ACE - America's Claims Event
 

Agenda

06/20/2017 - Product Workshops & Opening of Exhibition
12:30 pm - 1:30pmRegistration Opens @ ACE 2017
1:30 pm - 2:30 pmProduct Workshop I - Chat BotsProduct Workshop II - Encryption Tools
2:30 pm - 2:45 pmCoffee Break
2:45 pm - 3:45 pmProduct Workshop III - Infrared CamerasProduct Workshop IV - Machine Learning
3:45 pm - 4:00 pmAfternoon Refreshments
4:00 pm - 5:00 pmProduct Workshop V - TelematicsProduct Workshop VI - Video Claims Systems
5:00 pm - 7:00 pmOpening Cocktail Reception in Exhibition Hall

06/21/2017 - Main Conference & Exhibition
8:00 am - 8:45 am Registration & Breakfast in the Exhibition Hall
8:45 am - 9:00 amWelcome and Opening Remarks by Claims Magazine
9:00 am - 10:00 am Keynote - Creating Cultures of Leadership [More Info]
Drew Dudley, Founder, Day One Leadership
10:00 am - 10:10 am Intersession Travel Time
10:10 am - 11:00 am Product Workshop VII - Digital HealthProduct Workshop VIII - Workflow AutomationProduct Workshop IX - Wearables
11:00 am - 11:30 am Morning Break in Exhibition Hall
11:30 am - 12:20 pm Product Workshop XProduct Workshop XIProduct Workshop XII
12:20 pm - 1:20 pm Networking Luncheon in Exhibition Hall
1:20 pm - 2:10 pmACETechACETrendsACEPractical
"I Made It Myself" - The Impact of 3D Printing on Claims [More Info]
Christopher C. Iliff, JD, Senior Vice President, Swiss Re, ACE Advisory Board 2017
More Than a Company Car: How Do Claims Companies Compete for Top Talent with Other Industries [More Info]
Jarrod Murrieta, Head of Claims Catastrophe Response, Farmers Insurance, ACE Advisory Board 2017
Danielle S. Wade, CPCU, CIC, Chief Operating Officer, Jackson Sumner & Associates
Bob Wiese, Manager-Guest Claims, Disneyland Resort, ACE Advisory Board 2017
The Invisible World of Insurance Fraud [More Info]
Rich Wickliffe, Special Investigation Unit Manager, State Farm Insurance
2:10 pm - 2:15 pmIntersession Travel Time
2:15 pm- 3:00 pmACETechACETrendsACEPractical
The Evolving Landscape of Digital Devices to Combat Fraud in Claims [More Info]
Tracy Morato, SIU- Social Media Analyst, Selective Insurance Company of America
Prioritize This - How Teams Are Balancing Time on the Phone, File Reviews, and More Across the Industry [More Info]
Matt McColley, Vice President, Chief Claims Officer, Riverport Insurance Company
Kevin Swan, Director of Field Claim,CPCU, AIC, AIM , The Main Street Group
Even Sherpas Need Oxygen: Recognizing and Maintaining Emotional Well-Being for Claims Professionals and Teams [More Info]
3:00 pm - 3:45 pmAfternoon Refreshments featuring Constructive Networking [More Info]
3:45 pm - 4:30 pmACETechACETrendsACEPractical
The Open Frontier of Drones – What is the Impact on Claims Professionals? [More Info]They Settled for WHAT? Surprising Settlements and Game Changers in Claims Litigation [More Info]Real World Scenarios, Unpacked: Differentiate Your Company Via Superior Management of Ethical Challenges (Ethics CE) [More Info]
Jamie Cooper, Partner, Martin, Disiere, Jefferson & Wisdom, LLP, ACE Advisory Board 2017
Peter MacDonald, ‎Vice President, Workers' Compensation Claims, The Hartford
4:30 pm - 4:40 pm Intersession Travel Time
4:40 pm - 5:30 pm Claims Executive Panel on the State of the Industry - Best Practices, How Things Have Changed, & Big Moves on the Horizon [More Info]
Paul Strohfus, Vice President Claims Legal Services/Regional Companies, WR Berkley Corporation
John E. Shaw, ARM, Sr. Vice President, Claims Management, Marsh Risk & Insurance Services
Mary Nasenbenny, Senior Vice President, Claims, The Hartford
Moderator: Eric Brandt, Managing Director and Chief Claims Officer, Esurance
5:30 pm - 7:00 pm Networking Cocktail Reception & ACE 2017 Awards in Exhibition Hall

06/22/2017 - Headline Keynote & Tracks
7:30 am - 8:45 amWomen in Claims Networking Breakfast [More Info]
Melissa Hill, SVP, Chief Resolution Officer, Hamilton USA
Jamie Cooper, Partner, Martin, Disiere, Jefferson & Wisdom, LLP, ACE Advisory Board 2017
8:00 am - 8:45 am Registration and Continental Breakfast
8:45 am - 9:00 am Welcome Back and Opening Remarks by Claims Magazine
9:00 am - 10:00 am Finding Purpose in Your Work – Keynote by CEO of Team Rubicon, Jake Wood [More Info]
Jake Wood, CEO, Team Rubicon
10:00 am - 10:45 am Networking Break
10:45 am - 11:35 am ACETechACETrendsACEPractical
The Impact of Mobile Apps on the Customer Experience and Staffing [More Info]
Sean Griswold, VP, Customer Experience and Claims, Metromile
Mike Simmons, CEO, Driveway
Workers Comp Trends - Case Studies for Effective Pain Management and Getting People Back to Work [More Info]
Paul Peak, Pharm.D., Director, Clinical Pharmacy, Sedgwick
The Future of Claims is Now – When it Comes to Intake Tools and Methods, How are Companies Segmenting Claims to Assure They End Up with the Right Adjuster? [More Info]
Jim Hageman, Chief Claims Officer, Lemonade, Inc.
11:35 am - 11:40 am Intersession Travel Time
11:40 am - 12:30 pm ACETechACETrendsACEPractical
What’s New? A Sneak Peek at the Hottest Developments in Autonomous and Connected Cars [More Info]
Kim Hazelbaker, Senior Vice President , Insurance Institute for Highway Safety / Highway Loss Data Institute
Nino Tarantino, CEO, Octo Telematics
Jonathan Charak, FCAS, MAAA, Assistant Vice President and Actuary – Business Insights, Zurich North America
Claims Automation and Millennials - Current and Future Efforts by the Insurance Industry to Adapt to the Mass Retirement of Baby Boomers [More Info]
Melissa Hill, SVP, Chief Resolution Officer, Hamilton USA
Selecting Benchmarks and Standards for Various Lines of Insurance [More Info]
Jeffrey J. Rieder, CPA, CPCU, Partner and Head, Ward Group
12:30 pmClose of Conference