Education Sessions
Wednesday, 24 August, 11:30-12:30
The Revolving Door: Talent Recruitment and Engagement
It can sometimes feel that this industry is a revolving door with suppliers and corporate buyers frequently changing companies. As a manager, how can you recruit, and most importantly, retain the top talent in the industry? Listen to our industry experts share their best practices for resolving challenges for developing a successful team.
Featured Speaker:
Jerel Bonner
Senior Solutions Architect
LinkedIn China
Virtual Payments: From Plastic to Painless
The future of payment is virtual. In this session you will hear from industry experts on how they are accommodating this type of payment and how travel managers are using it for their programs.
Featured Speaker and Panelist:
Mia Hu
Associate Director of Sales
AirPlus International
Facilitator:
Keng Chong Teo
Director of Sales, Traveller Experience
Sabre Travel Network APAC
Panelists:
Professor Huimin Gu
Beijing International Studies University
Beijing Hospitality Institute
Beijing International Studies University
Beijing Hospitality Institute
Yanfeng Wan
General Manager
DEO Commercial Management
This session will be in Mandarin with simultaneous translation.
Straight Talk About the Industry's Future
Panelists:
In this session, our industry experts will dive deep into some major changes happening in corporate travel and how they will affect the industry in the future. Our panelists will take a look at both sides of the spectrum and discuss new and innovative ways companies are preparing for change.
Facilitator:
Sophie Lu
Regional Category Manager, Asia Pacific, China & Japan
GSK
GSK
Panelists:
Michael Bowman
Director for Sales Development, APAC
Delta Air Lines
Roland Elter
Chief Commercial Officer
Maritim Hotels
Peter Koh
Asia Strategic Sourcing Manager, Travel & Professional Services
Corning Singapore Holdings
Kevin Tan
General Manager, China
CITS American Express Global Business Travel
Driving Air Spend Savings: New findings and opportunities to increase savings
Dr. Carl Jones
Vice President, Global Client Management, APAC
American Express Global Business Travel
Panelists:
Jessica Jia
Service Delivery Lead – APAC & ME Travel, Meetings and Event Management, Indirect Procurement
BP (China) Holdings Ltd Beijing Branch
Steve S. Smith
Vice President Global Sales The Americas
Japan Airlines
Brenda Quek
Asia-Pacific Head of Operations, Global Travel, Meetings & Events
Ernst & Young Solutions LLP
Peter Koh
Asia Strategic Sourcing Manager, Travel & Professional Services
Corning Singapore Holdings
Kevin Tan
General Manager, China
CITS American Express Global Business Travel
Driving Air Spend Savings: New findings and opportunities to increase savings
New research looks at data on low cost carriers (LCCs) and premium economy, and examines what airlines are doing to keep travel managers happy. Recent studies on airline spend provide travel managers with new findings on the most effective ways to achieve significant cost savings. Experts will share study highlights and discuss how the right combination of these opportunities - together with early booking behaviour and sourcing best practices - can drive significant savings while still creating a safe and positive traveller experience.
Featured Speakerand Facilitator:
Vice President, Global Client Management, APAC
American Express Global Business Travel
Panelists:
Jessica Jia
Service Delivery Lead – APAC & ME Travel, Meetings and Event Management, Indirect Procurement
BP (China) Holdings Ltd Beijing Branch
Steve S. Smith
Vice President Global Sales The Americas
Japan Airlines
Brenda Quek
Asia-Pacific Head of Operations, Global Travel, Meetings & Events
Ernst & Young Solutions LLP
| This session has been co-developed with: |
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Wednesday, 24 August, 14:30-15:30
Changing Traveller Behavior and Leveraging that Data
Corporate Travel Managers are adding incentives and gamification in to thier programs. How can you leverage the data collected when you are able to observe travellers making different decisions from the company status quo due to the incentive structures?
