2016 ACE - America’s Claims Event
 

2016 Speakers

Howard Altschule
Certified Consulting Meteorologist
Forensic Weather Consultants, LLC

Howard Altschule is a Certified Consulting Meteorologist (CCM) and the President of Forensic Weather Consultants, LLC, a New York-based weather expert firm that provides accurate, reliable and site-specific weather information and opinions for claims, litigations and climate studies around the country. Howard has testified in court more than 70 times and has consulted on thousands of cases ranging from hurricane wind v. water claims to hail damage losses, slip and fall cases, boat accidents and MVA’s. He has appeared on “The Today Show”, MSNBC, NBC, Fox, Fox Business News, Court TV, CNN and in numerous other types of media. Howard was appointed by the Governor of New York to serve on the Panel on Homeowners Insurance Coverage and holds the prestigious American Meteorological Society “CCM” designation and “Seal of Approval.” Howard oversees a staff of meteorologists and is regularly working on products and services to serve the insurance and legal industry. Howard Altschule has been a volunteer firefighter for over 23 years and is currently a part-time Deputy Emergency Manager with the Sheriff’s Office.

 
Rusty Amarante, CR
Director of Operations
BELFOR Property Restoration

Rusty Amarante, CR, has over 36 years of experience in the restoration industry. He is the Director of Operations for BELFOR. He leads the national team responsible for synchronizing catastrophe response for BELFOR North America. Coordinating logistics, management, manpower, and equipment are all part of his role in the recovery process.

Whether handling a loss that affected a family of three or a major catastrophe requiring teams of 3,000+, every situation is its own unique challenge. Rusty was President of the Restoration Industry Association (RIA) and served as Vice Chair to the IICRC S500 and water damage standards guide. He has conducted hundreds of training classes throughout his career

 
Steven Badger
Senior Partner
Zelle LLP.

Steve represents the commercial property insurance industry in coverage and subrogation litigation arising from significant catastrophe events. Most recently, Steve led the $5 billion subrogation action arising from the 911 Terrorist Attack, which resulted in the largest subrogation recovery ever obtained by the insurance industry . Today, Steve’s practice is devoted entirely to leading the industry response to the emerging hail risk, not only representing his clients in the onslaught of lawsuits but also working to find long-term solutions to the crisis through preferred claims practices, policy form changes, and legislation. An entertaining speaker, Steve’s What The Hail Is Going On? webinars and seminars are well-known in the industry as the “go to” source for knowledge and information concerning this developing risk exposure.

 
Mike Batchelor
Director, Claims Solutions Development
IAA

Mike Batchelor Is Director, Claims Solutions Development, and is responsible for managing product development for IAA’s Total Loss Solutions suite of services. The total loss claims process has become a more important success factor for IAA’s property and casualty carrier clients, as well as a primary influencer of customer satisfaction and retention. Mike is focused on creating services that improve vehicle owner experiences and reduce the claims costs for IAA’s insurance customers.

Prior to this role, Mike has served as Operations Director for IAA’s title management services where the volume of IAA transactions multiplied by more than 17 times in eight years. He has been with IAA for the past 13 years.

He is a graduate of Northwestern University, Computer Science, a U.S. Air Force Veteran, and a member of the Electronics Signature Records Association, and National Title Solutions Forum.

 
Milan Bhatt
SVP, Global Head - Healthcare & Insurance
Hexaware Technologies

Milan heads the Healthcare and Insurance verticals at Hexaware. In this role, he is responsible for strategy, sales, solutions and service delivery for these verticals.

His career has focused on working with IT and Business leaders to envision and execute their transformation agenda and help them successfully transition from traditional outsourcing engagements to flexible and transparent co-sourcing partnerships.

Milan joined Hexaware in 2015 from Symphony Teleca, where he lead the Healthcare vertical and go to market for digital businesses. Before Symphony Milan spent over a decade in roles of increasing responsibility at HCL Technologies. In his last role at HCL, Milan was responsible for managing business development for Life Sciences sector in North America. Prior to that he established and grew HCL's presence in Canada with a focus on banking, insurance and healthcare.

Milan is an Electronics Engineering graduate and has an MBA from IMT Ghaziabad, India.

He is currently based out of our office in New Jersey, USA.

 
Rita Briody
IT Analyst, Operations, R&D and Innovation
Erie Insurance
 
Kia Briscoe
Capgemini

Ms. Briscoe is an innovative, high performing consulting professional with extensive experience in the Property & Casualty Insurance Industry, Insurance software and a deep knowledge of the Software Development Lifecycle. Ms. Briscoe has a solid background in implementing both packaged and customized business solutions and web based applications. Proven ability to bridge technology and business goals to provide productive software solutions and improve business processes. Excellent communicator and effective team leader with an emphasis on building strong client relationships.

Ms. Briscoe has been involved in insurance consulting for 9+ years.


 
Paul Cole
President
inQuba North America

As President, inQuba North America Paul is responsible for executing the companys’ ambitious growth strategy within the US market. He has overall accountability for all aspects of the business including; Sales & Marketing, Client engagement, Operations and Partner development.

Paul began his career in management consulting field, first with a long tenure at Mercer Management focused on market research and marketing strategy, next as a partner at Ernst & Young where he founded, scaled and led the global CRM practice, and then as a founding Managing Director of Infosys Consulting where we sought to blend business advisory services with customer technology enablement. Most recently, he ran a global business unit within Capgemini focused on business process outsourcing including Customer operations.

In addition to strong managerial leadership Paul has a track record of customer related innovations including; co‐authorship of a seminal book on the topic for Harvard Business School Press, Customer Connections: New Strategies for Growth, the creation of a first of its kind multichannel , multipartner center of excellence called the Centric group, and more recently, managed services offerings in the areas of social media management and customer analytics. He is also a past trustee of the Marketing Science Institute.

 
Jennifer Cooper-Matlack
General Claims Business Process Administrator
New Jersey Manufacturers Insurance Group

Jennifer Cooper-Matlack is the General Claims Business Process Administrator at NJM Insurance Group. Jennifer has been employed with NJM for over 10 years, and began her career with NJM as a Property Damage and Bodily Injury Adjuster before transitioning to the Business Process Team. Jennifer currently oversees the Quality Assurance Management department and sponsors the implementation of several Departmental technology projects. Jennifer holds a B.A. from Temple University in Psychology.

