• Where are the solutions coming from - global or local?
• How do they and their companies ensure they get world’s best practice?
• What is the Value Proposition relative to Corporate Travel in Australasia, what is their ROI and how can the beneficiary be sure to receive the value?
• What do they bring to Travel Buyers, Travel Managers, TMCs, Travellers, Suppliers & Vendors such as airlines, hotels.
• SHARK TANK! Featuring Interactive Audience Voting: Would you use this technology? Would it change your travel policy?

Welcome to Kapiche! A world's first structured and unstructured data analytics tool, developed in Australia. Kapiche analyses your data and lots of it. Think call centres, open-ended survey questions, stored data, social media, all media. It works in all languages, relying on algorithms that don't require libraries of definitions, with text or voice representing the insights using intuitive visualisations. With no set up, training or qualification required, Kapiche can analyse vast amounts of data in minutes, adding value to your business. Website: www.kapiche.com | Contact: Ryan Stuart, MD & CTO

Troovo’s virtualisation engine provides a completely new approach to eliminating 100% of the need for manual intervention in travel and payment processing. By using our engine Troovo customers enjoy unparalleled accuracy, productivity, scalability and consistency – which all translates to apermanent reduction in processing costs. Forget off-shoring your processing, nothing is more cost-effective and powerful than virtual shoring. Troovo is the virtual solution for the future of transaction processing. Website: www.troovo.com  | CEO: Kurt Knackstedt

iFLYflat is Australia's leading air travel planning and points advisory company. We solve the frustration of trying to use points to fly, so you can travel the world in business class at economy prices. Helping companies maximise reward points from paying B2B expenses on their credit cards & leverage the points to fly, cutting the cost of business travel by over 50%. Website: www.iflyflat.com.au  | CEO: Steve Hui

Travelport Locomote is a corporate travel platform that reduces travel spend by simplifying your approval, booking and expensing process while keeping your travelling staff safe. We help people get where they’re going by creating technology they love. Simple, intuitive and with you every step of the way. The way travel should be. Website: www.locomote.com | COO: Bryan Carroll

DORA (The Lido Group), CEO Steve Mackenzie Imagine your travellers having nothing to do with hotel payment at all? They just check-in, stay and sign out … whether booked in the GDS by your TMC or via a non-GDS aggregator. No corporate card required or VCC hassles at check-out … and no receipts or invoices to collect. DORA is Lido's world-leading automated charge-back solution with full hotel folio spend provided in the Level 3 Enhanced Data to any card provider. All this is available across 100% of your hotel program via a single merchant. Website: www.lido.com.au | CEO: Steve Mackenzie

• Direct or Indirect - what are the relative benefits of negotiating through your TMC?
• Latest views on:
• Consolidation and property selection.
• Use of third-party aggregators.
• Dynamic pricing or fixed rates.
• And what about airBnB? Does the sharing economy have a place in your programme?

1) It’s best to keep most of your volume with one group
2) Once your rate is locked in, you should always have access to rooms at that rate
3) It’s best to bundle accommodation and ancillaries into the rate
4) Apartments are only for long stays
5) There’s no place for Airbnb and other ‘sharing economy’ options in a corporate programme.

Moderator: Changing Times, Director, Richard Savva

• Orbit World Travel, CEO, Stuart Milne
• Infosys Portland, Senior Category Manager, Dorina Santos
• Adina, Shaizeen Contractor

We have learned all about virtual payments, but have we learned how to implement them? There have been big changes in Virtual Payments and changes to surcharging rules. In this session, we will explore the bigger picture related to acceptance and implementation. The 'real world' scenarios have varied widely among those just getting started with a Virtual Payments programme. Hear from your peers what has worked, the biggest challenges that can be anticipated, and what lessons they have learned during the implementation process.

• What do the interchange regulation changes, capping & surcharging mean to
• Merchants such as airlines, hotels etc
• Corporate Travel Programs (Cost)
• Travellers? (Surcharges)
• What do I need to know about the changes, and how to take maximum benefit from them?
• Is there anything the Government missed, got wrong or should do next?
• Many companies have only recently implemented Virtual Payments
• What have they learned, what would be recommended best practice around implementation
• Is acceptance widely resolved? 

Hosted by:

Hosted by:

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New research explores the changing dynamics of negotiating corporate air travel partnerships. Learn how corporate travel managers negotiate, with consideration to how emerging distribution channels impact airline marketing and communication strategies that could influence traveller's buying decisions.

Moderator: Changing Times, Director, Richard Savva

• Qatar Airways, Manager New Business, Global Corporate Sales, Khalid Al-Buenain
• Qatar Airways, Senior Sales Executive, Danielle Moubarak
• Troovo, Chief Executive Officer, Kurt Knackstedt
  

From physical cards to ghost accounts, single-use virtual payments and disruptive technologies yet to emerge …. the options available in 2016 for card-based travel payment solutions will continue to evolve and grow in number. In this session, we will explore what a travel program should expect of a card payment solution. We will look at examples of best practice in the SME and corporate segments, picking these card payment solutions apart to identify exactly what makes them work so well from both the CFO’s and the Travel Category Manager’s perspectives.
We address two key points:

• What to consider in a card payment solution?
• The traveller experience – carrots and sticks that drive the right behaviours
• Reconciliation – what true straight-through processing looks like
• Leakage – capturing all spend categories and all spend within those categories
• True program costs – credit card surcharges, transaction costs, chargebacks, spend rebates and rewards
• How do CFOs and other non-travel category stakeholders view travel payments? 
• Travel spend generally represents less than 5% of an organisation’s expenses. What do card based payment solutions for the remaining 95% look like and how do best practice travel programs fit with best practice e-procurement programs?

Moderator: Diners Club Australia, Managing Director, Richard Wilde

• Citibank, Scott Southall, Managing Director, Treasury & Trade Solutions, Australia & New Zealand
• Corporate Traveller (Flight Centre Group), Senior Business Improvement & Project Manager, Simon McHugh
  
• Deloitte, Director Strategic Sourcing, Merril Skyring

Both the demographics and preferences of today's corporate traveller have changed significantly in recent years. New research offers a clear 'profile' of today's traveller. Through understanding their profile and preferences, discover opportunities to build a travel program that better meets their needs, which in turn yields benefits ranging from improved compliance to enhanced traveller satisfaction; and realise the cost savings that can directly result from those improvements.

Moderator: American Express Global Business Travel, Senior Consulting Manager, Richard Johnson

• EY, Oceania Regional Travel Manager, Voula Malafouris

• American Express Global Business Travel, Vice President and Senior Counsel, APAC, Elise Bruce

• Uber, B2B Specialist, Alannah O'Kane
• TripAdvisor, Head of Airline Reviews & Partnerships, Andrew Wong