Featured Speaker and Facilitator:
Kimi Jiang
Vice President, APAC
HRS
Panelists:
Hiromi Tometaka
Director, Head of Corporate Services
Societe General
Professor Betty Qiuju Luo
Deputy Dean, School of Tourism Management
Sun Yat-sen University
Corporate Travel Managers are adding incentives and gamification in to thier programs. How can you leverage the data collected when you are able to observe travellers making different decisions from the company status quo due to the incentive structures?
Featured Speaker and Facilitator:
Kimi Jiang
Vice President, APAC
HRS
Panelists:
Hiromi Tometaka
Director, Head of Corporate Services
Societe General
Professor Betty Qiuju Luo
Deputy Dean, School of Tourism Management
Sun Yat-sen University
The Sharing Economy - It's Here
The Sharing Economy is here and travellers are embracing it. These platforms that have been "disrupting" the corporate travel industry are now focusing on how to work with corporate travel programs. Companies like Airbnb and Lyft now have their own corporate travel business models and corporates are embracing them. In this session, listen and learn from case studies presented by the travel managers that are starting to incorporate these platforms into their own programs. You won't want to miss this session.
Facilitator:
Alvan Aiau
VP, Global Sales and Global Program Management, Asia Pacific
Carlson Wagonlit Travel
Panelists:
Vivian Chai
Lenovo GroupFacilitator:
Alvan Aiau
VP, Global Sales and Global Program Management, Asia Pacific
Carlson Wagonlit Travel
Panelists:
Vivian Chai
Meike Li
Travel Manager
DiDi
Managing Traveller Needs in a Multi-Generational Workforce
Companies today are staffed by employees of various age groups with differing needs.With the entrance of the new millennials group, how do travel policies stay relevant while keeping to its core objectives? Join us as key representatives from across the value chain discuss how companies can adapt and successfully manage the diverse needs to today's multi-generational workforce.
Featured Speaker and Panelist:
Zhu Ning
Partner
Alliance PKU Management Consultants
Facilitator:
Rajesh Loomba
Managing Director
Eco Rent a Car
Panelists:
Murray Skea
Director, Global Sales and Service, Asia Pacific
Radius Travel
Kenji Soh
Travel Operations Manager, Asia Pacific
Goldman Sachs
This session will have simultaneous translation.
Understanding your Travellers: Nuances of the Bleisure Travel Trend
The concept of combining business and leisure travel, or ‘bleisure’, is not a new one. Adding personal leisure days to a business trip has often been viewed as one of the perks of business travel. Recent research by CWT seeks to understand the traits and demographics of travelers and destinations most strongly tied to bleisure travel, which can help travel managers gain insights on how to shape their policies in ways that appropriately address the scenarios that companies are most likely to encounter. Well-designed policies around bleisure travel create opportunities for organizations to drive savings and boost employee engagement and morale, among other benefits.
Featured Speaker:David Chia
Regional Business Development Manager, Asia Pacific
CWT Solutions Group
Panelists:
Ying Jiang
Lead Business Analyst, APAC Travel Operations Manager
Oracle
Paul Yang
Travel Manager
Nuctech
| This session has been co-developed with: |
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Thursday, 25 August, 11:45-12:45
Its all about the VAT
China has implemented a new VAT taxation. This change is causing confusion and potential contractual issues for existing RFPs and the corporate and supplier relationship in China. This session will be a platform to ask questions, share best practices, and develop solutions that work for all involved.
Featured Speaker:
Christine Liu
Asia Pacific Travel Manager
Ford Motor Company
Panelist:
Shurong Liu
General Manager
Beijing Best Air Service Co., Ltd.
Susan Sun
Head of Category Mobility Services (Travel,Fleet &Marcom)
Siemens Ltd., China
Ada Xu, Director
Global Sales, North China
Wyndham Hotel Group
This session will be in Mandarin with simultaneous translation.
Virtual Payments: From Plastic to PainlessPanelist:
Shurong Liu
General Manager
Beijing Best Air Service Co., Ltd.
Susan Sun
Head of Category Mobility Services (Travel,Fleet &Marcom)
Siemens Ltd., China
Ada Xu, Director
Global Sales, North China
Wyndham Hotel Group
This session will be in Mandarin with simultaneous translation.