 
Timothy D. Crawley, Esq.
Partner
Anderson, Crawley & Burke, pllc

Timothy D. Crawley was born in El Dorado, Arkansas. Tim was admitted to the Bar of Mississippi, United States District Courts for the Northern and Southern Districts of Mississippi, and the United States Court of Appeals for the Fifth Circuit in 1986, and was admitted to practice before the United States Supreme Court in 1998. He completed his preparatory education at Duke University (A.B. Political Science; History, 1982) and his legal education at the University of Mississippi (J.D., 1985). While in law school, Mr. Crawley was a member of Phi Delta Phi (Exchequer, Summer 1985) and Moot Court Board (Chairman, Appellate Division, Summer, 1985). He received the American Jurisprudence Award in Antitrust.

Tim is presently a member of the American Bar Association; Mississippi Bar Association; Madison County Bar Association; Bar Association of the Fifth Federal Circuit; Mississippi Defense Lawyers Association; Mississippi Claims Association; American Business & Insurance Attorneys; DRI (Young Lawyers' Committee, 1991-95, Drug & Medical Device Steering Committee, 1994-95, Technology Committee, Mississippi State Liaison, 2000-Present, and Trucking and Insurance Committees, 2005 to present); Mississippi Economic Council, 1992-Present; Leadership Mississippi, 1995-96; and, the Claims & Litigation Management Alliance (2008-present, Insurance Bad Faith Committee 2009-present, Mississippi State Chair 2010-present). Tim has been a faculty member for a variety of seminars dealing with issues in his areas of specialty over the years, most recently presenting on "The Drones: They Are Coming!" to the XChanging Claims group in London, UK, and at the ACE Annual Conference in Washington DC. Mr. Crawley's article entitled "Obamacare and Emerging Workers' Compensation Trends - National Reform, Legislation and Alternative Dispute Resolution" was published in the March 5, 2012 issue of Claims Magazine.

 
Michael Diggin, Esq., CPCU, ARe, ARM
Vice President
Swiss Reinsurance

Mike has 20 years of (re)insurance experience as a Claims Counsel and Claims Professional. Since joining Swiss Re in 2004, he has handled Asbestos, Pollution, and Health Hazard reinsurance claims. He has made client and industry presentations on Hydrofracking and Nanotechnology.

Previously, Mike was an associate with the Baach Robinson & Lewis law firm in Washington, D.C., which included a 6-month secondment to Equitas in London. He was also with AIG and Constitution Re in NYC.

Education: State University of New York at Binghamton (B.A.) and University of Baltimore (J.D.), as well as Chartered Property & Casualty Underwriter, Associate in Reinsurance, and Associate in Risk Management.

Licensed to practice law in NY and "retired" from the Bar in D.C. and CT.

 
Bert Dizon
Claims Manager
Knight Insurance Group

Bert Dizon is the Claims Manager for Knight Insurance Group. Bert has over 12 years of industry experience from claims handling on both the carrier side and with TPAs as well as Operations and Compliance for a major Broker Agent in California. Bert currently oversees the service and new loss intake group as well as the PIP department and BI adjusters for Knight Insurance Group, in addition he manages some of the company's outside TPAs across the country, lastly, he also serves as the companies claims systems administrator for development and enhancements. Bert has a B.A. from Loyola Marymount University in Marketing and Management.

 
Kevin W. Doherty, Esq.
Partner
Doherty and Progar, LLC

Mr. Doherty has acquired extensive experience in jury trial work and administrative claims in numerous forums throughout the Midwest. His practice encompasses a broad range of civil litigation and involves the handling of complex matters in both state and federal courts, as well as various administrative agencies.

Mr. Doherty has been published in the field of Illinois Civil Procedure, has lectured on complex litigation and trial practice and has attained a Martindale Hubbell® AV rating from his peers for each of the past 20 years. Mr. Doherty was recently accorded the honor of being named an Illinois Super Lawyer, a designation afforded to less than 5% of practicing lawyers in the State of Illinois. He has been selected to be a Fellow of the trial lawyer's honor society, Litigation Counsel of America.

 
Matthew Dwyer, ACTAR
Vice President
Accident Technology Inc.

Matthew Dwyer received his under-graduate degree from the United States Naval Academy in 2006 with a Bachelors of Science. After 18 months of follow on Marine Corps Officer training he was stationed in North Carolina. He did one combat tour to Iraq as a Scout Sniper Platoon Commander and then was selected by the Marine Corps Special Operations Command. He was re-stationed in California and did one combat tour to Afghanistan.

Afterwards, he moved to Virginia was hired by Accident Technology. He furthered the in-depth collection methods learned in the Marines by studying Accident Reconstruction at The University of North Florida. Matt was officially ACTAR Certified as #2599 in September of 2012.

He currently is the Vice President of Accident Technology. In this role, he is responsible for the forensic analysis of all types of crashes, ranging from low impact studies to multiple fatalities. His work is primarily in the civil arena and he has taken part in everything from crash tests to legal consulting.

 
Peter Evans
CEO
Pristine.io

Peter Evans is CEO of Pristine, an Austin, TX-based technology startup pioneering the future of the deskless worker. In this role, he leads the company in its mission to bring "cloud-like" scalability to human workforces, while simultaneously enabling field-based workers with the power of ubiquitous computing.

Prior to Pristine, Peter accumulated over 20 years of executive experience across telecom, SaaS/cloud, internet security, FinTech, and enterprise software. He has held high-level roles in F100 Companies, as well as numerous venture-backed startups, including several successful exits. As a public spokesperson, he has presented company strategies and industry insights on CNN, ABC World News, Fox News, and at industry events and financial analyst forums.

 
Todd Fannin
Sr. Director, Vertical Markets
LexisNexis Risk Solutions

Todd Fannin is Director, Claims, Auto Insurance, LexisNexis® Risk Solutions. In this role, he is responsible for gathering market feedback from customers and prospects, then working with the LexisNexis product development team to create the solutions that help customers improve claims workflow processes and manage their bottom line. He joined LexisNexis in January 2012.

Previously, Fannin served as Director of both technology and the claims process at Esurance. He also served as Manager of the company’s claims process. He joined Esurance from Dent Wizard International, where he worked as Regional Insurance Manager.

Fannin earned his bachelor’s degree in accounting from Shorter College.

 
William C. Feemster, Esq.
Partner
Touchstone Bernays

Rocky Feemster has had a litigation practice with Touchstone, Bernays for the last 35 years. He has handled thousands of litigation matters (and tried approximately 200 Civil cases to verdict) in the State and Federal Courts throughout Texas. His practice has focused on the defense of personal injury, product liability, and First party insurance cases, including storm, fire and theft, and foundation issues, and well as the extra-contractual allegations that often follow such claims. He has particular expertise in oil-field related accidents and with those involving pneumatic tools. In addition, he has handled numerous Construction Defect matters throughout the state, and a substantial portion of his current practice is involved with such cases. He has been designated a Texas Super Lawyer each year since 2005, and has been named one of the Best Lawyers in Dallas by D Magazine in 2014 and 2016.

