Cyber Insight 2016
 
14 November, 2016
08:30 - 09:30Registration and Refreshments
09:30 - 09.35Chairperson’s opening remarks
Session 1:Journey through a cyber attack
09:35 - 10:15Live Hack | Contextualising the cyber threat: why your clients need specialist insurance
Ken Munro, partner, Pen Test Partners LLP
One of the key challenges in getting clients to appreciate the value of a cyber policy is the difficulty in envisaging how an attack can occur and the damage it may cause. Ken Munro will demonstrate how a business can be hacked and have its key systems disabled, highlighting vulnerabilities and dangers that brokers can raise with their clients.
10:15 - 10:55Panel discussion | Dealing with a cyber-attack and its aftermath: what can you expect?
Richard Hodson, director, UKGlobal Broking Group
Erica Constance, senior vice president, Paragon International Insurance Brokers
If the worst happens and a firm finds itself the victim of a cyber-attack then a host of actors are likely to become involved. For brokers, the ability to effectively navigate a client through this process and provide useful advice can represent a key selling point for their services. In this step-by-step discussion, the panel explores:
  • Who should be the first point of contact if a client suffers an attack? 
  • How would a first-party insurance claim differ from a third-party one? 
  • Whose responsibility is it to deal with the police or regulator? 
  • What short and long-term steps will best minimise reputational damage to clients?
10:55 - 11:20The role of the NCSC in the cyber landscape
Senior representative, National Cyber Security Centre
11:20 - 11:50Refreshments
Session: 2The future of cyber
11:50 - 12:15The future of cyber insurance
Graeme Newman, chief innovation officer, CFC Underwriting
In this presentation, Graeme offers an insight into future developments within the cyber market, including new coverage trends, emerging service models and developments in underwriting, pricing and risk modelling.
12:15 - 12:40A transatlantic experience of cyber insurance: lessons learned for the UK
Paul Cullum, product development manager, HSB Engineering Insurance

HSB Engineering Insurance has more than seven years’ experience of developing SME-focused cyber insurance products on both sides of the Atlantic. This presentation draws parallels between the US cyber insurance market and the developing UK one, outlining what a loss experience looks like and what that means for you and your clients in this often underserved sector.

12:40 - 13:15Panel Discussion | Where is cyber insurance heading?
Stephen Ridley, senior development underwriter - technology, cyber & data , Hiscox UK and Ireland
Paul Cullum, product development manager, HSB Engineering Insurance
Helen Carpenter, portfolio lead – cyber & liability, RSA
With the cyber insurance market yet to fully mature, our panel of insurers discusses what the future holds. Brokers will also be able to ask their burning questions anonymously throughout via our online polling software.
  • Can terminology be standardised between insurers?
  • Are stand-alone policies really preferable to bolt-ons?
  • Should there be a minimum standard of coverage for all cyber policies?
  • Should cyber policies also cover property damage? 
  • What new products can brokers expect to see in future?
13:15 - 14:15Lunch
Session 3:What can brokers do to deliver more value to cyber clients?
14:15 - 14:40Peer-to-peer discussion | Putting together your client’s perfect cyber policy
This session offers an opportunity to reflect on what has been explored over the course of the day so far. Delegates will discuss what is necessary to create a policy that delivers effective but affordable coverage, focusing on what they will need to change in light of what they have learned. Each table will feed back one key thought to the wider audience for further comment.
14:40 - 15:05Cyber incident response: perception versus reality
Sarah Reynolds, head of cyber risks, Crawford & Company
Crawford & Company draws on its experiences of running a global cyber incident response and claims solution platform to offer an insight into the reality of dealing with ‘live’ cyber notifications, from the moment a call or email hits the crisis response line to final settlement.
15:05 - 15:30Cyber Essentials: helping you to add value by reducing clients’ cyber risk
Dr Emma Philpott, chief executive officer, IASME
The government’s Cyber Essentials scheme is designed to inform all organisations of the basics steps they can take to reduce their exposure to cyber risks. An expert outlines the scheme and how brokers can take advantage of it to deliver added value to clients.

15:30 - 16:00Interview | What cyber risks are SMEs most exposed to and concerned about?
Tom Draper, technology & cyber practice leader, Arthur J Gallagher
Gavin Saunders, IT manager, Newsquest Specialist Media
While large corporates are often seen as most at risk from cyber-attack, SMEs can be equally valuable targets for criminals, especially if they supply larger firms. Being able to offer SMEs effective cyber insurance policies is therefore a key growth area for brokers. This interview explores what the biggest cyber risks are for SMEs, what they are doing about them, and what kind of cyber cover they require.
16:00 - 16:05Chairperson's closing remarks

Please note: programme correct at time of publication but sessions, speakers and timings are subject to change.