2013 Calendar & Registration
Below is a complete calendar of all the 2013 ARM courses that MasterCard has created for customers seeking to increase their skills and knowledge of fraud and risk mitigation. If you are interested in a customized training program tailored to meet your specific needs at your site, please contact your regional Security & Risk Services representative, which can be found on the Contact Us page or send an email to arm@mastercard.com. We look forward to seeing you!
| Date | Course | Language | Region | Country | City | Registration |
|---|---|---|---|---|---|---|
| ONLINE TRAINING | ||||||
| On-Demand | PCI 360 Webinar Series | English & Spanish | Global | - | - | Learn More |
| On-Demand | SecureCode 360 Webinar Series | English | Global | - | - | Learn More |
| On-Demand | Fraud Prevention Training | English | Global | Coming Soon! | ||
| 2013 Calendar: | ||||||
| January | ||||||
| 30 - 31 | Principles of Fraud Management for Issuers and Acquirers | English | APAC | Thailand | Bangkok | Closed |
| February | ||||||
| 12 - 13 | Principles of Fraud Management for Issuers and Acquirers | Spanish | LAC | Costa Rica | San Jose | Closed |
| 20 - 21 | Efficient Chargeback Processing Seminar | Spanish | LAC | Peru | Lima | Closed |
| March | ||||||
| 7 - 8 | Principles of Fraud Management for Issuers and Acquirers | Spanish | LAC | Colombia | Bogota | Closed |
| 11 - 14 | Global Risk Management Conference - MEA | English | SAMEA | South Africa | Cape Town | Closed |
| 19 - 20 | Principles of Fraud Management for Issuers and Acquirers | Spanish | LAC | Argentina | Buenos Aires | Sold Out! |
| 25 - 26 | Efficient Chargeback Processing Seminar | Spanish | LAC | Puerto Rico | San Juan | Closed |
| 27 - 28 | Fraud Management for Issuers | English | EUR | Germany | Frankfort | Closed |
| April | ||||||
| 16 - 17 | Efficient Chargeback Processing Seminar | English | North America | United States | Las Vegas, NV | Sold Out! |
| 23 - 24 | Intro to MasterCard Fraud Management and Compliance | Japanese | APAC | Japan | Tokyo | Closed |
| 24 - 25 | Efficient Chargeback Processing Seminar | Spanish | LAC | Costa Rica | San Jose | Sold Out! |
| 28 - May 2 | Global Risk Management Conference - The Americas | English | North America | United States | San Diego, CA | Closed |
| May | ||||||
| 7 - 8 | Principles of Fraud Management for Issuers and Acquirers | English | APAC | India | Mumbai | Closed |
| 7 - 8 | Fraud Management for Acquirers | English | EUR | United Kingdom | London | Closed |
| 14 | EMS Local and Advanced Users Workshop | English | EUR | Belgium | Waterloo | Closed |
| 14 - 15 | Principles of Fraud Management for Issuers and Acquirers | Spanish | LAC | Venezuela | Caracas | Sold Out! |
|
20 - 21 |
Principles of Fraud Management for Issuers and Acquirers | English | SAMEA | Egypt | Cairo | Sold Out! |
| 21 - 22 | Efficient Chargeback Processing Seminar | Spanish | LAC | Argentina | Buenos Aires | Register |
| June | ||||||
| 4 - 5 | Principles of Fraud Management for Issuers and Acquirers | Spanish | LAC | Ecuador | Guayaquil | Register |
| 6 | Overview of Fraud Management | English | EUR | Virtual Training Course (VTC) | VTC | Register |
| 11 - 12 | Efficient Chargeback Processing Seminar | English | North America | United States | Baltimore, MD | Register |
| 17 - 20 | Latin America and the Caribbean Operations and Security Forum | Spanish | LAC | United States | Orlando, FL | Register |
| 19 - 21 | Merchant Risk Summit - The Americas | English | North America | United States | Orlando, FL | Register |
| July | ||||||
| 1 - 2 | Principles of Fraud Management for Issuers and Acquirers | English | SAMEA | Nigeria | Lagos | Register |
| 2 - 3 | Principles of Fraud Management for Issuers | English | APAC | Malaysia | Kuala Lumpur | Register |
| 4 - 5 | Principles of Fraud Management for Acquirers | English | APAC | Malaysia | Kuala Lumpur | Register |
| 9 - 10 | Principles of Fraud Management for Issuers and Acquirers | Spanish | LAC | Puerto Rico | San Juan | Register |
| 17 - 18 | Efficient Chargeback Processing Seminar | Spanish | LAC | Mexico | Mexico City | Register |
| 23 - 24 | Principles of Fraud Management for Issuers and Acquirers | Spanish | LAC | Trinidad & Tobago | Port of Spain | Register |
| August | ||||||
| 6 - 7 | Efficient Chargeback Processing Seminar | English | North America | United States | Chicago, IL | Register |
| 6 - 7 | Principles of Fraud Management for Issuers and Acquirers | Spanish | LAC | Dominican Republic | Santo Domingo | Register |
| 20 - 21 | Principles of Fraud Management for Issuers and Acquirers | Spanish | LAC | Peru | Lima | Register |
| 21 - 22 | Efficient Chargeback Processing Seminar | Spanish | LAC | Venezuela | Caracas | Register |
| September | ||||||
| 11 - 12 | Fraud Management for Issuers and Acquirers | Russian | EUR | Russia | St. Petersburg | Register |
| 16 - 17 | Principles of Fraud Management for Issuers and Acquirers | English | SAMEA | Kenya | Nairobi | Register |
| October | ||||||
| 2 - 4 | Arbitration and Compliance Workshop | English | North America | United States | St. Louis, MO | Register |
| 8 - 9 | Principles of Fraud Management for Issuers and Acquirers | English | APAC | Australia | Sydney | Register |
| November | ||||||
| 6 - 7 | Fraud Management for Acquirers | English | EUR | Sweden | Stockholm | Register |
| 7 - 8 | Efficient Chargeback Seminar | English | North America | United States | New Orleans, LA | Register |
| 13 - 15 | Principles of Fraud Management for Issuers and Acquirers | Chinese | APAC | China | Guangxi | Register Soon |
| 20 - 22 | Principles of Fraud Management for Issuers and Acquirers | English | APAC | Taiwan | Taipei | Register Soon |
| TBD | Principles of Fraud Management for Issuers and Acquirers | Portuguese | LAC | Brazil | Sao Paulo | Register Soon |
| December | ||||||
| 6 | Overview of Fraud Management | English | EUR | VTC | VTC | Register |
| 9 - 10 | Principles of Fraud Management for Issuers and Acquirers | English | SAMEA | UAE | Dubai | Register Soon |
| 10 - 11 | Fraud Management for Issuers | English | EUR | United Kingdom | London | Register |