He resides in Coppell, Texas, and is married with 5 children. He is a sports enthusiast, and has coached youth baseball at various levels for 25 years. He currently serves as an Elder and Deacon at the Gracepoint Church in Coppell. All 5 of his children have pursued College educations, and thus he will never be able to retire!

 
Michael Freilich
Principal
A.T. Kearney, Inc.
 
Karen Furtado
Partner
Strategy Meets Action

Karen Furtado, a Partner at SMA, has an exceptional understanding of core systems in insurance and the transformations required to achieve success. Her expertise is comprehensive – policy administration, rating, product configuration, billing, and claims – and is combined with a deep understanding of how to integrate mature and emerging technologies with core systems. Those seeking an edge in today’s highly competitive world turn to Karen to capitalize on her unparalleled knowledge and experience in connecting solutions to business and IT requirements.

 
David A. Glazer, Esq.
Partner
Shafer Glazer, LLP

David is an acknowledged leader in the field, serving as an elected Member of the Executive Committee of the Torts, Insurance and Compensation Law Section of the New York State Bar Association and Editor of the Torts, Insurance and Compensation Law Journal and a member of the New York State Bar Association Committee on Insurance Programs. David has lectured on various subjects, including indemnification agreements, taking depositions, real estate management practices, and litigation strategies. He has been honored as a New York Super Lawyer for 2006, 2007, 2010, 2011, 2013, 2014 and 2015. Shafer Glazer was named Corporate Liability Defense Specialists of the Year in the US in 2014 by Acquisition International magazine.

A litigator working as both inside and outside counsel and in both State and Federal courts, including trials and appeals. A successful appellate practitioner, David heads Shafer Glazer's Appellate Practice, exhibiting strategic analytic skills and superior researching, writing and speaking abilities. He is an experienced and successful negotiator with a track record of saving money for his clients.

David has also been involved in the defense of automobile liability, construction liability, environmental/ toxic tort, general liability, municipal liability, premises liability, products liability, security company liability and workers’ compensation claims. David’s cases have been reported in both Federal and State reporters and his articles have appeared in various publications.

 
David Governo
Managing Partner
Governo Law Firm LLC

David M. Governo has over 30 years of experience counseling and representing corporations, insurance companies and individuals. He has advised clients on a broad range of both business-related and litigation-related issues, including regulatory compliance, litigation management and trial strategy. His focus has been on highly technical and scientifically or medically complicated matters that require a creative, yet practical problem-solving approach. Mr. Governo’s experience primarily has been in the areas of asbestos, lead, mold, insurance, indoor air quality, toxic torts, data privacy and products liability.

Mr. Governo has a national reputation as a leader in the fields of toxic torts, products liability and building-related regulatory compliance and litigation. In 1992, he organized and chaired the first national litigation conference on lead poisoning. He has chaired eight national litigation conferences and has been invited to present papers at many conferences throughout the country on topics that include defending mass litigation, indoor air quality, regulatory compliance and liability and insurance coverage. He is a member of the American, Massachusetts and Boston Bar Associations, ASHRAE, Environmental Information Association, Indoor Air Quality Association, several ASTM committees, and the Editorial Board of Indoor Environment Connections. Mr. Governo has attained Martindale-Hubbell’s highest rating (“AV”) and has been voted a Super Lawyer for many years. He has co-authored text books including Toxic Torts: Law and Science Manual and has authored hundreds of articles and papers for legal and industry trade groups.

Mr. Governo is an active member of the Federation of Defense and Corporate Counsel (FDCC). He currently served as a Dean of the FDCC’s Litigation Management College. Mr. Governo’s charitable work includes serving as a Trustee of the Windsor Club and as Chairman of the Board of Healthy Housing Solutions, a subsidiary of the National Center for Healthy Housing.

 
Bill Haaland
President
AnSR

Bill grew up in Red Wing, MN and is a graduate of Hamline University where he played both football and baseball while earning a Bachelor of Arts degree in Business Administration. Bill’s phone sat silent during the Major League baseball draft and so he entered the property and casualty insurance industry immediately after college joining Citizens Security Group. At Citizens, Bill held a number of positions with a focus on sales and growth. In 1996 Citizens was sold to Meridian Insurance Group where Bill was selected as the Senior Executive Operations Officer with ultimate responsibility for the newly acquired Citizens Security Group.

In 1998, he joined BancInsure, Inc. as its President and Chief Executive Officer. BancInsure provided the nation’s community banks with fidelity bonds, director’s and officer’s liability insurance as well as various property and casualty lines of insurance. In 2006, under Bill’s leadership, the company’s reached its highest level of financial strength. During Bill’s eight year tenure with the company sales tripled and its capital grew 146%.

In early 2007, Bill left BancInsure to pursue endeavors less dependent on weather and more entrepreneurial in nature. Bill chose to join with Claims Management Resources (CMR) and leverage CMR’s 20 years of recovery work for utility and telecom companies and start a new subrogation company, Advanced Subrogation Resources (AnSR). Bill is the President of the combined companies.

Bill and his wife Nancy reside in Oklahoma City and travel often to see their grown children Becca and George.

 
Patricia Harman
Editor-in-Chief
Claims Magazine
 
Jim Hatch
Vice President Product Engineering
Insurity

Jim Hatch is the Vice President of Product Management & Engineering for Insurity and manages a portfolio of common applications, including policy, claims, reporting and billing administration systems as well as corporate technology infrastructure and new product development. He is also responsible for managing hosting and data center operations for hosted clients as well as help desk and infrastructure support for both hosted and deployed clients.

Jim joined Insurity (then a part of ChoicePoint) in 2003 with the acquisition of the claims administration software company he co-founded in 2000 after successfully growing the Pyramid Services claim software company from $2 million in annual revenue to $25 million as COO and CTO. Prior to Pyramid, Jim spent 12 years in the property and casualty insurance industry at Aetna Life & Casualty and Orion Capital Companies, where he was CIO of its workers compensation insurance subsidiary.

 
Scott Horwitz
Senior Director, Insurance
FICO

Scott Horwitz has over 20 years experience in analytics and decision management at FICO. Scott has worked across the organization in delivery, product management, R&D and sales roles focused on FICO’s decision management capabilities. Most of that time has been spent working with companies to generate analytic and decision science solutions for the insurance industry.

