As a professional consultant, trainer, and national public speaker, Don draws on over 15 years of leadership experience, during which time he managed loss prevention and fraud investigations for two department store chains, five distribution centers, and two Disney theme parks, and led learning and development for 23 Disney hotels, 200 retail and dining locations, a large transportation system, a security division, an international college program, and a global internal audit association. Don also taught organizational communication and security for the University of Central Florida and Lake-Sumter State College. He holds a master's degree in business and organizational security management and a second master's degree in human resource development.