie Bray, CEO and Author , ACD
Workers Comp Trends - Case Studies for Effective Pain Management and Getting People Back to Work [More Info]
Paul Peak, Pharm.D., Director, Clinical Pharmacy, Sedgwick
Dan Pliszka, ARM-P, Manager, Risk Management Office, The City of Charlotte Mecklenburg County, The Charlotte-Mecklenburg Board of Education
Maximizing Property Subrogation Recoveries: A Study of Current Subrogation Trends [More Info]
Dave Matejczyk, Esq., Founding Partner, Roberts, Matejczyk & Ita Co., LPA
11:35 am - 11:40 am Intersession Travel Time
11:40 am - 12:30 pm ACETechACETrendsACEPractical
A Sneak Peek at New Developments in Auto including, Telematics in Crash Claims, Autonomous Cars and more [More Info]
Kim Hazelbaker, Senior Vice President , Insurance Institute for Highway Safety / Highway Loss Data Institute
Jonathan Charak, FCAS, MAAA, Assistant Vice President and Actuary – Business Insights, Zurich North America
Marco Amendolagine, Head of Crash & Claims Service Delivery, Octo Telematics North America LLC
Claims Automation and Millennials - Current and Future Efforts by the Insurance Industry to Adapt to the Mass Retirement of Baby Boomers [More Info]Selecting Benchmarks and Standards for Various Lines of Insurance [More Info]
Jeffrey J. Rieder, CPA, CPCU, Partner and Head, Ward Group
Alan Hines, FCAS, MAAA, Managing Director , PwC Actuarial Services
12:30 pmClose of Conference