 
Jeff Jones
Certified BioForensic Restoration Specialist
BioSheen Services
 
Evan B. Jones, Esq.
Partner
Landrum & Shouse, LLP

Evan B. Jones was admitted into the Kentucky Bar Association in 1998 and graduated from the University of Kentucky College of Law in 1997. He is an AV Preeminant Attorney through Martindale Hubbell and is currently a Partner at the law firm of Landrum & Shouse LLP. His practice primarily focuses on tort defense and civil litigation in their Lexington Office. Mr. Jones teaches in the Paralegal Studies department at EKU as an Adjunct Professor in addition to speaking and teaching for various seminars throughout the Bluegrass. Prior to becoming associated with Landrum & Shouse, Mr. Jones practiced with Coy, Gilbert & Gilbert in Richmond, Kentucky, and served as staff attorney to Madison and Clark County Circuit Judges Julia Hylton Adams and William T. Jennings.

Mr. Jones was adjunct faculty at Eastern Kentucky University for several years teaching Administrative Law in the Paralegal B.A program, and now speaks at Attorney CLE seminars on insurance topics covering auto and bad faith claims.

Mr. Jones is an active instrument-rated commercial pilot volunteering his time with the Civil Air Patrol for Search & Rescue and disaster relief missions. He is also a member of Lexington Lodge No. 1 and Richmond Lodge No. 25 of F. & A.M. (P.M. 2006).

 
Bob Keith, AAM
Senior Director, Education and Training and Past Chairman of the Board-I-CAR
CARSTAR

Bob Keith began his automotive career by attending Southeast Community College in Milford Nebraska. After receiving an Associate degree in Diesel technology he spent seven years with Caterpillar as a truck engine performance specialist. In the late 70’s Bob had an opportunity to become partners with Greg Petersen in the collision industry and they formed Silver Hammer Body Co. They are still partners today after 37 years and own two CARSTAR franchises in Nebraska and two CARSTAR franchises in Kansas. Bob joined CARSTAR in company store operations in 1996 and took responsibility for the training and education department in 2009. In January of 2015 Bob’s role changed and he now oversees all training involving CARSTAR’s EDGE Performance Platform.

National and Local activities:

  • Member of the International Board of Directors for I-CAR 2007-2016. A member of the Finance Committee, Executive Committee 2010-present, Treasurer 2010-2013, 2014 Chairman of the Board, 2015 Immediate Past Chair
  • Treasurer of the AMI Board of Trustees 2010-Present
  • Co-Chair of the Education committee for CIC 2011-Present
  • NABC NACE booth chair for 2006-2008
  • NABC PRIDE committee Co-Chair 2009-2011
  • NABC FREE Program regional advisor 2011-Present
  • Participates in ASE question writing sessions and NATEF Standards sessions
  • Past Skills USA Judge and ten year member of the Skills USA technical committee for the structural competition
  • Past president of the Nebraska Auto Body Association
  • Past I-CAR committee Chair for Eastern Nebraska
  • Co-Founder with his wife Margaret of the Nebraska Auto Body Association Technical School Scholarship program
  • Member of the I-80 Cosmopolitan club
Credentials:
  • AAM Accredited Automotive Manager thru the Automotive Management Institute
  • ASE Master Collision Repair Tech certified 
  • Master Structural Damage Analysis Professional certification from Chief Automotive
  • Advanced Safety Certificate from the National Safety Council 
  • OSHA 30 Hour certified
  • AMI Instructor
  • Six-Sigma Green Belt and Black Belt certifications
Awards:
  • 2005 Spirit of CARSTAR award
  • I-80 Cosmopolitan club “Rookie of the Year” 2012
  • 2012 Outstanding Alumnus Award Southeast Community College Milford Campus
  • 2016 I-CAR Founders Award winner

Bob is a native of Omaha Nebraska and still resides there with his wife of 40 years. Bob and his wife Margaret have two grown daughters and five grandchildren. When not on the road for CARSTAR, Bob spends his time caring for his property, camping, woodworking, and showing his 64 Chevrolet Nova SS.

 
Brad Koland
Director of Risk and Insurance Management
Land O'Lakes

Brad is the Director of Risk and Insurance Management at Land O’Lakes. In his role, Brad manages the commercial insurance program, leads Land O’Lakes’ captive insurance company, and oversees first party claims. Land O’Lakes is a Fortune 200 company with an international footprint that specializes in dairy foods, animal feed and crop seed and protection products.

Prior to starting with Land O’Lakes, Brad led the insurance and claims teams at the retailer Target.

Brad has an undergraduate degree in Civil Engineering and a Masters of Business Administration.

 
Michael Kolar
Principal
Capgemini Financial Services Global Business Unit - Insurance

Michael Kolar has over 15 years of experience in the area of Property and Casualty insurance. His professional experience includes creating and launching core Property and Casualty insurance products, structuring and negotiating strategic proposals and leading large transformation projects. As a Principal at Capgemini, he is a member of the Financial Services Global Business Unit and leads the Insurance Connect and All Channel Experience (ACE) programs.

 
Michael Lancashire
Senior Vice President, Claims and Integrated Customer Solutions
Main Street America Group
 
Randi Lichtenstein
Managing Director & Segment Manager for the NBFI segment for BNY Mellon Treasury Services
BNY Mellon

Randi Lichtenstein is a Managing Director and the Segment Manager for the NBFI segment for BNY Mellon Treasury Services.

Previously, Randi was a technical sales representative specializing in channel sales development and Treasury Service’s Asset Account suite of services.
Randi has been with the organization since 1985, joining the organization immediately after completing a master of industrial administration program at Carnegie-Mellon University in Pittsburgh. Randi also holds a bachelor’s degree from the University of Pittsburgh.

 
Michael C. Lindberg, Esq.
Partner
Johnson & Lindberg, PA
Michael has tried numerous cases in both state and federal court over the past 37 years. He represents clients throughout the upper Midwest in aviation, products liability, insurance, and general liability lawsuits. He is president and managing partner of the firm.
Notable engagements in high-exposure litigation include:
  • Sen. Wellstone aircraft accident
  • Air ambulance helicopter crash
  • Defense of crane contractor in refinery accident
  • Denied boarding to Muslim clerics by major airline
  • Cirrus aircraft product liability defense
  • Defense of construction manager in collapse of floor of major medical facility
  • Mass tort food-borne illness claims
  • Piper Meridian crash
In the area of products liability, he has defended cases involving surgical implements, prosthetic implants, infusion pumps, insulin pumps, pelvic mesh, wheelchairs, textiles, aviation components, fire extinguishing equipment, farm implements, and numerous other products. He also has extensive experience in the defense of product liability claims against food manufacturers and distributors, both as individual claims and as mass torts. He frequently defends agricultural claims arising out of chemical contamination.
He was among the first lawyers in Minnesota certified as a Civil Trial Specialist, a group of less than one percent of Minnesota attorneys.
Michael speaks at Continuing Legal Education and Continuing Insurance Education seminars. He has delivered speeches and participated in mock trials at National Institutes sponsored by the American Bar Association and the SMU Air Law Symposium.

