JUDGING CRITERIA

Please note: Performance, activity and initiatives from March 2014 – March 2015 will be considered.

SOFTWARE AND NETWORK CATEGORIES

Affiliate software


Key criteria:
- Commercial success
- Understanding of customer needs
- Back office/reporting
- Customer service

Binary solution

Key criteria:
- Business growth
- Product performance and flexibility
- Reliability of service
- Innovation

Bingo supplier

Key criteria:
- Commercial success
- Understanding of customer needs
- Product development
- Product flexibility

Innovation in mobile

Key criteria:
- Product development and deliverability
- Product performance and innovation
- Understanding customer needs
- Reliability of service

Innovation in RNG casino software

Key criteria:
- Product development and deliverability
- Product differentiation
- User experience
- Innovation
- Understanding customer needs

Innovation in slot provision

Key criteria:
- Product development and deliverability
- Product differentiation
- User experience
- Innovation
- Understanding customer needs

Innovation in sports betting software

Key criteria:
- Product development and deliverability
- Product differentiation
- User experience
- Innovation
- Understanding customer needs

In-play betting software

Key criteria:
- Growth in last 12 months
- Product development
- User interface and experience
- Understanding of customer needs
- Innovation

Live casino supplier

Key criteria:
- Product development
- User interface and experience
- Innovation
- Understanding of customer needs
- Jurisdictional compliance

Lottery software supplier

Key criteria:
- Product integration and delivery
- User interface and experience
- Commercial success
- Jurisdictional compliance
- Product reliability and flexibility

Mobile gaming software

Key criteria:
- Product development
- Product flexibility
- User interface and experience
- Innovation

Mobile supplier

Key criteria:
- Product development
- Product flexibility
- User interface and experience
- Innovation

Multi-channel supplier NEW

Key criteria:
- Product development and deliverability
- Product differentiation
- User experience
- Innovation
- Understanding customer needs

Platform of the year

Key criteria:
- Scalability and integration
- Jurisdictional compliance
- Commercial success
- Stability and flexibility
- Understanding of customer needs

Poker network

Key criteria:
- Product integration and delivery
- Jurisdictional compliance
- Stability and flexibility
- Understanding of customer needs
- Reaction to market challenges

Poker software

Key criteria:
- Product integration and delivery
- Innovation
- Understanding of customer needs
- Reaction to market challenges

RNG casino supplier

Key criteria:
- Product development
- User interface and experience
- Innovation
- Understanding of customer needs

Skill games supplier

Key criteria:
- Commercial success
- Product development
- Product integration and delivery
- Product flexibility

Slot provider

Key criteria:
- Commercial success
- Understanding of customer needs
- Product development
- Innovation

Social and freeplay gaming supplier

Key criteria:
- Product development
- Product flexibility
- Innovation
- Product integration and delivery

PLEASE NOTE: THIS CATEGORY IS FOR COMPANIES SUPPLYING SOCIAL GAME CONTENT TO RMG OPERATORS AND/OR MEDIA BRANDS

Software rising star

Key criteria:
- Commercial success
- Reaction to market challenges
- Product development
- Innovation
- Understanding of customer needs

Sports betting supplier

Key criteria:

- Back office/reporting

- User interface and experience

- Product development

- Commercial success

- Understanding of customer needs


Sports data provider

Key criteria:
- Business growth
- Reaction to market changes and challenges
- Reliability of service
- Customer service
- Breadth and depth of product

Virtual sports supplier NEW

 Key criteria:
- Product development and deliverability
- Product differentiation
- User experience
- Innovation
- Understanding customer needs

White label partner

Key criteria:
- Product flexibility
- Reaction to market challenges
- Product integration and delivery
- Product reliability and scalability
- Commercial success

SERVICES CATEGORIES

Acquisition and retention partner

Key criteria:
- Business growth
- Delivery of brief
- Flexibility
- Understanding of customer needs
- Reaction to market challenges
- Reliability of service

Best customer service

Key criteria:
- Understanding customer needs
- Reliability of service
- Flexibility
- Delivery of brief
- Commercial success

Corporate services provider

Key criteria:
- Business growth
- Delivery of brief
- Reliability of service
- Reaction to market challenges

Datacentre of the year

Key criteria:
- Product/service development
- Flexibility
- Reliability of service
- Innovation

Fraud and compliance solution

Key criteria:
- Product/service development
- Reaction to market challenges
- Reliability of service
- Customer service

Innovation in payments solutions

Key criteria:
- Reliability of service
- Product/service development
- Understanding customer needs
- Reaction to market challenges

IT supplier

Key criteria:
- Product/service development
- Flexibility
- Understanding of customer needs
- Reliability of service

Marketing and PR provider

Key criteria:
- Innovation and creativity
- Delivery of brief
- Understanding customer needs
- Reaction to market challenges

Mobile payments solution

Key criteria:
- Product/service development
- Reaction to market challenges
- Innovation
- Understanding customer needs

Mobile services provider

Key criteria:
- Business growth
- Delivery of brief
- Reliability of service
- Reaction to market challenges

Payments company

Key criteria:
- Product/service development
- Reaction to market challenges
- Innovation
- Reliability of service
- Understanding customer needs
- Business growth

Recruiter of the year

Key criteria:
- Customer service
- Flexibility
- Reaction to market challenges
- Understanding customer needs

Services rising star

Key criteria:
- Innovation
- Business growth
- Understanding customer needs
- Reaction to market challenges