The future of payment is virtual. In this session you will hear from industry experts on how they are accommodating this type of payment and how travel managers are using it for their programs.
Featured Speaker and Panelist:
Vice President
MasterCard Enterprise Partnerships, Asia Pacific Region
Facilitator:
Keng Chong Teo
Director of Sales, Traveller Experience
Sabre Travel Network APAC
Panelists:
Amarnath Lal Das
General Manager, India Travel
Accenture
Ashish Kishore
Country Head
HRG Dnata
HRG Dnata
Disruptors - Which will have the largest impact?
We constantly hear of the changes impacting the corporate travel world, but do you know which of these are top of mind for key industry players? Join us in this session where we review some of these top trends in detail, followed by an interactive session where you get to vote for and discuss the most popular topics!
Facilitators:
James Ellis
Director of Sales, NE Asia
FCm Travel SolutionsMichaela Rousseau
Senior Vice President, APAC Travel Manager
Citibank
Corporate Travel in China
Roundtable Facilitator:
Hamish Wang
Travel Manager, Greater China
Apple Inc.
Join in on this engaging roundtable discussion where attendees learn and share best practices in the China corporate travel industry and how best to conduct business in the market. Potential topics to be covered include duty of care, cost comparison and transparency, pricing changes in the airline industry and many more.
Roundtable Facilitator:
Hamish Wang
Travel Manager, Greater China
Apple Inc.
Thursday, 25 August, 14:45-15:45
The Ever Evolving Hotel IndustryIn this session we will cover the major challenges and issues travel managers face with evolving hotel category. Topics covered may include consolidation, loyalty, mobile booking and real time feedback.
Facilitator:
Christian Lukey
Head of Hotels, APAC
Amadeus GDS SingaporePanelists:
Ankush Bindra
Manager – Travel & Visa
Ericsson India Global Services Pvt. Ltd.
John Dale
Manager – Travel & Visa
Ericsson India Global Services Pvt. Ltd.
John Dale
Senior Vice President
BCD Travel
BCD Travel
Ramesh Daryanani
Vice President, Global Sales, Asia Pacific
Vice President, Global Sales, Asia Pacific
Marriott International
Sandy Russell
Vice President, Commercial Operations, Asia Pacific,
Carlson Rezidor Hotel Group
New research explores the changing dynamics of negotiating corporate air travel partnerships. Learn how corporate travel managers negotiate, with consideration to how emerging distribution channels impact airline marketing and communication strategies that could influence traveller's buying decisions.
Featured Presenters:
Paul Johannes
Vice President, North Asia
Qatar Airways
Caroline Strachan
Managing Partner
Festive Road
Traveller Safety and Duty of Care – From Essentials to Emerging Trends
Featured Presenter:
Bertrand Saillet
General Manager
FCM Travel Solutions South East Asia
Panelists:
Patricia Chua
Head of Travel & Meeting Services, APAC
Apple, Inc.
Michaela Rousseau
Senior Vice President, APAC Travel Manager
Citibank
Sandy Russell
Vice President, Commercial Operations, Asia Pacific,
Carlson Rezidor Hotel Group
The Evolution of Corporate Air Travel Agreements & Relationships
Featured Presenters:
Paul Johannes
Vice President, North Asia
Qatar Airways
Caroline Strachan
Managing Partner
Festive Road
| This session has been co-developed with: |
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Traveller Safety and Duty of Care – From Essentials to Emerging Trends
Corporate travellers expect their travel program to be ready to support them in any scenario from misplaced travel documents to missed flight connections to generally keeping them safe and healthy. Learn the keys to running a successful duty of care programme to support and protect your travellers. Plus this session will address the complex challenges surrounding the sharing economy service models to help your company break through the pain points of managing this rapidly growing trend.
Featured Presenter:
Bertrand Saillet
General Manager
FCM Travel Solutions South East Asia
Panelists:
Patricia Chua
Head of Travel & Meeting Services, APAC
Apple, Inc.
Michaela Rousseau
Senior Vice President, APAC Travel Manager
Citibank
| This session has been co-developed with: |
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