Among his published works are Limitations on Governmental Liability in Minnesota Law, Minnesota Defense (1986); The Heat’s On After the Fire: To Rebuild or Not To Rebuild – The Big Question for Fire Insurers, The Brief (1987); and Priorities of Coverage, Minnesota Insurance Law Deskbook.

Michael holds a Martindale-Hubbell AV rating, and in several consecutive years has been voted a Minnesota Super Lawyer, chosen from the top five percent of attorneys practicing in Minnesota. He is listed in The Best Lawyers in America.
 
Brian Mack
Vice President of Sales & Marketing
Systema Software

Brian Mack is vice president of sales & marketing at Systema Software. He has over 20 years of sales and marketing experience in insurance software. Prior to Systema, he was vice president of sales and marketing at Valley Oak Systems, which was acquired by Aon eSolutions. After the acquisition, Brian served on the executive committee spearheading the integration of Valley Oak Systems into Aon eSolutions, and he continued to increase product sales. He has also held sales and marketing positions at Data Executives International, Alexander & Alexander, and Marathon Systems.

 
Jarrod Magan
VP, Client Technology Services
Sedgwick Claims Management Services, Inc.

Mr. Magan is the Vice President of Sedgwick’s Client Technology Services department. In this important role, Jarrod’s team works closely with clients, prospects and client services with regard to all aspects of technology. Jarrod also has responsibility for the strategic direction of Sedgwick’s award-winning viaOne® suite of applications, which is Sedgwick’s client-facing application.

Jarrod has had a distinguished career in a variety of customer-centric roles at Sedgwick. He began his tenure with Sedgwick in 2000 as a liability claims examiner, before moving into Sedgwick’s Information Technology department. While in IT, Jarrod worked in a variety of capacities, first as a system trainer and then followed as a Client Technology Project Manager. Jarrod’s primary responsibilities in this role were new client implementations, data conversions, system integration and system configuration. Beginning in 2004, Jarrod was responsible for consolidating and managing Sedgwick’s Enterprise Reporting group, which also consisted of the company’s Data Warehouse and reporting applications, as well as its supporting colleagues. In 2006, Jarrod was named manager of the Client Technology Implementations department, which consisted of Sedgwick’s Client Technology Project Managers and System Analysts. In 2008, Jarrod was named Senior Product Manager of Sedgwick’s client-facing, viaOne® suite of applications, which included both the strategic direction and tactical feature enhancements for the application. In 2010, Jarrod moved back into a client-facing role as an Account Executive responsible for all aspects of client programs. Jarrod served a dual role in 2011 as he retained his Account Executive responsibilities in addition to starting and leading Client Technology Services before transitioning all Account Executive responsibilities in 2012. In 2015, Jarrod formed the inaugural viaOne client advisory board, which is comprised of engaged client users, and provides them with a structured voice in the advancement of these applications.

Building upon his passion for emerging and innovative technology, Jarrod is very active in many of the leading social media platforms. Most frequently contributing content on a variety of trending topics, including digital health, wearable technology, mobile health, social media, insurance-related information and youth sports.

Jarrod is married and has three boys under the age of twelve. He has a bachelor’s of science degree in chemistry from Western Kentucky University in Bowling Green, Kentucky and is a nationally licensed youth soccer coach.

 
Carlos Martins, SCLA
Vice President and General Manager
ISO ClaimSearch® Solutions

Carlos Martins, SCLA, is vice president and general manager of ISO ClaimSearch® Solutions. Mr. Martins leads the operations of ISO ClaimSearch the property/casualty industry’s premier and only all-claims database, with more than billion claim records and market participation of more than 90 percent of the property/casualty insurance industry. He is also responsible for the surrounding ISO ClaimSearch ecosystem of integrated solutions, which includes claim scoring, predictive analytics, third-party data, and visualization tools. Mr. Martins brings to this role—and to all ISO ClaimSearch participants—more than 30 years of experience in the property/casualty industry, where he has held a wide range of claims and technology roles.

 
Brett McCorkle
IT Analyst
Erie Insurance
 
Elizabeth Meier
Associate Consultant
Capgemini

Elizabeth is an Associate Consultant with Capgemini Financial Services Insurance practice based in Chicago, IL. She currently acts as a member of the Insurance Solutions Team and supports the Insurance Connect and All Channel Experience (ACE) programs. She has previous experience as a Business Development Manager for a national IT staffing firm specializing in staff augmentation within the Infrastructure, Data Management, Systems Development and Quality Assurance spaces.

 
David S. Milton
Managing Partner
Milton Risk Advisors LLC

David Milton is the founder of Milton Risk Advisers,  a risk management company whose primary objective is to afford middle market companies access to the reinsurance marketplace.  Previously, he was President, Executive Director  and COO of Argus Insurance Group, where he handled homeowner property and causality claims.

Milton has a degree from North Carolina State University in Accounting and from Campbell University in Trust Management.  He has been married for 19 years and has three children ages fourteen, thirteen, and twelve.

 
Dan Moore
SVP of Claims
QBE North America
 
Dawn Mortimer MBA, PMP, FCLA
AVP of IoT/Telematics Claims Product Management
Verisk Insurance Solutions/ISO

Dawn Mortimer is the AVP of IoT/Telematics Claims Product Management at Verisk Insurance Solutions/ISO. Prior to that, Dawn was with Guidewire Software as the Market Strategy Director for Data & Analytics and Innovation Director at American Family Insurance. Dawn’s background of insurance for the past 29 years has been to serve the industry in many capacities such as Strategy, Marketing, I/S, Claims, agency and product lines. She is responsible for leading the Claims efforts around IoT/Telematics with suppliers and insurance companies to develop new products, services, and business opportunities.

Dawn has her master's degree in business administration. She is also a Project Management Professional with the Project Management Institute, is a certified Usability Specialist with Human Factors International, has a certification in Alliance Management from the Association of Strategic Alliance Professionals and has her Fraud Claim Law Associate designation from American Education Institute (AEI). Dawn's experience with project management, technology, usability, and market development is critical to working with partners to leverage IoT for the future
 
Jarrod Murrieta
Head of Catastrophe Response and Logistics
Farmers Insurance

Jarrod Murrieta joined Farmers Insurance in 2007 and began his current position of Head of Catastrophe Response & Logistics in February of 2016, leading Farmers Claims Catastrophe Response and Logistics Management across the country.

Murrieta has over ten years of insurance experience, specifically in casualty and property and has led claims organizations in Nevada, California and Hawaii. He also worked as the West Zone Strategy Manager for Auto Physical Damage claims and spent time with the University of Farmers claims division.

Prior to Farmers, Murrieta was an Assistant Coach for the Lewis & Clark College Pioneers football team and worked as a Wildland Firefighter for the United States Forest Service. Murrieta graduated with a B.A. in Communications and a minor in Gender Studies from Lewis & Clark College in Portland, Oregon.
 
Dave North
President & CEO
Sedgwick Claims Management Services, Inc.

Dave North is Sedgwick’s president and chief executive officer—a position he has held since 1995 when the company was a small, but established TPA with $50 million in annual revenues and about 500 employees. Under Dave’s leadership, Sedgwick has grown into the largest TPA in the world, with more than 12,000 employees in 380 offices worldwide. At the time of its sale to private equity firm Kohlberg Kravis Roberts in 2014, Sedgwick was valued at $2.4 billion and boasted a remarkable 99% customer retention rate.

Dave has over thirty-two years of experience in risk management services. He is a frequent speaker at national and regional industry conferences. Dave developed and taught the American Management Association course on Advanced Risk Management Strategies: Managing the Total Cost of Risk. In 2002, he was recognized by Business Insurance as one of the 35 “Rising Stars” in insurance worldwide. In 2003, he co-authored the book The Art of Self-Insurance. He has served on the board of the Workers’ Compensation Research Institute. He is past chairman of the board of the Integrated Benefits Institute.

Dave is currently a director for The Institutes, the leading provider of professional education for the risk management and property-casualty insurance industry. In addition, he is a member of the Business Insurance Women to Watch Advisory Board. Dave also holds a seat on the University of Memphis Board of Visitors and is a director for the Spencer Education Foundation.

 
H. Wesley Odom, Jr.
President
The Ackerman Group LLC

Wes Odom joined The Ackerman Group in 1990, following a 15-year career in the CIA's Clandestine Services. At the CIA, he had specialized in foreign intelligence operations and counterterrorism and garnered extensive experience in technical surveillance. He had tours in Europe, Latin America and the Caribbean, and served as an instructor in the Agency's operational training program. With The Ackerman Group, Wes has managed a number of kidnap for ransom and extortion cases in Latin America and South Asia. A fluent Spanish speaker, Wes studied at Brigham Young University and holds a B.A. and M.A. from the University of West Florida. He served with a U.S. Navy Seabee battalion in Vietnam. He currently manages AG’s Salt Lake City office.

 
Scott Palmer
Product Innovation Consultant and former SVP
CCC Information Services

Scott Palmer is a Product Innovation Consultant and former Senior Vice President for Products & Technology at CCC Information Services, contributing to the company’s science-based analytics and research for auto claims solutions. Before joining CCC, Scott founded Injury Sciences LLC, the first and leading provider of science-based auto claim evaluation technologies, which was acquired by CCC in December 2012.

Scott has worked in the field of injury causation since 1987. He is the architect of numerous claims technologies that facilitate the use of repair estimate data to evaluate the cause of injuries and auto “black box” information in the evaluation of liability and injury causation. His work has been published numerous times in the past two decades. During his career, Scott has also been actively involved in low velocity collision and soft tissue injury research and has been a test subject in over a dozen low velocity collision experiments, many of which have been published.

Prior to founding Injury Sciences, Scott was the President and CEO of Biodynamic Research Corporation in San Antonio, TX, an internationally recognized firm in the field of impact biomechanics and injury causation.

 
Rick Plunkett, CPCU, CIC, SCLA, AIM, AIC
Director of Claims
Illinois Casualty Company

Rick has over 35 years of multi-line claims experience spanning multiple states and including both personal and commercials lines as well as litigated claims. This experience includes several management positions and overseeing claims training and audit functions. He has written several articles and created training presentations covering a variety of topics.

He is active in the CPCU Society being a member of its Claims Interest Group and currently serving as Vice President of the Quad City CPCU Society Chapter.

EDUCATION: Indiana State University - BA, Social Science Education

PROFESSIONAL DESIGNATIONS: CPCU, CIC, SCLA, AIM and AIC

 
Joe Roddey
Director
AnSR

Joe is originally from Charlotte, NC and is a graduate of the University of North Carolina earning a BA in Political Science. Joe joined the Marine Corps upon graduation and served for 6 years as an infantry officer in 2d Battalion, 2d Marine Regiment based out of Camp Lejeune, NC.

Joe left the Marine Corps as a Captain and joined Policy Management Systems Corporation in 1995 working in product development, services, marketing, and sales. He stayed with the company after it was acquired by Computer Sciences Corporation and as part of his responsibilities he called on Bill Haaland of BancInsure. Joe eventually left CSC to join IBM’s Software Group in 2006 and then joined Fiserv/StoneRiver where he served for eight years as an account representative for the Midwest, Northeast and Southeast regions. Throughout that time, Joe partnered with Bill on several initiatives in an informal capacity.

In July of 2015, Joe joined the AnSR team as a Director.

 
Mauricio Rodriguez
President
Nativo Inc. Flooring Consultants

Mauricio Rodriguez: Mauricio is the President of Nativo Inc. Flooring Consultants, a company that works nationwide providing repair options to property insurance claims. The company currently works with more than 35 insurance carriers. Mauricio is an engineer with an MBA degree and a Master’s degree in Innovation and Technology. Mauricio is also a Florida Building Contractor and holds the following certifications: Certified Wood Floor Inspector by the National Wood Flooring Association, Hard Surface Inspector by FCITS and Marble and Stone Inspector by IICRC. Mauricio is currently member of the South Florida Claims Association and of the Insurance Appraisal and Umpire Association.

 
Jeremy H. Rogers
Senior Counsel
Smith Freed Eberhard P.C.

Jeremy Rogers is a litigation and appellate attorney licensed in Washington and Oregon. He has over 10 years of experience defending Fortune 100 Companies, insurance companies, and insureds in state and federal court. Jeremy has represented clients in a wide range of matters, including professional malpractice, insurance bad faith, commercial / products liability, railroad liability, employment discrimination, and coverage disputes. Prior to beginning his law practice, Jeremy was a judicial law clerk for Chief Justice Gerry Alexander and assisted in writing legal opinions for the Washington Supreme Court.

 
Stuart Rose
Strategy Director, Predictive Analytics
Guidewire

Stuart Rose is the Strategy Director for Predictive Analytics at Guidewire. He is responsible for thought leadership and helping organizations gain insights from the growing use of data and analytics in the insurance industry. He began his career as an Actuary, where he worked for a leading global insurance company in both their Life and Property and Casualty divisions, and now has over 25 years experience in the insurance industry.

 
Ralph Saunders
Corporate Risk Manager
ERMC

Ralph Saunders is the Corporate Risk Manager for ERMC (self-Insured), a security, housekeeping and maintenance company contracting with large mall REITs in 37 states. This also includes aviation, food service, construction, and landscaping. For almost a decade he has managed the company’s claims which include premises liability (trip, slip/falls), ADA, OCHA, EEOC, Workers Compensation, security, etc. He also personally handles all attorney represented files as well as overseeing the company’s risk. He has been instrumental in developing and implementing the company’s video training program for his and other departments. He has 20 years of experience in insurance claims and sales. He has a Business Administration degree from Franklin University in Columbus, Ohio. He has spent many years as a reserve officer and was a co-founder of the local Sheriffs Mounted Patrol. Ralph is married and lives on a 20 acre mini farm with his 6 horses, and many dogs, cats and other animals.

 
Jeffrey J. Schmitt
Senior Vice President
Worley Claims Services
 
Tim Schneider
OnSource

Tim is an active participant in the insurance industry from speaking at conferences, including the 2016 NAMIC Claims Conference and the Atlantic Claims Executive Association (ACEA) Spring Meeting, writing industry articles, and publishes regularly on his LinkedIn Pulse blog. Prior to starting OnSource Tim worked for Cross Country Automotive Services as Vice President of Product Management. He also worked at Liberty Mutual within the IT department. Before Liberty Mutual, Tim was a co-founder of Blue Sun Multimedia, voted a Top 25 Web Design and Development Company by the Boston Business Journal in 2000. He is also the founder of Pro Survey Solutions, a successful market research company located in Kingston, MA.

Tim earned his bachelor’s degree in Communications from the University of Georgia.

 
Howard S. Shafer, Esq.
President
Your House Counsel
 
Joe Shugrue
Vice President, Claims
Atlas Financial Holdings, Inc.

Mr. Shugrue has been Vice President of Claims for Atlas Financial Holdings since December 31, 2010. Atlas is a specialty insurance carrier focused on Taxi, Limo and Paratransit risk operating in 40 states. Mr. Shugrue previously held various senior management positions with American Service Insurance Company, which became a subsidiary of Atlas on December 31, 2010. Prior to that time he held positions with other specialized insurance businesses beginning in October of 1986.

 
Caryn B. Siebert, JD
VP/Head of Claims
Knight Insurance Group

Caryn Siebert is VP/Head of Claims for Knight Insurance Group, part of the Hankey Group. She has been a contributor and leader in the insurance industry for many years and was twice a finalist for the CLM Claims Professional of the Year. Knight provides capital support to profitable niche program business, on an admitted and non-admitted basis. Knight is open for submissions from all sources and focuses on well-conceived and well-managed niche programs in the areas of commercial auto, general liability, professional lines, financial guaranty, and other specialty areas.

Ms. Siebert has dedicated her career to building high-performance teams, operations and companies as a senior execu¬tive with several diversified insurance companies. Under her guidance, Carl Warren made the 2014 Inc5000 list of fastest growing private companies and was awarded the National ESOP Company of the Year for 2013. Ms. Siebert was a finalist for the E&Y Entrepreneur of the Year Award - Orange County and on the 2010 Business Insurance list of Women to Watch. She received the Kids Konnected 2008 Ambassador to the Children Award. Prior to Carl Warren, Ms. Siebert was VP/Claims Director of Safeco Insurance in Washington. She was part of a leadership team that overhauled the claims operation. Prior to that, Ms. Siebert was Director of Commercial Claims for GE Employers Reinsurance in Kansas and before that, SVP of Customer Operations/General Counsel for GE Coregis in Illinois. Preceding that, Ms. Siebert served as General Counsel for Crum & Foster in NJ. She began her career in 1986 as an Associate with LeBoeuf, Lamb in NY. She graduated cum laude from New York Law School where she was a Law Journal Editor.

Ms. Siebert has authored numerous industry publications, is a frequent speaker, currently Chairs the Combined Claims Conference and sits on the Board of Kids Konnected.

 
J. Michael Skiba, MBA, PhD
Vice President of International Counter Fraud Strategies, INFORM - Risk Shield
Professor, Lead Faculty, Fraud Management Program, Colorado State University

Dr. Skiba ("Dr. Fraud") has worked in the insurance fraud industry for 22 years in various claims, Special Investigations, and leadership roles. He is currently Vice President of International Counter Fraud Strategies at INFORM, an international fraud solutions company. He has also been a professor for 12 years and is currently Lead Faculty of Fraud Management at Colorado State University Global Campus. He is an international speaker and frequent researcher/publisher on the topic of insurance fraud. He holds an MBA and a PhD with a concentration on economic crime and insurance fraud. He publishes a monthly column “Ask Dr. Fraud” in the IASIU (International Association of Special Investigations Unit ) magazine. He is also an instructor for the ATF (Bureau of Alcohol, Tobacco, Firearms, and Explosives) and a member of the Academic Council of the United Nations System.

 
Don St. Jacques
SVP – Business Development and Client Services
Jopari Solutions

Don is responsible for the Business Development and Client Support activities of Jopari Solutions, the leading nationwide supplier of eBilling and ePayment solutions for the Workers Compensation/Auto Medical industries, as well as responsible for the Group Health/Banking/Remittance Management/Provider technology areas. He directs a talented team that manages the client experience continuum from the identification/acquisition of new business, to the onboarding processes, as well as ongoing support activities and product development for a vast and expanding footprint of provider, payer, and partner clients. He joined Jopari in April, 2007, after a number of years of establishing one of the first nationwide Workers Compensation eBilling solutions for a Top 5 insurance carrier. He has over 30 years of wide ranging experience in Claims, Risk Management and Loss Control, including designing/implementing claims processing systems, claims management and medical cost containment programs. Don is also recognized as one of the industry champions of bringing medical eBilling and EFT initiatives to the Property & Casualty industry beginning in 2000 while working with The Hartford. He is daily immersed within the provider and payer communities, various state regulators, as well as providing input to national organizations to foster expanded and expedited adoption of eBilling and ePayment. He is a graduate of Oklahoma State University, with a degree in Fire Protection and Safety Engineering Technology.

He has delivered presentations to the AMA, WEDI, IAIABC, numerous provider, payer, and EDI trade organization at the local and national levels, and has made multiple appearances testifying before NCVHS on a variety of topics that will influence the future of revenue cycle management.

 
Ron Sung
Senior Broker
AON Risk Solutions
 
Patricia Walsh
General Claims Business Process Manager
New Jersey Manufacturers Insurance Group

Trish Walsh is the General Claims Business Process Manager at NJM Insurance Group. Trish has been employed with NJM for over 10 years, initially working in the IT department as a Business Analyst and eventually transitioning over to the General Claims (GC) Department. Trish currently oversees the GC Business Process Unit, as well as the Quality Assurance Management department. Her team is responsible for strategic planning, vendor management, prioritization and continued process improvement as well as confirming accuracy of data. Trish has over 15 years of software, project and strategic experience and holds a B.A. from The College of New Jersey in Mathematics.

 
Philip Roy Watters, PE
Senior Vice President, Environmental & Energy
Rimkus Consulting Group

Phil has over 45 years professional experience in environmental investigations, chemical plant operations, market research, pricing and market studies of crude oil, natural gas, natural gas liquids and petrochemicals. Since joining Rimkus Consulting Group 25 years ago, he had conducted forensic engineering investigations of incidents occurring during oil and gas drilling, pipeline transportation, terminal operations, service stations and chemical plant operations , typically focusing on causation, timing and costs for environmental releases.

He has been an active investor in oil and gas drilling, including fracturing, pipeline systems, compressor stations and produced water disposal wells.

Education: Michigan Technological University BS
Chemical Engineering, University of Houston, MBA
Registered Professional Engineer in Texas since 1975

 
Bob Wiese
Manager-Guest Claims
Disneyland Resort
 
Darryl A. Wilson, Esq.
Partner
Anderson Crawley & Burke, pllc

Darryl A. Wilson is a native of Madison, Mississippi. He began his undergraduate matriculation at Morehouse College in August 2007, but later transferred to Tougaloo College in January 2009. In May 2011, Mr. Wilson graduated Magna Cum Laude obtaining his B.A. in English.

Upon graduation from Tougaloo College, Mr. Wilson obtained his Juris Doctorate from The University of Mississippi School of Law in May, 2014. While at The University of Mississippi School of Law, Attorney Wilson was the President of the Black Law Students Association Constance Slaughter-Harvey Chapter, a former competitor in National Black Law Students Association’s Thurgood Marshall Mock Trial Competition, an active member of the Student Health Law Society, Trial Advocacy Board, and the Mississippi Association for Justice. He also served on the Elections Committee of the Law School Student Body. Additionally, Mr. Wilson served on the Executive Board for the National Black Law Students Association as the Director of Programming and Director of the Thurgood Marshall Mock Trial Competition during his last year of law school. Mr. Wilson was a finalist in the Steen Reynolds & Dalehite Trial Competition at the university.

Mr. Wilson’s practice primarily focuses on representation of Employers and Carriers in Workers’ Compensation matters. He also assists with the firm’s Civil Defense matters. Licensed to practice in Mississippi, Mr. Wilson is active in several bar associations. He is a member of the Mississippi Bar, Jackson Young Lawyers Division of the Mississippi Bar, National Bar Association, American Bar Association, and Magnolia Bar Association. He is also an active member of Alpha Phi Alpha Fraternity, Incorporated and the 100 Black Men of Jackson, Incorporated.

 
Alan J. Yacoubian, Esq.
Partner
Johnson, Yacoubian & Paysse PLC
Mr. Yacoubian is a managing partner in the New Orleans law firm of Johnson,Yacoubian & Paysse where he specializes in automobile liability, insurance defense litigation, property insurance law, subrogation law, and workers’ compensation law. Mr. Yacoubian graduated with honors from Tulane Law School in 1985. He is a member of the American Bar Association; American Judicature Society; Defense Research Institute; Federal Bar Association; International Association of Defense Counsel, Louisiana Association of Defense Counsel; Louisiana Association of Self Insured Employers; Louisiana Organization for Judicial Excellence; Louisiana State Bar Association; New Orleans Bar Association; New Orleans Chamber of Commerce; Risk and Insurance Management Society, Inc.; and the New Orleans Claims Association. Mr. Yacoubian also serves as a member of the Louisiana Association of Business and Industry’s Liability Task Force and Labor Management Relations Council and is a fellow of the Louisiana Bar Foundation and serves on its Kid’s Chance Committee.

Mr. Yacoubian serves as the Louisiana Restaurant Association’s General Counsel – Business and Governmental Affairs. Mr. Yacoubian has also been appointed as General Counsel for Goodwill Industries of Southeastern Louisiana, Inc. Mr. Yacoubian was recently elected to the Board of Directors of the Bureau of Governmental Research. Mr. Yacoubian previously served on the Louisiana State Bar Association’s Workers’ Compensation Committee and as a member of the Bar Association’s Legislative Committee and currently serves as a member of the Bar Association’s Professionalism and Quality of Life Committee. Mr. Yacoubian is a member of the Bar Association’s Sections on Civil Law and Litigation; Labor and Employment Law; Fidelity, Surety & Construction Law; Insurance, Negligence, Compensation and Admiralty Law; and Sole Practitioners and Small Firms.

Mr. Yacoubian has spoken at numerous legal and trade seminars and has written various articles on an array of topics including automobile liability, ethics, professionalism, insurance law, subrogation law and workers’ compensation law.

 
Broderick L. Young, Esq.
Partner
Arnett, Draper & Hagood, LLP

Broderick Young is a partner of the firm, handling civil litigation matters on behalf of the firm’s corporate and individual clients with an emphasis on tort liability defense, employment and business litigation. He has litigated cases in courts throughout Eastern and Middle Tennessee, as well as the United States District Court for the Eastern District of Kentucky at Lexington, and the Circuit Court for Bay County, Florida. Broderick has served as lead counsel in jury trials involving matters related to tort liability, insurance coverage, breach of contract, and personal injury. He has also tried numerous bench trials involving similar issues. In addition to his trial experience, he has represented clients in matters ranging from business torts, employment discrimination, estate litigation, and professional liability.

Broderick is AV rated by Martindale Hubbell in the areas of Civil Litigation, Defense Litigation and Tort Defense. He has been named a Master of the Bench of the Hamilton Burnett American Inn of Court, where he currently serves on its executive committee.

Broderick has recently been appointed to be a Hearing Committee Member by the Board of Professional Responsibility of the Supreme Court of Tennessee. He also serves on the Judicial Committee of the Knoxville Bar Association, and is a writer for the “Judicial News" column of the Knoxville Bar Association’s monthly journal.

Broderick is also active in the Knoxville community. He has served on the Board of the Moses Teen Center of the Knoxville Boys and Girls Club, and he has also served as President of the Knoxville Civitan Club.

 
Barry Zalma
Principal
Zalma Insurance Consultants
 
David L. Zwisler
of Counsel
Ogletree & Deakins

David Zwisler is a trusted senior leader, legal advisor, and strategist with an 18-year history of navigating the complexities of compliance and developing practical solutions. Mr. Zwisler is a passionate employer advocate, with a proven track record in defending against allegations and charges in multiple forums including alternative dispute resolution processes, grievance and arbitration, state and federal administrative investigations and hearings, and traditional litigation and appeals.